Abstract:
Systems and methods for supplying information from live experts to users in real time are provided. The system (100) includes a main host computer (139) and data terminals (110) for capturing data from an item related to desired information by users. The main computer (139) connects with a network environment to assess status of experts who are also logged on to the network. The data terminal (110) receives contact information for experts who are ready and available and can be contacted to obtain real time information.
Abstract:
Systems and methods for supplying information from live experts to users in real time are provided. The system (100) includes a main host computer (139) and data terminals (110) for capturing data from an item related to desired information by users. The main computer (139) connects with a network environment to assess status of experts who are also logged on to the network. The data terminal (110) receives contact information for experts who are ready and available and can be contacted to obtain real time information.
Abstract:
A method for configuring a connection comprises receiving a request to connect a mobile device having a mobile device type to a communications network including a private branch exchange (PBX) system having a PBX type. Identification information including at least one of the mobile device and the PBX type is provided. A PBX binding layer is selected based on the identification information. The selected PBX binding layer is provided to the mobile device for interfacing with the PBX system.