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    SYSTEM AND METHOD FOR PROCESSING TELEPHONY SESSIONS
    92.
    发明申请
    SYSTEM AND METHOD FOR PROCESSING TELEPHONY SESSIONS 有权
    用于处理电话会议的系统和方法

    公开(公告)号：US20140355600A1

    公开(公告)日：2014-12-04

    申请号：US14459615

    申请日：2014-08-14

    Applicant: Twilio, Inc.

    Inventor： Jeff Lawson ,  John Wolthuis ,  Evan Cooke

    IPC: H04L29/06 ,  G06F9/54 ,  H04L29/08

    CPC classification number: H04L65/1069 ,  G06F9/541 ,  H04L9/0643 ,  H04L9/3247 ,  H04L65/1006 ,  H04L67/02 ,  H04M1/2473 ,  H04M7/0021 ,  H04M7/003

    Abstract: In one embodiment, the method of processing telephony sessions includes: communicating with an application server using an application layer protocol; processing telephony instructions with a call router; and creating call router resources accessible through a call router Application Programming Interface (API). In another embodiment, the system for processing telephony sessions includes: a call router, a URI for an application server, a telephony instruction executed by the call router, and a call router API resource.

    Abstract translation: 在一个实施例中，处理电话会话的方法包括：使用应用层协议与应用服务器进行通信; 用呼叫路由器处理电话指令; 并创建通过呼叫路由器应用程序编程接口（API）可访问的呼叫路由器资源。 在另一个实施例中，用于处理电话会话的系统包括：呼叫路由器，应用服务器的URI，由呼叫路由器执行的电话指令和呼叫路由器API资源。

    SYSTEM AND METHOD FOR MANAGING MEDIA IN A DISTRIBUTED COMMUNICATION NETWORK
    93.
    发明申请
    SYSTEM AND METHOD FOR MANAGING MEDIA IN A DISTRIBUTED COMMUNICATION NETWORK 有权
    在分布式通信网络中管理媒体的系统和方法

    公开(公告)号：US20140289303A1

    公开(公告)日：2014-09-25

    申请号：US14278952

    申请日：2014-05-15

    Applicant: Twilio, Inc.

    Inventor： Brian Tarricone ,  John Wolthuis ,  Jonas Boerjesson

    IPC: H04L29/08

    CPC classification number: H04L67/10 ,  H04L45/124 ,  H04L45/22 ,  H04L65/1006 ,  H04L65/103 ,  H04L65/1069 ,  H04L65/1086 ,  H04L65/80 ,  H04L69/24 ,  H04W40/20

    Abstract: A system and method for processing communication media in a regionally distributed communication platform that includes at a first platform region, establishing a communication session comprising establishing a media communication to at least one endpoint from the first region and establishing signaling communication to a second platform region; selecting a media resource in response to a change in media processing requirements of the communication session; when the selected media resource is outside the first region, routing media communication through a media resource outside of the first region; when the media resource is available in the first region, routing media communication through the media resource of the first region; and when the media resource is outside of the second region, storing the media communication in the first region at least temporarily and tunneling a branch of the media communication to a central media service in the second region.

    Abstract translation: 一种用于在区域分布式通信平台中处理通信媒体的系统和方法，该系统和方法包括在第一平台区域，建立通信会话，其包括从第一区域建立到至少一个端点的媒体通信，以及建立到第二平台区域的信令通信; 响应于通信会话的媒体处理需求的变化来选择媒体资源; 当所选择的媒体资源在第一区域之外时，通过第一区域之外的媒体资源路由媒体通信; 当媒体资源在第一区域可用时，通过第一区域的媒体资源路由媒体通信; 并且当所述媒体资源在所述第二区域之外时，至少临时地将所述媒体通信存储在所述第一区域中，并且将所述媒体通信的分支隧道化到所述第二区域中的中央媒体服务。

    SYSTEM AND METHOD FOR MANAGING LATENCY IN A DISTRIBUTED TELEPHONY NETWORK
    94.
    发明申请
    SYSTEM AND METHOD FOR MANAGING LATENCY IN A DISTRIBUTED TELEPHONY NETWORK 有权

    公开(公告)号：US20130304929A1

    公开(公告)日：2013-11-14

    申请号：US13911896

    申请日：2013-06-06

    Applicant: Twilio, Inc.

    Inventor： Christer Fahlgren ,  Jonas Boerjesson ,  John Wolthuis ,  Peter Shafton

    IPC: H04L29/06

    CPC classification number: H04L45/124 ,  H04L45/121 ,  H04L45/125 ,  H04L65/1006 ,  H04L65/103 ,  H04L65/1033 ,  H04L65/1069

    Abstract: A system and method of preferred embodiments include at a signaling gateway of a first region, receiving a communication invitation of a first endpoint from a communication provider; signaling the communication invitation to a communication-processing server in a second region; in response to communication processing of the communication-processing server, dynamically directing signaling and media of the communication according to processing instructions and resources available in at least the first and two regions; wherein dynamically directing signaling and media communication of the communication comprises selectively routing media communication exclusively through communication resources of the first region if resources are available in the first region or selectively routing media communication between the first endpoint, the gateway, and at least the communication-processing server if media resources are not in the first region.

    System and method for enabling real-time eventing
    96.
    发明授权
    System and method for enabling real-time eventing 有权

    公开(公告)号：US12289282B2

    公开(公告)日：2025-04-29

    申请号：US17302124

    申请日：2021-04-23

    Applicant: Twilio Inc.

    Inventor： Jeffrey Lawson ,  John Wolthuis ,  Evan Cooke ,  Jeffrey Comer

    IPC: H04L51/04 ,  G06F9/54 ,  H04L51/212 ,  H04L51/214 ,  H04L51/52

    Abstract: A method and system for real-time eventing including interacting with at least one configuration attribute according to instructions specified through an application programming interface (API); adding subscribers for an event channel; generating an event from operation of an application; publishing the event message to the event channel on an event router; processing the event message according to the at least one configuration attribute; identifying a subscriber to the event channel; and sending the event from the event router to the subscriber.

    System and method for a work distribution service
    98.
    发明授权
    System and method for a work distribution service 有权

    公开(公告)号：US11882242B2

    公开(公告)日：2024-01-23

    申请号：US17655116

    申请日：2022-03-16

    Applicant: Twilio Inc.

    Inventor： John Wolthuis ,  Robert Brazier

    IPC: H04M3/523 ,  G06Q10/06 ,  H04M3/51 ,  G06Q10/0631 ,  G06Q10/0633

    CPC classification number: H04M3/5235 ,  G06Q10/0633 ,  G06Q10/063114 ,  H04M3/5175 ,  H04M3/5232 ,  H04M3/5233 ,  Y04S10/50

    Abstract: Systems and methods for a work distribution service. At a multi-tenant platform that provides a work distribution service for a plurality of external systems, a priority is assigned to a first work item of a first external system. The work item is received via a RESTful work item API call request. The priority is assigned based on work item attributes of the work item and a workflow instruction corresponding to workflow information specified by the work item. The workflow instruction is provided by the external system via a RESTful Workflow API. A worker is assigned to the work item based on: the priority of the work item, the workflow information, and worker state managed by the first external system via a RESTful Worker API. The worker state includes worker attributes. The work item is generated by the external system, and the workflow instruction is managed by the external system.

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