公开(公告)号：US20230385762A1

公开(公告)日：2023-11-30

申请号：US18234291

申请日：2023-08-15

Applicant: Maplebear Inc.

Inventor： Daniel Hsiao ,  Jason Scott ,  Michael Jablonski ,  Nima Zahedi

IPC: G06Q10/087 ,  G06Q10/10 ,  H04W4/029 ,  H04W68/00 ,  H04W4/021

CPC classification number: G06Q10/087 ,  G06Q10/103 ,  H04W4/029 ,  H04W68/005 ,  H04W4/021

Abstract: A system receives an order from one or more user client devices associated with an account of the system, and transmits a first notification to the one or more user client devices that an order is ready for pick up at a pickup location. The system receives location data from a particular user client device of the one or more user client devices. The system determines an outer geofence based in part on a running average time or wait time at the pickup location in a recent time period, a size of the order, or a historical wait time associated with the account. In response to receiving an indication from the particular user client device that a user associated with the particular user has entered the determined outer geofence, the system transmits a second notification to a runner client device.

公开(公告)号：US20210133665A1

公开(公告)日：2021-05-06

申请号：US16670447

申请日：2019-10-31

Applicant: Maplebear, Inc. (dba Instacart)

Inventor： Daniel Hsiao ,  Jason Scott ,  Michael Jablonski ,  Nima Zahedi

IPC: G06Q10/08 ,  G06Q10/10 ,  H04W4/021 ,  H04W68/00 ,  H04W4/029

Abstract: An online concierge system receives an order from a customer. The online concierge system transmits a notification to the customer's client device indicating that the order is ready for pick up and receives location data from the customer's client device as the customer travels to a pickup location. In response to the online concierge system receiving a first indication that the customer has entered an outer geofence, the online concierge system transmits a second notification to a runner's client device that the customer is in transit. In response to the online concierge system receiving a second indication that the customer has entered an inner geofence, the online concierge system starts a timer. When the online system receives a confirmation that the order has been picked up by the customer, it stops the timer and computes a wait time for pick up of the order.

公开(公告)号：US11763251B2

公开(公告)日：2023-09-19

申请号：US16670447

申请日：2019-10-31

Applicant: Maplebear, Inc.

Inventor： Daniel Hsiao ,  Jason Scott ,  Michael Jablonski ,  Nima Zahedi

IPC: H04W4/029 ,  G06Q10/087 ,  G06Q10/10 ,  H04W68/00 ,  H04W4/021

CPC classification number: G06Q10/087 ,  G06Q10/103 ,  H04W4/021 ,  H04W4/029 ,  H04W68/005

Abstract: An online concierge system receives an order from a customer. The online concierge system transmits a notification to the customer's client device indicating that the order is ready for pick up and receives location data from the customer's client device as the customer travels to a pickup location. In response to the online concierge system receiving a first indication that the customer has entered an outer geofence, the online concierge system transmits a second notification to a runner's client device that the customer is in transit. In response to the online concierge system receiving a second indication that the customer has entered an inner geofence, the online concierge system starts a timer. When the online system receives a confirmation that the order has been picked up by the customer, it stops the timer and computes a wait time for pick up of the order.