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    METHOD AND APPARATUS FOR BUILDING ASSET BASED NATURAL LANGUAGE CALL ROUTING APPLICATION WITH LIMITED RESOURCES
    3.
    发明申请
    METHOD AND APPARATUS FOR BUILDING ASSET BASED NATURAL LANGUAGE CALL ROUTING APPLICATION WITH LIMITED RESOURCES 审中-公开
    用有限资源构建资产自然语言呼叫路由应用的方法与装置

    公开(公告)号：WO2007149304A3

    公开(公告)日：2008-10-09

    申请号：PCT/US2007014014

    申请日：2007-06-14

    Applicant: IBM

    Inventor： JAN EA-EE ,  LI XIANG ,  LUBENSKY DAVID ,  STEWART OSAMUYIMEN T

    IPC: G06F17/28 ,  G10L15/00 ,  H04M1/64

    CPC classification number: G10L15/1822 ,  G10L15/063 ,  G10L15/183

    Abstract: A method of processing limited natural language data to automatically develop an optimal feature set (510), bypassing the standard Wizard of OZ (WOZ) approach is provided. The method provides for building natural language understanding models (512) or for processing existing data from other domains, such as the Internet, for domain-specific adaptation through the use of an optimal feature set. Consequently, when the optimal feature set is passed on to any engine, the optimal feature set produces robust models that can be used for natural language call routing.

    Abstract translation: 提供了一种处理有限自然语言数据以自动开发最优特征集（510）的方法，绕过标准的OZ向导（WOZ）方法。 该方法提供了建立自然语言理解模型（512）或通过使用最优特征集来处理来自其他领域（例如因特网）的现有数据，用于域特定适应。 因此，当最优特征集合被传递给任何引擎时，最优特征集合产生可用于自然语言呼叫路由的鲁棒模型。

    OPEN ARCHITECTURE BASED DOMAIN DEPENDENT REAL TIME MULTI-LINGUAL COMMUNICATION SERVICE
    4.
    发明申请
    OPEN ARCHITECTURE BASED DOMAIN DEPENDENT REAL TIME MULTI-LINGUAL COMMUNICATION SERVICE 审中-公开
    基于开放式架构的域名依赖实时多通信通信服务

    公开(公告)号：WO2009134535A3

    公开(公告)日：2010-01-07

    申请号：PCT/US2009036603

    申请日：2009-03-10

    Applicant: IBM

    Inventor： CASKEY SASHA PORTO ,  JIANG DANNING ,  LIU WEI ,  LUBENSKY DAVID ,  QIN YONG ,  SAKRAJDA ANDRZEJ ,  WU CHENG

    IPC: H04L9/32

    CPC classification number: G06F17/289 ,  H04L63/0442 ,  H04L63/104

    Abstract: A system and method for real-time network communications provides a session identifier (Session ID) as a public key for group communication (20, 22) between clients, and provides a channel identifier (Channel ID) representing a private key for each of a plurality of clients (12). The channel identifier includes client-specific attributes, which function to indicate grouping criteria for the group communication. A dynamic communication link is created over a network between a client (12) and a service (14) based upon the public and private key combination such that group communication is enabled based upon the attributes of the private key and the public key. Communications are translated using a translation service (16) which employs the attributes associated with the private key and the public key combination to provide response information in a designated language to enable multi- lingual real-time communications.

    Abstract translation: 用于实时网络通信的系统和方法提供会话标识符（会话ID）作为客户端之间的组通信（20,22）的公共密钥，并且提供表示用于每个用户的私有密钥的信道标识符（信道ID） 多个客户（12）。 信道标识符包括特定于客户端的属性，其用于指示组通信的分组标准。 基于公共和私人密钥组合，在客户机（12）和服务（14）之间的网络上创建动态通信链路，使得基于私钥和公共密钥的属性启用组通信。 使用翻译服务（16）翻译通信，其使用与私钥和公共密钥组合相关联的属性来以指定语言提供响应信息，以实现多语言实时通信。

    GENERATING CHALLENGE QUESTIONS INFERRED FROM USER HISTORY DATA
    6.
    发明申请
    GENERATING CHALLENGE QUESTIONS INFERRED FROM USER HISTORY DATA 审中-公开
    生成从用户历史数据中导出的挑战问题

    公开(公告)号：WO2014078154A3

    公开(公告)日：2014-07-03

    申请号：PCT/US2013068832

    申请日：2013-11-07

    Applicant: IBM

    Inventor： CASTRO PAUL ,  LIGMAN JOSEPH ,  LUBENSKY DAVID ,  PISTOIA MARCO ,  PONZO JOHN ,  TOPKARA UMUT

    IPC: G06F21/31

    CPC classification number: H04L63/08 ,  H04L67/02

    Abstract: User authentication (300) is provided. At least one of a social network and a business network of each user in a plurality of users is accessed (402). User history data of each user in the plurality of users is monitored in the at least one of the social network and the business network (404). Challenge questions requiring a user response are generated based on monitoring the user history data of the users (406). The user response to a generated challenge question is evaluated (410). A set of events is triggered based on evaluating the user response (412).

    Abstract translation: 用户认证（300）被提供。 访问多个用户中的每个用户的社交网络和商业网络中的至少一个（402）。 在社交网络和商业网络中的至少一个中监视多个用户中的每个用户的用户历史数据（404）。 基于监测用户的用户历史数据生成需要用户响应的挑战问题（406）。 评估用户对生成的挑战问题的响应（410）。 基于评估用户响应来触发一组事件（412）。

    AUTOMATICALLY GENERATING CHALLENGE QUESTIONS INFERRED FROM USER HISTORY DATA FOR USER AUTHENTICATION
    7.
    发明申请
    AUTOMATICALLY GENERATING CHALLENGE QUESTIONS INFERRED FROM USER HISTORY DATA FOR USER AUTHENTICATION 审中-公开
    自动生成用户认证用户历史数据提出的挑战性问题

    公开(公告)号：WO2014078154A2

    公开(公告)日：2014-05-22

    申请号：PCT/US2013068832

    申请日：2013-11-07

    Applicant: IBM

    Inventor： CASTRO PAUL ,  LIGMAN JOSEPH ,  LUBENSKY DAVID ,  PISTOIA MARCO ,  PONZO JOHN ,  TOPKARA UMUT

    IPC: G06F21/00

    CPC classification number: H04L63/08 ,  H04L67/02

    Abstract: User authentication (300) is provided. At least one of a social network and a business network of each user in a plurality of users is accessed (402). User history data of each user in the plurality of users is monitored in the at least one of the social network and the business network (404). Challenge questions requiring a user response are generated based on monitoring the user history data of the users (406). The user response to a generated challenge question is evaluated (410). A set of events is triggered based on evaluating the user response (412).

    Abstract translation: 提供用户认证（300）。 访问多个用户中的每个用户的社交网络和商业网络中的至少一个（402）。 所述多个用户中的每个用户的用户历史数据在社交网络和商业网络中的至少一个中被监视（404）。 基于监视用户的用户历史数据（406）生成需要用户响应的挑战问题。 评估用户对生成的挑战问题的响应（410）。 基于评估用户响应触发一组事件（412）。

    OPEN ARCHITECTURE BASED DOMAIN DEPENDENT REAL TIME MULTI-LINGUAL COMMUNICATION SERVICE
    10.
    发明专利
    OPEN ARCHITECTURE BASED DOMAIN DEPENDENT REAL TIME MULTI-LINGUAL COMMUNICATION SERVICE 未知

    公开(公告)号：CA2717504C

    公开(公告)日：2017-09-19

    申请号：CA2717504

    申请日：2009-03-10

    Applicant: IBM

    Inventor： CASKEY SASHA PORTO ,  JIANG DANNING ,  LIU WEI ,  LUBENSKY DAVID ,  QIN YONG ,  SAKRAJDA ANDRZEJ ,  WU CHENG

    IPC: H04L12/16 ,  G06F17/28 ,  G10L13/00 ,  G10L15/00 ,  H04L9/30 ,  H04L9/32

    Abstract: A system and method for real-time network communications provides a session identifier (Session ID) as a public key for group communication (20, 22) between clients, and provides a channel identifier (Channel ID) representing a private key for each of a plurality of clients (12). The channel identifier includes client-specific attributes, which function to indicate grouping criteria for the group communication. A dynamic communication link is created over a network between a client (12) and a service (14) based upon the public and private key combination such that group communication is enabled based upon the attributes of the private key and the public key. Communications are translated using a translation service (16) which employs the attributes as-sociated with the private key and the public key combination to provide response information in a designated language to enable multi- lingual real-time communications.

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