公开(公告)号：CA2456427A1

公开(公告)日：2004-07-30

申请号：CA2456427

申请日：2004-01-29

Applicant: METRO ONE TELECOMMUNICATIONS

Inventor： CAMARILLO DAVID W ,  SENDERS STEVEN L

IPC: G06F7/00 ,  G06F17/30 ,  H04M3/493

Abstract: In an information assistance system, database records are searched for searc h results that are exact matches or potential matches with the search request. Matches are identified based upon a confidence measure that is generated for each search result. Th e confidence measure relates to the likelihood that a responsive record contains the information desired by a user. Each search result of an information assistance search output is the n sorted and displayed based upon the relative confidence measure of each search result, from, for example, highest confidence measure to lowest. In accordance with an aspect of the invention, a maximum limit and/or minimum limit may be instituted to control the search output. For example, the search output may not be revealed or displayed if t he number of search results does not meet the maximum/minimum limit requirement.