公开(公告)号：CA2337782C

公开(公告)日：2010-09-21

申请号：CA2337782

申请日：2001-02-15

Applicant: IBM

Inventor： MANDALIA BAIJU D ,  HOHER ANNE-MARIE W ,  JOFFE SCOTT S ,  ALCENDOR TOMMY R ,  COHEN RAN R ,  SHAVDRON UZI U

IPC: H04L12/66 ,  H04M3/42 ,  H04M3/00 ,  H04M3/428 ,  H04M3/533 ,  H04M3/56 ,  H04M7/00 ,  H04M11/00 ,  H04M11/06

Abstract: A multi-service communication system and method is disclosed which permits the integration of traditional PSTN functions and voice-over-IP/voice-over-data (VOIP/VOD) functions within the same communication system. The extension of scripting functions to support these features in general simultaneously permits the script to interact with PSTN and IP telephones within the context of the same services, to share the same service logic for both PSTN and IP media, to conference participants on both PSTN and IP, to store and forward information between the two media, to play on-hold media to the interface, and/or to monitor information between the two media. In general the disclosed invention is amenable to the integration of PSTN and VOIP networks, but other service functions may be integrated with no loss of generality.

公开(公告)号：CA2337782A1

公开(公告)日：2001-09-08

申请号：CA2337782

申请日：2001-02-15

Applicant: IBM

Inventor： HOHER ANNE-MARIE W ,  MANDALIA BAIJU D ,  JOFFE SCOTT S ,  ALCENDOR TOMMY R ,  COHEN RAN R ,  SHAVDRON UZI U

IPC: H04M3/42 ,  H04L12/66 ,  H04M3/00 ,  H04M3/428 ,  H04M3/533 ,  H04M3/56 ,  H04M7/00 ,  H04M11/00 ,  H04M11/06

Abstract: A multi-service communication system and method is disclosed which permits t he integration of traditional PSTN functions and voice-over-IP/voice-over-data (VOIP/VOD) functions within the same communication system. The extension of scripting functions to support these features in general simultaneously permits the script to interact with PSTN and IP telephones within the context of the same services, to share the same servic e logic for both PSTN and IP media, to conference participants on both PSTN and IP, to store and forward information between the two media, to play on-hold media to the interface, and/or to monitor information between the two media. In general the disclosed invention is amenable to the integration of PSTN and VOIP networks, but other service functions may be integrated with n o loss of generality.