COMMUNICATION NETWORK DISTURBANCE MANAGEMENT METHOD USING TOP-DOWN METHOD

    公开(公告)号:CA2288372C

    公开(公告)日:2005-01-04

    申请号:CA2288372

    申请日:1999-11-02

    Abstract: The present invention relates to a communication network disturbance management method using a top-down method which detects, analyzes and solves a problem by analyzing a quality state in regard to whole communication network lines. The disturbance management are performed in the whole communication network, thereby managing the communication network problems which are not notified by the users. In addition, the communication network problems can be managed before from the user's dissatisfaction notification or disturbance generation. Moreover, the disturbance management access method is based on service quali ty values, and thus it is possible to manage the communication network problem causing reduction of the service quality provided to the users. As a result, the present invention ca n provide the high quality communication service to the users using the communication network.

    METHOD OF EXTRACTING A CALL SET-UP FAILURE PROBABILITY AND APREMATURE DISCONNECT PROBABILITY BY USING NETWORK DATA

    公开(公告)号:CA2225046C

    公开(公告)日:2002-05-21

    申请号:CA2225046

    申请日:1997-12-17

    Abstract: The present invention relates to a method of extracting a call set-up failure probability and a premature disconnect probability, which are quality factors necessary for the quality control of a data communication network, by using network data. More particularly, the present invention relates to a method of extracting a call set-up failure probability and a premature disconnect probability by using network data which extracts the call set-up failure probability and the premature disconnect probability by using various call information which are included in communication network data. In accordance with the present invention, a method of extracting a call set-up failure probability and a premature disconnect probability which are quality factors necessary for the quality control of a data communication network is provided which comprises the steps of constructing a configuration database from which quality values are extracted and a database storing a cause for a premature disconnect which identifies whether a cause for a premature disconnect is from the communication network or from a subscriber; reading the configuration database and the database storing a cause for a premature disconnect which have been constructed; reading a billing record from communication network data; verifying whether the read billing record is a normal record; returning back to said step of reading a billing record from communication network data if it is determined that the read billing record is not a normal record, and determining whether a call originating/destination number of the billing record is equal to a number stored in the configuration database if it is determined that the read billing record is a normal record; returning back to said step of reading a billing record from communication network data if it is determined that a call originating/destination number of the billing record is not equal to a number stored in the configuration database, and updating the information content of a statistics database previously constructed for each configuration database, each originating/destination call, and each time and date if it is determined that a call originating/destination number of the billing record is equal to a number stored in the configuration database; and calculating the call set-up failure probability and the premature disconnect probability for each configuration database, each originating/destination call, and each time and date from the information content of the statistics database.

    METHOD OF EXTRACTING A CALL SET-UP FAILURE PROBABILITY AND A PREMATURE DISCONNECT PROBABILITY BY USING NETWORK DATA

    公开(公告)号:CA2225046A1

    公开(公告)日:1998-06-18

    申请号:CA2225046

    申请日:1997-12-17

    Abstract: The present invention relates to a method of extracting a call set-up failure probability and a premature disconnect probability, which are quality factors necessary for the quality control of a data communication network, by using network data. More particularly, the present invention relates to a method of extracting a call set-up failure probability and a premature disconnect probability by using network data which extracts the call set-up failure probability and the premature disconnect probability by using various call information which are included in communication network data. In accordance with the present invention, a method of extracting a call set-up failure probability and a premature disconnect probability which are quality factors necessary for the quality control of a data communication network is provided which comprises the steps of constructing a configuration database from which quality values are extracted and a database storing a cause for a premature disconnect which identifies whether a cause for a premature disconnect is from the communication network or from a subscriber; reading the configuration database and the database storing a cause for a premature disconnect which have been constructed; reading a billing record from communication network data; verifying whether the read billing record is a normal record; returning back to said step of reading a billing record from communication network data if it is determined that the read billing record is not a normal record, and determining whether a call originating/destination number of the billing record is equal to a number stored in the configuration database if it is determined that the read billing record is a normal record; returning back to said step of reading a billing record from communication network data if it is determined that a call originating/destination number of the billing record is not equal to a number stored in the configuration database, and updating the information content of a statistics database previously constructed for each configuration database, each originating/destination call, and each time and date if it is determined that a call originating/destination number of the billing record is equal to a number stored in the configuration database; and calculating the call set-up failure probability and the premature disconnect probability for each configuration database, each originating/destination call, and each time and date from the information content of the statistics database.

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