公开(公告)号：WO2009005920A1

公开(公告)日：2009-01-08

申请号：PCT/US2008/065452

申请日：2008-05-31

Applicant: MICROSOFT CORPORATION

Inventor： RAMANATHAN, Rajesh ,  SHTIEGMAN, Eran

IPC: G06F13/00

CPC classification number: G06Q10/107

Abstract: The claimed subject matter provides a system and/or a method that facilitates redirecting an instant messaging session or an instant messaging communication. An interface component can receive a portion of data related to an instant messaging session, wherein the portion of data is associated with an instant messaging communication. A delegation component can automatically route the instant messaging session to a delegate for receipt of the instant messaging communication based upon a rule.

Abstract translation: 所要求保护的主题提供了有助于重定向即时消息接发会话或即时消息通信的系统和/或方法。 接口组件可以接收与即时消息传递会话有关的一部分数据，其中该部分数据与即时消息通信相关联。 委托组件可以基于规则自动地将即时消息传递会话路由到代理以接收即时消息通信。

公开(公告)号：WO2008070252A1

公开(公告)日：2008-06-12

申请号：PCT/US2007/079587

申请日：2007-09-26

Applicant: MICROSOFT CORPORATION

Inventor： ELUMALAI, Arulkumar ,  SHTIEGMAN, Eran

IPC: H04L12/28 ,  H04L12/24 ,  H04M3/42

CPC classification number: H04L12/12 ,  H04L65/1073 ,  H04L65/1096 ,  H04M1/2535 ,  H04M7/0015 ,  H04M7/0057 ,  Y02D50/40

Abstract: An auxiliary call control component is coupled to a computing system alerts the computing system of an incoming call in instances where the computing system is not capable of processing the incoming call. When the auxiliary call control component receives an incoming call, the auxiliary call control component determines whether the coupled computing system is in a proper state suitable for processing (e.g., "picking up") the incoming call. If the computing system is not in the proper state, the auxiliary call control component accepts the incoming call, signals the computing system to enter the proper state, and informs the computing system of the incoming call. When placed in the proper state, the computing system may retrieve the incoming call to allow the user to receive to the incoming call at the computing system.

Abstract translation: 辅助呼叫控制组件耦合到计算系统，在计算系统不能处理来话呼叫的情况下，警告计算系统的呼入呼叫。 当辅助呼叫控制部件接收到呼入时，辅助呼叫控制部件确定耦合的计算系统是否处于适于处理（例如“接听”）来电的适当状态。 如果计算系统处于不正确的状态，则辅助呼叫控制组件接受来电，向计算系统发出信号以进入适当的状态，并通知计算系统来电。 当处于适当的状态时，计算系统可以检索来电，以允许用户在计算系统处接收来电。

公开(公告)号：WO2008048742A1

公开(公告)日：2008-04-24

申请号：PCT/US2007/076027

申请日：2007-08-15

Applicant: MICROSOFT CORPORATION

Inventor： RAMANATHAN, Rajesh ,  RAGHAV, Amritansh ,  SHTIEGMAN, Eran ,  BOBDE, Nikhil

IPC: H04L12/66 ,  H04M11/00

CPC classification number: H04M3/54 ,  H04L65/1006 ,  H04L65/1096 ,  H04M3/42153

Abstract: A client-side signaling mechanism that allows a client to control how a telephone call is handled on a call server. The client user can create call routing rules on the client device using a client control component that manages session protocol messages. Once created, the call routing rule(s) created on the client are transmitted to the call server where a call routing component of the call server processes the rule(s) for a call related to the client. When the server receives the rule(s) and determines that the rule(s) are related to an existing call (incoming or currently in-process), the server halts current normal server rules processing for that call and executes the client-created rule(s). In one example, SIP session messages are employed for client control of server-side call forwarding.

Abstract translation: 客户端信令机制，允许客户端控制如何在呼叫服务器上处理电话呼叫。 客户端用户可以使用管理会话协议消息的客户端控制组件在客户端设备上创建呼叫路由规则。 一旦创建，在客户端上创建的呼叫路由规则被传送到呼叫服务器，呼叫服务器的呼叫路由组件处理与客户端相关的呼叫的规则。 当服务器接收到规则并确定规则与现有呼叫（传入或正在进行中）相关时，服务器将暂停针对该呼叫的当前正常服务器规则处理，并执行客户端创建的规则 （S）。 在一个示例中，SIP会话消息用于服务器端呼叫转发的客户端控制。

公开(公告)号：WO2011149722A3

公开(公告)日：2011-12-01

申请号：PCT/US2011/036884

申请日：2011-05-17

Applicant: MICROSOFT CORPORATION

Inventor： BHAGAVATULA, Girija ,  DARROW, Alexander, W. ,  ELUMALAI, Arulkumar ,  PLETTE, Scott, A. ,  SHTIEGMAN, Eran ,  GARG, Sumit

IPC: H04M3/42 ,  H04W4/16 ,  H04L12/24

Abstract: Call forwarding profiles corresponding to call forwarding settings based on time, location, and/or presence states of a called party are created. Different call forwarding settings are then activated based on corresponding predefined call forwarding profiles. Users are enabled to pre-configure their call forwarding profiles based on one or more rules.

公开(公告)号：WO2008036510A1

公开(公告)日：2008-03-27

申请号：PCT/US2007/077667

申请日：2007-09-05

Applicant: MICROSOFT CORPORATION

Inventor： ELUMALAI, Arulkumar ,  COMBEL, Craig M. ,  RAGHAV, Amritansh ,  RAMANATHAN, Rajesh ,  SHTIEGMAN, Eran

IPC: H04Q7/20 ,  H04L12/66 ,  H04Q7/24

CPC classification number: H04L12/6418

Abstract: A facility for integrating data in conversations is provided. In various embodiments, the facility sends a first message to a responding computing device to begin a conversation, receives a second message associated with the conversation from the responding computing device, determines whether the received message contains an indication of data that is to be associated with the conversation and, when the received message contains an indication of data that is to be associated with the conversation, renders the data. The facility can comprise an application server that receives from an initiator a first message associated with a conversation and responds to received messages, a conversation component that handles messages associated with the conversation, and an integration component that determines whether there is data that is to be associated with the conversation and, if so, adds an indication of the data to a second message that it sends to the initiator.

Abstract translation: 提供了一种用于将数据集成在会话中的设施。 在各种实施例中，设施向响应的计算设备发送第一消息以开始会话，从响应的计算设备接收与会话相关联的第二消息，确定所接收的消息是否包含与 会话，并且当所接收的消息包含与会话相关联的数据的指示时，呈现该数据。 该设施可以包括应用服务器，其从发起者接收与会话相关联的第一消息并响应于所接收的消息，处理与对话相关的消息的会话组件，以及确定是否存在将要存在的数据的集成组件 与会话相关联，如果是，则将数据的指示添加到发送到发起者的第二消息。

公开(公告)号：WO2007136430A1

公开(公告)日：2007-11-29

申请号：PCT/US2007/002393

申请日：2007-01-29

Applicant: MICROSOFT CORPORATION

Inventor： CHAVDA, Ankur ,  RAGHAV, Amritansh ,  SHTIEGMAN, Eran ,  VENKATESHAIAH, Setty ,  RAO, Sira, P.

IPC: H04L12/28 ,  H04L12/66

CPC classification number: H04L67/24 ,  H04L29/08684 ,  H04L51/043

Abstract: A presence aggregation system provides a presence aggregation server that allows for the publication of presence state of a publisher from the publisher's multiple endpoints. A presence state includes an availability value and an activity. An activity may include an activity token and/or a custom string. When any one of the publisher's endpoints makes a presence state publication on the presence aggregation server, the presence aggregation server generates an aggregated state of the publisher (i.e., the availability of the publisher aggregated across all of the publisher's endpoints) and publishes the generated aggregated state to each of the publisher's endpoints. The presence aggregation server may also provide the publisher's aggregated state to the subscribers of the publisher's aggregated state information.

Abstract translation: 存在聚合系统提供了存在聚合服务器，其允许从发布者的多个端点发布发布者的存在状态。 存在状态包括可用性值和活动。 活动可以包括活动令牌和/或自定义字符串。 当任何一个发布者的端点在存在聚合服务器上发布在线状态发布时，存在聚合服务器生成发布者的聚合状态（即，发布者在所有发布者的端点上聚合的可用性），并发布生成的聚合 状态到每个发布者的端点。 存在聚合服务器还可以向发布者的聚合状态信息的订户提供发布者的聚合状态。

公开(公告)号：WO2009002657A3

公开(公告)日：2008-12-31

申请号：PCT/US2008/065455

申请日：2008-05-31

Applicant: MICROSOFT CORPORATION

Inventor： RAMANATHAN, Rajesh ,  SHTIEGMAN, Eran

IPC: G06F15/16

Abstract: The claimed subject matter provides a system and/or a method that facilitates managing an incoming data communication in connection with unified communications. A unified communications component can employ unified communications for a data communication with at least the following data communication modes: an email data communication mode, a voice data communication mode, and a voicemail data communication mode. A unified rules component can automatically redirect the data communication to a delegate for receipt based upon a universal rule, the universal rule is uniformly applicable to at least two of the email data communication mode, the voice data communication mode, or the voicemail data communication mode.

Abstract translation: 所要求保护的主题提供了一种有助于管理与统一通信相关的传入数据通信的系统和/或方法。 统一通信组件可以采用统一通信用于具有至少以下数据通信模式的数据通信：电子邮件数据通信模式，语音数据通信模式和语音邮件数据通信模式。 统一规则组件可​​以基于通用规则自动将数据通信重定向至接收的委托，通用规则统一适用于电子邮件数据通信模式，语音数据通信模式或语音邮件数据通信模式中的至少两种

公开(公告)号：WO2008030720A2

公开(公告)日：2008-03-13

申请号：PCT/US2007/076818

申请日：2007-08-24

Applicant: MICROSOFT CORPORATION

Inventor： RAMANATHAN, Rajesh ,  SHTIEGMAN, Eran ,  COMBEL, Craig

CPC classification number: H04L51/04 ,  H04L51/36 ,  H04M3/5108 ,  H04M7/0042

Abstract: Consultation architecture that allows a call assistant to use modes of consultation with the call recipient other than voice calls or vocal contact. The receptionist can place the incoming call (or message) on hold and send an instant message (IM) to the call recipient that informs the recipient about the call and/or who is calling. The recipient can then acknowledge and respond via the IM or another mode, and agree to accept the call, refuse the call, or request the call be routed to another destination, for example. Other non-voice consultation modes include paging technology by sending a short page to the call recipient, sending an SMS (short message service) or MMS (multimedia messaging service) message to the call recipient, and/or sending an e-mail message to the call recipient that provides information about the call and/or the caller.

Abstract translation:

咨询体系结构，允许呼叫助理使用语音呼叫或人声联系以外的与呼叫接收方的咨询模式。 接待员可以将来电（或留言）置于保持状态，并向呼叫接收方发送即时消息（IM），通知接收方有关该呼叫和/或正在呼叫的人。 接收者可以通过即时消息或其他模式进行确认和响应，并且同意接受呼叫，拒绝呼叫或请求将呼叫路由到另一个目的地。 其他非语音咨询模式包括：通过向呼叫接收方发送短页面，向呼叫接收方发送SMS（短消息服务）或MMS（多媒体消息服务）消息，和/或发送电子邮件消息给 提供有关呼叫和/或呼叫者信息的呼叫接收方。

公开(公告)号：WO2007014252A2

公开(公告)日：2007-02-01

申请号：PCT/US2006/028995

申请日：2006-07-25

Applicant: MICROSOFT CORPORATION

Inventor： RAGHAV, Amritansh ,  SHTIEGMAN, Eran ,  PALL, Gurdeep, S. ,  TIDWELL, Paul, D.

IPC: H04M1/64

CPC classification number: H04M3/4365 ,  H04M1/575 ,  H04M1/72552 ,  H04M7/0054

Abstract: A method and system for providing context of a caller to a callee when a call is initiated is provided. The context system executing on the calling device collects context for the call. The calling device initiates the call and sends a message to the callee that includes the context. Upon receiving the message, the callee device notifies the caller that a call has been initiated and displays the received context. The callee can decide based on the received context whether to answer the call or not answer the call.

Abstract translation: 提供了一种在呼叫发起时向呼叫者提供呼叫者上下文的方法和系统。 在主叫设备上执行的上下文系统收集呼叫的上下文。 呼叫设备发起呼叫并向包括上下文的被叫方发送消息。 被叫设备在接收到该消息后，通知呼叫方呼叫已被发起，并显示接收到的上下文。 受理者可以根据收到的上下文来决定是接听电话还是不接听电话。

公开(公告)号：EP2176769A1

公开(公告)日：2010-04-21

申请号：EP08780734.3

申请日：2008-05-31

Applicant: Microsoft Corporation

Inventor： RAMANATHAN, Rajesh ,  SHTIEGMAN, Eran

IPC: G06F13/00

CPC classification number: G06Q10/107

Abstract: The claimed subject matter provides a system and/or a method that facilitates redirecting an instant messaging session or an instant messaging communication. An interface component can receive a portion of data related to an instant messaging session, wherein the portion of data is associated with an instant messaging communication. A delegation component can automatically route the instant messaging session to a delegate for receipt of the instant messaging communication based upon a rule.