公开(公告)号：DE602004013112D1

公开(公告)日：2008-05-29

申请号：DE602004013112

申请日：2004-12-21

Applicant: SYMBOL TECHNOLOGIES INC

Inventor： LLAMAS LUIS ,  MILOSAVLJEVIC JOVAN ,  UBRIACO CHARLES P

IPC: H04L29/08 ,  G06F17/30 ,  G06Q10/00 ,  G06Q30/00 ,  H04L12/58 ,  H04L29/06

Abstract: Systems and methods for supplying information from live experts to users in real time are provided. The system (100) includes a main host computer (139) and data terminals (110) for capturing data from an item related to desired information by users. The main computer (139) connects with a network environment to assess status of experts who are also logged on to the network. The data terminal (110) receives contact information for experts who are ready and available and can be contacted to obtain real time information.

公开(公告)号：DE602004013112T2

公开(公告)日：2009-07-02

申请号：DE602004013112

申请日：2004-12-21

Applicant: SYMBOL TECHNOLOGIES INC

Inventor： LLAMAS LUIS ,  MILOSAVLJEVIC JOVAN ,  UBRIACO CHARLES P

IPC: H04L29/08 ,  G06F17/30 ,  G06Q10/00 ,  G06Q30/00 ,  H04L12/58 ,  H04L29/06

Abstract: Systems and methods for supplying information from live experts to users in real time are provided. The system (100) includes a main host computer (139) and data terminals (110) for capturing data from an item related to desired information by users. The main computer (139) connects with a network environment to assess status of experts who are also logged on to the network. The data terminal (110) receives contact information for experts who are ready and available and can be contacted to obtain real time information.