GEOFENCING TO REDUCE WAIT TIMES FOR ORDER PICKUPS

    公开(公告)号:US20230385762A1

    公开(公告)日:2023-11-30

    申请号:US18234291

    申请日:2023-08-15

    Applicant: Maplebear Inc.

    CPC classification number: G06Q10/087 G06Q10/103 H04W4/029 H04W68/005 H04W4/021

    Abstract: A system receives an order from one or more user client devices associated with an account of the system, and transmits a first notification to the one or more user client devices that an order is ready for pick up at a pickup location. The system receives location data from a particular user client device of the one or more user client devices. The system determines an outer geofence based in part on a running average time or wait time at the pickup location in a recent time period, a size of the order, or a historical wait time associated with the account. In response to receiving an indication from the particular user client device that a user associated with the particular user has entered the determined outer geofence, the system transmits a second notification to a runner client device.

    GEOFENCING TO REDUCE WAIT TIMES FOR ORDER PICKUPS

    公开(公告)号:US20210133665A1

    公开(公告)日:2021-05-06

    申请号:US16670447

    申请日:2019-10-31

    Abstract: An online concierge system receives an order from a customer. The online concierge system transmits a notification to the customer's client device indicating that the order is ready for pick up and receives location data from the customer's client device as the customer travels to a pickup location. In response to the online concierge system receiving a first indication that the customer has entered an outer geofence, the online concierge system transmits a second notification to a runner's client device that the customer is in transit. In response to the online concierge system receiving a second indication that the customer has entered an inner geofence, the online concierge system starts a timer. When the online system receives a confirmation that the order has been picked up by the customer, it stops the timer and computes a wait time for pick up of the order.

    DETERMINING GENERIC ITEMS FOR ORDERS ON AN ONLINE CONCIERGE SYSTEM

    公开(公告)号:US20220414746A1

    公开(公告)日:2022-12-29

    申请号:US17929797

    申请日:2022-09-06

    Abstract: An online system provides options for selection by a user. The online system receives a query entered on a client device. The online system queries an item database to retrieve a set of items related to the query and assigns each item to a product category in a predefined taxonomy that maps items to product categories. The online system inputs each item into a prediction model trained to predict a probability that an item is available at a warehouse location. The online system determines that a first product category has low availability based on predicted probabilities for items in the first product category. Responsive to determining that a first product category has low availability, the online system generates a generic item for the first product category and sends a list of items including the generic item to the client device for display responsive to the query.

    Geofencing to reduce wait times for order pickups

    公开(公告)号:US11763251B2

    公开(公告)日:2023-09-19

    申请号:US16670447

    申请日:2019-10-31

    CPC classification number: G06Q10/087 G06Q10/103 H04W4/021 H04W4/029 H04W68/005

    Abstract: An online concierge system receives an order from a customer. The online concierge system transmits a notification to the customer's client device indicating that the order is ready for pick up and receives location data from the customer's client device as the customer travels to a pickup location. In response to the online concierge system receiving a first indication that the customer has entered an outer geofence, the online concierge system transmits a second notification to a runner's client device that the customer is in transit. In response to the online concierge system receiving a second indication that the customer has entered an inner geofence, the online concierge system starts a timer. When the online system receives a confirmation that the order has been picked up by the customer, it stops the timer and computes a wait time for pick up of the order.

    Determining generic items for orders on an online concierge system

    公开(公告)号:US11468493B2

    公开(公告)日:2022-10-11

    申请号:US16984443

    申请日:2020-08-04

    Abstract: An online system provides options for selection by a user. The online system receives a query entered on a client device. The online system queries an item database to retrieve a set of items related to the query and assigns each item to a product category in a predefined taxonomy that maps items to product categories. The online system inputs each item into a prediction model trained to predict a probability that an item is available at a warehouse location. The online system determines that a first product category has low availability based on predicted probabilities for items in the first product category. Responsive to determining that a first product category has low availability, the online system generates a generic item for the first product category and sends a list of items including the generic item to the client device for display responsive to the query.

    Learning staple goods for a user
    10.
    发明授权

    公开(公告)号:US11282126B1

    公开(公告)日:2022-03-22

    申请号:US16450935

    申请日:2019-06-24

    Abstract: An online concierge system accesses an order history database, which describes historical orders for a plurality of users. Each historical order comprises a list of items selected by a user from a plurality of items. The online concierge system determines user streaks, each user streak based on a number of consecutive orders placed by a user that include a particular item. The online concierge system calculates an overall streak distribution based on the user streaks. For each item of at least a subset of the plurality of items, the online concierge system calculates a streak statistic based on a corresponding subset of user streaks and the overall streak distribution. The online concierge system selects a set of staples items for a user based on the streak statistics for the set of staple items and generates a display for the user with a selectable list of the set of staple items.

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