公开(公告)号：EP3046033A4

公开(公告)日：2016-09-14

申请号：EP14844249

申请日：2014-09-11

Applicant: PANASONIC IP CORP AMERICA

Inventor： MATSUZAKI NATSUME ,  FUTA YUICHI ,  OHMORI MOTOJI ,  MAEDA MANABU ,  UNAGAMI YUJI

IPC: G06F13/00 ,  G06Q10/00 ,  H04Q9/00

CPC classification number: H04L12/2825 ,  G06F13/00 ,  G06Q10/00 ,  G06Q10/20 ,  H04L43/065 ,  H04Q9/00 ,  H04Q2209/40 ,  H04Q2209/86

Abstract: A server receives log information including an operational state of one electric home appliance inside a house from the one electric home appliance, receives information indicating the operational state of the one electric home appliance from another electric home appliance that is capable of monitoring the operational state of the one electric home appliance, and receives positional information of a display terminal of a user of the electric home appliance from the display terminal. When it is determined that a position of the display terminal is within a rang of a prescribed distance from the house and when it is determined that the log information and the information indicating the operational state of the one electric home appliance are not consistent with each other, the server provides the display terminal with information on a possibility of a malfunction of the one electric home appliance while the position of the display terminal is still within the range of the prescribed distance from the house.

Abstract translation: 服务器从一个家用电器接收包括房屋内的一个家用电器的操作状态的日志信息，从能够监视该家用电器的操作状态的另一个家用电器接收指示一个家用电器的操作状态的信息 一个家用电器，并且从显示终端接收家用电器的用户的显示终端的位置信息。 当确定显示终端的位置在距离房屋规定距离的范围内时，并且当确定日志信息和指示一个家用电器的操作状态的信息彼此不一致时 服务器向显示终端提供关于一个家用电器故障的可能性的信息，同时显示终端的位置仍在距离房屋规定距离的范围内。