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公开(公告)号：EP3413550A1
公开(公告)日：2018-12-12
申请号：EP18176370.7
申请日：2018-06-06
Applicant: Vonage Business Inc.
Inventor： WELDON, Kim , CHARLESWORTH, Aaron , MEYERS, Keith
CPC classification number: H04M7/0024 , H04M3/42042 , H04M3/42059 , H04M3/42093 , H04M3/42102
Abstract: Systems and methods for assisting a user in conducting a telephony communication include automatically obtaining contextual information relating to the telephony communication, and presenting that information to the user. The contextual information could be drawn from a third party database. The third party database could be queried for the contextual information based on an identity to the party with who the user is attempting to communicate.
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