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    Telephone agent management information system
    2.
    发明公开
    Telephone agent management information system 失效
    电话代理管理信息系统

    公开(公告)号：EP0376526A3

    公开(公告)日：1992-09-09

    申请号：EP89312860.3

    申请日：1989-12-08

    Applicant: AT&T Corp.

    Inventor： Davidson, Wayne Alan ,  Hossain, Sahadat

    IPC: H04Q11/04 ,  H04M3/50 ,  H04M3/36

    CPC classification number: H04M3/36 ,  H04M3/42314 ,  H04M3/51 ,  H04M3/5125 ,  H04M3/523 ,  H04M7/00 ,  H04M9/002 ,  H04M15/34 ,  H04M2201/32 ,  H04Q3/0062 ,  H04Q11/0428 ,  H04Q2213/13516

    Abstract: A computer connected to an ISDN switch via an ISDN digital subscriber line, provides management information regarding activities of a plurality of telephone agents. The computer has shared call appearances with a number of telephone agent stations and receives shared call appearance associated messages from the switch reflecting call handling messages exchanged between the ISDN switch and each of the agent stations. The messages are interpreted by the computer which generates station status information and management information such as the number of calls handled, average holding time per call, etc. The computer may be connected simultaneously to several central offices via ISDN subscriber lines and generate management information for a group of geographically separated agents, such as home telemarketing agents operating out of their individual homes and connected to different central offices.

    Telephone agent management information system
    3.
    发明公开
    Telephone agent management information system 失效
    信息系统Fernsprech-Vertreterverwaltung。

    公开(公告)号：EP0376526A2

    公开(公告)日：1990-07-04

    申请号：EP89312860.3

    申请日：1989-12-08

    Applicant: AT&T Corp.

    Inventor： Davidson, Wayne Alan ,  Hossain, Sahadat

    IPC: H04Q11/04 ,  H04M3/50 ,  H04M3/36

    CPC classification number: H04M3/36 ,  H04M3/42314 ,  H04M3/51 ,  H04M3/5125 ,  H04M3/523 ,  H04M7/00 ,  H04M9/002 ,  H04M15/34 ,  H04M2201/32 ,  H04Q3/0062 ,  H04Q11/0428 ,  H04Q2213/13516

    Abstract: A computer connected to an ISDN switch via an ISDN digital subscriber line, provides management information regarding activities of a plurality of telephone agents. The computer has shared call appearances with a number of telephone agent stations and receives shared call appearance associated messages from the switch reflecting call handling messages exchanged between the ISDN switch and each of the agent stations. The messages are interpreted by the computer which generates station status information and management information such as the number of calls handled, average holding time per call, etc. The computer may be connected simultaneously to several central offices via ISDN subscriber lines and generate management information for a group of geographically separated agents, such as home telemarketing agents operating out of their individual homes and connected to different central offices.

    Abstract translation: 通过ISDN数字用户线连接到ISDN交换机的计算机提供关于多个电话代理的活动的管理信息。 计算机具有与多个电话代理站的共享呼叫出现，并从该交换机接收反映在ISDN交换机和每个代理站之间交换的呼叫处理消息的共享呼叫状态相关消息。 消息由计算机解释，该计算机生成站状态信息和管理信息，例如处理的呼叫数，每个呼叫的平均保持时间等。计算机可以经由ISDN用户线同时连接到多个中心局，并生成管理信息 一组地理上分离的代理商，例如从其个人住宅运营并连接到不同中心局的家庭电话销售代理。

    PORTABLE COMPUTING DEVICE COVER INCLUDING A KEYBOARD
    4.
    发明申请
    PORTABLE COMPUTING DEVICE COVER INCLUDING A KEYBOARD 审中-公开
    便携式计算机设备包括一个键盘

    公开(公告)号：WO2015147877A1

    公开(公告)日：2015-10-01

    申请号：PCT/US2014/032249

    申请日：2014-03-28

    Applicant: HEWLETT-PACKARD DEVELOPMENT COMPANY, L.P.

    Inventor： LOCKWOOD, Robert, J.

    IPC: G06F1/16

    CPC classification number: G06F1/1669 ,  A45C2011/003 ,  G06F1/1616 ,  G06F1/1628 ,  G06F1/1632 ,  G06F1/1698 ,  G06F1/266 ,  G06F3/0231 ,  G06F2200/1631 ,  G06F2200/1633 ,  H04M1/0216 ,  H04M1/0254 ,  H04M2201/32

    Abstract: Example implementations relate to powering a keyboard using power received via a secondary coil. For example, an apparatus includes a support member to support a part of a portable computing device in a tilted orientation. The support member includes a secondary coil to receive power from a primary coil in the portable computing device. The apparatus also includes a base member connected to the support member. The base member includes a first wireless module to receive a first portion of the power from the secondary coil and to communicate with a second wireless module in the portable computing device. The base member also includes a keyboard to receive a second portion of the power from the secondary coil and to generate signals to transmit to the portable computing device via the first wireless module.

    Abstract translation: 示例实现涉及使用经由次级线圈接收的功率为键盘供电。 例如，一种装置包括支撑构件，其以倾斜的方向支撑便携式计算装置的一部分。 支撑构件包括用于从便携式计算设备中的初级线圈接收功率的次级线圈。 该装置还包括连接到支撑构件的基座构件。 基座构件包括第一无线模块，用于从次级线圈接收功率的第一部分并与便携式计算设备中的第二无线模块进行通信。 基座部件还包括用于从次级线圈接收功率的第二部分并产生信号以经由第一无线模块传输到便携式计算设备的键盘。

    Dialling phone numbers
    6.
    发明授权
    Dialling phone numbers 有权
    拨打电话号码

    公开(公告)号：US09300789B2

    公开(公告)日：2016-03-29

    申请号：US14504388

    申请日：2014-10-01

    Applicant: Microsoft Technology Licensing, LLC

    Inventor： Rodrigo Madanes ,  Kristjan Jansen ,  Julie Mathilde Fournier

    IPC: H04M1/00 ,  H04M3/00 ,  H04M3/02 ,  H04M1/2745

    CPC classification number: H04M7/0075 ,  H04M1/2725 ,  H04M1/274566 ,  H04M3/02 ,  H04M3/42306 ,  H04M7/0063 ,  H04M2201/32 ,  H04M2201/42

    Abstract: Method and apparatus for effecting a voice communication between user terminals connected via a communication network include displaying a menu of country options to a user and receiving a number in local form. Formatting rules are recalled for a destination country selected by the user from the country options. A country prefix for the destination country is prepended to the number in accordance with the formatting rules to generate a formatted number. The formatted number is supplied to a client installed at the user terminal for effecting the voice communication using the formatted number.

    Abstract translation: 用于在通过通信网络连接的用户终端之间进行语音通信的方法和装置包括向用户显示国家选项的菜单并接收本地形式的号码。 由国家/地区选项为用户选择的目的地国家/地区召回格式规则。 根据格式规则，目的地国家/地区的国家/地区前缀将添加到号码中，以生成格式化的号码。 将格式化的号码提供给安装在用户终端的客户端，以使用格式化的号码进行语音通信。

    Dialling phone numbers
    7.
    发明授权
    Dialling phone numbers 有权
    拨打电话号码

    公开(公告)号：US08855294B2

    公开(公告)日：2014-10-07

    申请号：US13301339

    申请日：2011-11-21

    Applicant: Rodrigo Madanes ,  Kristjan Janson ,  Julie Mathilde Fournier

    Inventor： Rodrigo Madanes ,  Kristjan Janson ,  Julie Mathilde Fournier

    IPC: H04M1/00 ,  H04M3/00 ,  H04M1/2745

    CPC classification number: H04M7/0075 ,  H04M1/2725 ,  H04M1/274566 ,  H04M3/02 ,  H04M3/42306 ,  H04M7/0063 ,  H04M2201/32 ,  H04M2201/42

    Abstract: Method and apparatus for effecting a voice communication between user terminals connected via a communication network include displaying a menu of country options to a user and receiving a number in local form. Formatting rules are recalled for a destination country selected by the user from the country options. A country prefix for the destination country is prepended to the number in accordance with the formatting rules to generate a formatted number. The formatted number is supplied to a client installed at the user terminal for effecting the voice communication using the formatted number.

    Abstract translation: 用于在通过通信网络连接的用户终端之间进行语音通信的方法和装置包括向用户显示国家选项的菜单并接收本地形式的号码。 由国家/地区选项为用户选择的目的地国家/地区召回格式规则。 根据格式规则，目的地国家/地区的国家/地区前缀将添加到号码中，以生成格式化的号码。 将格式化的号码提供给安装在用户终端的客户端，以使用格式化的号码进行语音通信。

    Dialling phone numbers
    8.
    发明申请
    Dialling phone numbers 有权
    拨打电话号码

    公开(公告)号：US20070274512A1

    公开(公告)日：2007-11-29

    申请号：US11415992

    申请日：2006-05-02

    Applicant: Rodrigo Madanes ,  Kristjan Jansen ,  Julie Fournier

    Inventor： Rodrigo Madanes ,  Kristjan Jansen ,  Julie Fournier

    IPC: H04M1/00 ,  H04M3/00

    CPC classification number: H04M7/0075 ,  H04M1/2725 ,  H04M1/274566 ,  H04M3/02 ,  H04M3/42306 ,  H04M7/0063 ,  H04M2201/32 ,  H04M2201/42

    Abstract: Method and apparatus for effecting a voice communication between user terminals connected via a communication network include displaying a menu of country options to a user and receiving a number in local form. Formatting rules are recalled for a destination country selected by the user from the country options. A country prefix for the destination country is prepended to the number in accordance with the formatting rules to generate a formatted number. The formatted number is supplied to a client installed at the user terminal for effecting the voice communication using the formatted number.

    Abstract translation: 用于在通过通信网络连接的用户终端之间进行语音通信的方法和装置包括向用户显示国家选项的菜单并接收本地形式的号码。 由国家/地区选项为用户选择的目的地国家/地区召回格式规则。 根据格式规则，目的地国家/地区的国家/地区前缀将添加到号码中，以生成格式化的号码。 将格式化的号码提供给安装在用户终端的客户端，以使用格式化的号码进行语音通信。

    Dialling Phone Numbers
    10.
    发明申请
    Dialling Phone Numbers 有权
    拨打电话号码

    公开(公告)号：US20150016601A1

    公开(公告)日：2015-01-15

    申请号：US14504388

    申请日：2014-10-01

    Applicant: Microsoft Corporation

    Inventor： Rodrigo Madanes ,  Kristjan Jansen ,  Julie Mathilde Fournier

    IPC: H04M3/02

    CPC classification number: H04M7/0075 ,  H04M1/2725 ,  H04M1/274566 ,  H04M3/02 ,  H04M3/42306 ,  H04M7/0063 ,  H04M2201/32 ,  H04M2201/42

    Abstract: Method and apparatus for effecting a voice communication between user terminals connected via a communication network include displaying a menu of country options to a user and receiving a number in local form. Formatting rules are recalled for a destination country selected by the user from the country options. A country prefix for the destination country is prepended to the number in accordance with the formatting rules to generate a formatted number. The formatted number is supplied to a client installed at the user terminal for effecting the voice communication using the formatted number.

    Abstract translation: 用于在通过通信网络连接的用户终端之间进行语音通信的方法和装置包括向用户显示国家选项的菜单并接收本地形式的号码。 由国家/地区选项为用户选择的目的地国家/地区召回格式规则。 根据格式规则，目的地国家/地区的国家/地区前缀将添加到号码中，以生成格式化的号码。 将格式化的号码提供给安装在用户终端的客户端，以使用格式化的号码进行语音通信。

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