Abstract:
The hierarchical distributed knowledge based system functions in a machine initiated maintenance environment to provide efficient and timely maintenance of customer equipment (40-42). The hierarchical, distributed knowledge based system provides the failure evaluation function through the use of an expert or knowledge based system (11) that is installed in the customer equipment (40). This knowledge based system (11) identifies the occurrence of a failure within the customer equipment (40) and functions using its rules, hypotheses and collected data to isolate the source of the error in the customer equipment (40) and, whenever possible, ''fence'' or isolate the failed field replaceable unit that has caused the error. A significant additional attribute of this system is the provision of at least one more level (1, 30) of knowledged based system to provide a more global failure evaluation capability.
Abstract:
The hierarchical distributed knowledge based system functions in a machine initiated maintenance environment to provide efficient and timely maintenance of customer equipment (40-42). The hierarchical, distributed knowledge based system provides the failure evaluation function through the use of an expert or knowledge based system (11) that is installed in the customer equipment (40). This knowledge based system (11) identifies the occurrence of a failure within the customer equipment (40) and functions using its rules, hypotheses and collected data to isolate the source of the error in the customer equipment (40) and, whenever possible, ''fence'' or isolate the failed field replaceable unit that has caused the error. A significant additional attribute of this system is the provision of at least one more level (1, 30) of knowledged based system to provide a more global failure evaluation capability.
Abstract:
Système expert à structure hiérarchique fonctionnant dans un programme d'entretien déclenchée par la machine elle-même, afin d'effectuer l'entretien efficace et rapide d'installations (40-42) chez le client. Ledit système remplit la fonction d'évaluation d'une panne en utilisant un système expert (11) installé à l'intérieur de l'installation (40) chez le client. Ce système expert (11) identifie l'apparition d'une panne dans l'installation cliente (40) et fonctionne en utilisant ses règles, ses hypothèses et les données recueillies pour isoler la source du défaut de l'installation (40) chez le client et, dans la mesure du possible, pour isoler le module interchangeable défectueux ayant provoqué la panne. L'avantage supplémentaire important dudit système est la présence d'au moins un niveau supplémentaire (1, 30) dans ledit système, créant une capacité complète d'évaluation des pannes.