公开(公告)号：CA2464835A1

公开(公告)日：2004-10-30

申请号：CA2464835

申请日：2004-04-15

Applicant: METRO ONE TELECOMMUNICATIONS

Inventor： CAMARILLO DAVID W

IPC: G06Q10/10 ,  G06F17/30

Abstract: The invention is directed to selecting the latest contact information for a searched party, e.g., an individual, based on the searched party's known, old contact information contained in an old record. A number of searches are conducted based on variations of criteria derived from the old record information. After receiving the search results corresponding to all criteria variations, they are analyzed in accordance with the invention. teach criter ia variation may be preassigned a confidence measure reflecting how likely the search results contain the derived, latest contact in formation. The actual value of one such confidence measure may be determined based on past experience or there statistical measures. The analysis is base d, among other things, on the confidence measure and on the number of search results returned for a particular criteria variations. Depending on the search requirements of a requesting party, one or more search results containing the latest contact information for the searched party and their associated confidence measures may be returned.

公开(公告)号：CA2442285A1

公开(公告)日：2004-03-30

申请号：CA2442285

申请日：2003-09-24

Applicant: METRO ONE TELECOMMUNICATIONS

Inventor： JOHNSON KAREN L ,  CAMARILLO DAVID W ,  MOSTAD MATTHEW A

IPC: G06Q30/02 ,  H04L12/16 ,  G09F19/00 ,  H04M3/487 ,  G06F17/60

Abstract: A user of information assistance may request, in a call, information about desired goods or service, e.g., suppliers of the desired goods or service in a given area. An operator who answers the call may search a database for the requested information. Th e search results may include not only the identities of the relevant goods or service supplie rs but also special offers made thereby. The operator presents the search results to the user, a nd may connect the user to the telephone number of a selected goods or service supplier. In accordance with the invention, the operator may also transmit any special offer of the selected supplier to the user via a communication method(s) specified by the user in the call or a us er profile previously established with the information assistance service. In addition, the participating goods or service suppliers may communicate with the information assistance service to initiate their special offers or to modify the same in real time.

公开(公告)号：CA2432983A1

公开(公告)日：2004-11-28

申请号：CA2432983

申请日：2003-06-20

Applicant: METRO ONE TELECOMMUNICATIONS

Inventor： CAMARILLO DAVID W

IPC: H04M3/493 ,  H04M3/487

Abstract: The invention is directed to selecting access tandem switches to be connecte d to an information assistance provider. It has been recognized that each access tandem switch serves a telephone user population which varies with the NPA/NXXs associated therewit h. In accordance with the invention, the information assistance provider selects for connection, as few access tandem switches serving as many telephone users as possible. To that end, fo r each access tandem switch, data about how many telephone users are assigned to each NPA/NXX associated with the access tandem switch is analyzed to assess the number of telephone users served by the access tandem switch.

公开(公告)号：CA2456427A1

公开(公告)日：2004-07-30

申请号：CA2456427

申请日：2004-01-29

Applicant: METRO ONE TELECOMMUNICATIONS

Inventor： CAMARILLO DAVID W ,  SENDERS STEVEN L

IPC: G06F7/00 ,  G06F17/30 ,  H04M3/493

Abstract: In an information assistance system, database records are searched for searc h results that are exact matches or potential matches with the search request. Matches are identified based upon a confidence measure that is generated for each search result. Th e confidence measure relates to the likelihood that a responsive record contains the information desired by a user. Each search result of an information assistance search output is the n sorted and displayed based upon the relative confidence measure of each search result, from, for example, highest confidence measure to lowest. In accordance with an aspect of the invention, a maximum limit and/or minimum limit may be instituted to control the search output. For example, the search output may not be revealed or displayed if t he number of search results does not meet the maximum/minimum limit requirement.