METHOD AND SYSTEM FOR UNIFIED MANAGEMENT OF COMMUNICATION EVENTS
    1.
    发明申请
    METHOD AND SYSTEM FOR UNIFIED MANAGEMENT OF COMMUNICATION EVENTS 审中-公开
    通信事件统一管理的方法与系统

    公开(公告)号:WO2012106126A1

    公开(公告)日:2012-08-09

    申请号:PCT/US2012/021816

    申请日:2012-01-19

    CPC classification number: H04L51/36 H04L51/066 H04L51/14

    Abstract: A method and system for providing unified management of communication events. The method comprises receiving a communication message in a first format, converting the communication message to a generic message, determining one or more message destinations based on a set of routing rules, determining one or more message formats based on the determined destinations, converting the generic message into a converted message, and transmitting the converted message to the one or more determined destinations. The generic message is stored in a destination agnostic format. The converted message is stored in the one or more message formats associated with the one or more determined destinations.

    Abstract translation: 一种提供统一管理通信事件的方法和系统。 该方法包括以第一格式接收通信消息,将通信消息转换成通用消息,基于一组路由规则确定一个或多个消息目的地,基于确定的目的地确定一个或多个消息格式, 消息转换成转换的消息,并将转换的消息发送到一个或多个确定的目的地。 通用消息以目的地不可知格式存储。 转换的消息被存储在与一个或多个确定的目的地相关联的一个或多个消息格式中。

    SYSTEMS AND METHODS OF INTEGRATING CALL DETAIL RECORD INFORMATION FROM MULTIPLE SOURCES
    2.
    发明申请
    SYSTEMS AND METHODS OF INTEGRATING CALL DETAIL RECORD INFORMATION FROM MULTIPLE SOURCES 审中-公开
    从多个来源整合来电详细记录信息的系统和方法

    公开(公告)号:WO2013096002A1

    公开(公告)日:2013-06-27

    申请号:PCT/US2012/068932

    申请日:2012-12-11

    CPC classification number: H04M15/56 H04M15/41 H04M15/43 H04M15/44

    Abstract: A system for establishing Internet protocol based telephony communications between a calling telephony device and a called telephony device includes multiple logical elements that help to setup and carry the telephony communication. Multiple ones of the logical elements create call detail records that contain data about the telephony communication. Information contained in the call detail records is used to determine which call detail records relate to the same telephony communication. Once the call detail records relating to the same telephony communication are identified, a global identification number can be written into each of the call detail records to tie them together, or information drawn from the multiple call detail records can be used to create a single consolidated call detail record.

    Abstract translation: 用于在主叫电话设备和被叫电话设备之间建立基于因特网协议的电话通信的系统包括有助于建立和携带电话通信的多个逻辑元件。 多个逻辑元素创建包含电话通信数据的呼叫详细记录。 呼叫详细记录中包含的信息用于确定哪个呼叫详细记录与相同的电话通信相关。 一旦识别出与相同电话通信相关的呼叫详细记录,则可以将全局标识号写入每个呼叫详细记录以将它们结合在一起,或者可以使用从多个呼叫详细记录中提取的信息来创建单个合并 通话详细记录。

    METHOD AND SYSTEM FOR DYNAMICALLY ASSIGNING A SERVER
    3.
    发明申请
    METHOD AND SYSTEM FOR DYNAMICALLY ASSIGNING A SERVER 审中-公开
    用于动态分配服务器的方法和系统

    公开(公告)号:WO2013066411A1

    公开(公告)日:2013-05-10

    申请号:PCT/US2012/040884

    申请日:2012-06-05

    CPC classification number: H04L67/18 H04L65/1073 H04W48/04 H04W48/17

    Abstract: A method of dynamic server assignment in a VoIP network includes detecting a telecommunication device on the VoIP network and querying a geo-location server for geographic information related to the telecommunication device's location and receiving the geographic information. Based on the geographic information a server assignment is determined. A configuration file for the telecommunication device including the server assignment and location is created and the configuration is provided to the telecommunication device over the network. The configuration file may also include features related to local customs or practice.

    Abstract translation: VoIP网络中的动态服务器分配方法包括检测VoIP网络上的电信设备,并向地理位置服务器查询与电信设备的位置相关的地理信息并接收地理信息。 根据地理信息确定服务器分配。 创建包括服务器分配和位置的电信设备的配置文件,并且通过网络将配置提供给电信设备。 配置文件还可以包括与当地习俗或实践相关的特征。

    SYSTEMS AND METHODS OF IMPROVING THE QUALITY OF VOIP COMMUNICATIONS
    4.
    发明申请
    SYSTEMS AND METHODS OF IMPROVING THE QUALITY OF VOIP COMMUNICATIONS 审中-公开
    改进VOIP通信质量的系统和方法

    公开(公告)号:WO2011130602A1

    公开(公告)日:2011-10-20

    申请号:PCT/US2011/032639

    申请日:2011-04-15

    Abstract: Methods of addressing problems in a voice over Internet protocol (VOIP) telephony system include collecting data on network events, analyzing the data, and taking corrective action when possible. If an IP telephony device is registering with the VOIP telephony system more frequently than necessary, which can indicate the IP telephony device is unnecessarily jumping between proxy services, the IP telephony device is instructed to re-initialize itself. If an IP telephony device sends two successive stay alive registration messages to a proxy server from different ports of a router, which can indicate that a router pinhole is closing between stay alive messages, then the IP telephony device is instructed to send stay alive registration messages more frequently. If data packet statistics indicate that an IP telephony device is experiencing a jitter problem, the IP telephony device is instructed to increase the size of a data buffer for incoming data packets.

    Abstract translation: 解决互联网语音协议(VOIP)电话系统中的问题的方法包括收集关于网络事件的数据,分析数据,并在可能时采取纠正措施。 如果IP电话设备比VOIP电话系统更频繁地注册,其可以指示IP电话设备不必要地在代理服务之间跳转,则指示IP电话设备自己重新初始化。 如果IP电话设备从路由器的不同端口向代理服务器发送两个连续的活动注册消息,这可以指示路由器针孔在保持活着消息之间关闭,则指示IP电话设备发送保持活动注册消息 更频繁。 如果数据分组统计指示IP电话设备正在经历抖动问题,则指示IP电话设备增加用于输入数据分组的数据缓冲器的大小。

    SYSTEMS AND METHODS OF IMPROVING THE QUALITY OF VOIP COMMUNICATIONS
    5.
    发明公开
    SYSTEMS AND METHODS OF IMPROVING THE QUALITY OF VOIP COMMUNICATIONS 审中-公开
    系统和方法改进的VoIP通信质量

    公开(公告)号:EP2559192A1

    公开(公告)日:2013-02-20

    申请号:EP11769646.8

    申请日:2011-04-15

    Abstract: Methods of addressing problems in a voice over Internet protocol (VOIP) telephony system include collecting data on network events, analyzing the data, and taking corrective action when possible. If an IP telephony device is registering with the VOIP telephony system more frequently than necessary, which can indicate the IP telephony device is unnecessarily jumping between proxy services, the IP telephony device is instructed to re-initialize itself. If an IP telephony device sends two successive stay alive registration messages to a proxy server from different ports of a router, which can indicate that a router pinhole is closing between stay alive messages, then the IP telephony device is instructed to send stay alive registration messages more frequently. If data packet statistics indicate that an IP telephony device is experiencing a jitter problem, the IP telephony device is instructed to increase the size of a data buffer for incoming data packets.

    METHOD AND SYSTEM FOR UNIFIED MANAGEMENT OF COMMUNICATION EVENTS
    6.
    发明公开
    METHOD AND SYSTEM FOR UNIFIED MANAGEMENT OF COMMUNICATION EVENTS 有权
    方法和系统对统一通信的管理事件

    公开(公告)号:EP2671355A1

    公开(公告)日:2013-12-11

    申请号:EP12703192.0

    申请日:2012-01-19

    CPC classification number: H04L51/36 H04L51/066 H04L51/14

    Abstract: A method and system for providing unified management of communication events. The method comprises receiving a communication message in a first format, converting the communication message to a generic message, determining one or more message destinations based on a set of routing rules, determining one or more message formats based on the determined destinations, converting the generic message into a converted message, and transmitting the converted message to the one or more determined destinations. The generic message is stored in a destination agnostic format. The converted message is stored in the one or more message formats associated with the one or more determined destinations.

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