公开(公告)号：US20090240818A1

公开(公告)日：2009-09-24

申请号：US12344550

申请日：2008-12-28

Applicant: Arn Hyndman ,  Nicholas Sauriol

Inventor： Arn Hyndman ,  Nicholas Sauriol

IPC: G06F15/16

CPC classification number: H04L65/4015 ,  H04L67/38 ,  H04M3/42221 ,  H04M2201/22 ,  H04M2203/301

Abstract: Each person to a communication session records their contributions to the communication session. Metadata is maintained for each contribution to identify the time of the contribution and any other useful information to enable the content of the contribution to be accessed at a later point in time. When a portion of the communication session is to be recreated, the people involved in the communication session are requested to provide their contributions for a particular period of time or all contributions associated with a particular topic. Users will then select and forward previously recorded contributions that they are willing to have included in the recreation. By collecting contributions from the individuals involved in the communication session, the intended portion of the communication session may be recreated. Since each person is recording their own contribution to the communication session, no explicit permission is required to record the conversation.

Abstract translation: 通信会议的每个人都记录他们对通信会话的贡献。 维护每个贡献的元数据以识别贡献的时间和任何其他有用的信息，以使得能够在稍后的时间点访问贡献的内容。 当通信会话的一部分被重新创建时，参与通信会话的人被要求在特定时间段或与特定主题相关联的所有贡献中提供其贡献。 然后，用户将选择并转发他们愿意包括在娱乐中的以前记录的贡献。 通过从通信会话中涉及的个人收集贡献，可以重新创建通信会话的预期部分。 由于每个人都在通信会话中记录自己的贡献，所以不需要明确的许可来记录会话。

公开(公告)号：US20090129578A1

公开(公告)日：2009-05-21

申请号：US12271062

申请日：2008-11-14

Applicant: Wen ZHOU

Inventor： Wen ZHOU

IPC: H04M3/42

CPC classification number: H04M3/42042 ,  H04M2201/22

Abstract: The present invention discloses a method for realizing the CNAP service, including: receiving a service request sent by the switching system, where the service request carries the identifier of the calling party and the identifier of the called party; querying the calling information set by the calling party according to the identifier of the calling party, and querying the location information of the called party according to the identifier of the called party; after determining that the called MS already rings, sending a flash message that contains the calling information to the called MS according to the location information of the called party. The present invention also provides a calling information service apparatus accordingly. The invention correlates the judging of the status of the call connection process with the time of implementing the CNAP service. Therefore, the calling information can be sent to the called MS at a proper time, thus helping the called party to identify the calling party correctly.

Abstract translation: 本发明公开了一种实现CNAP业务的方法，包括：接收由交换系统发送的业务请求，业务请求中携带主叫方的标识符和被叫方的标识符; 根据主叫方的标识查询主叫方设置的主叫信息，并根据被叫方的标识查询被叫方的位置信息; 在确定被叫MS已经响铃之后，根据被叫方的位置信息向被叫MS发送包含呼叫信息的闪存消息。 本发明还提供一种呼叫信息服务装置。 本发明将呼叫连接过程的状态判断与实施CNAP服务的时间相关联。 因此，呼叫信息可以在适当的时间发送给被叫MS，从而帮助被叫方正确识别主叫方。

公开(公告)号：US20090041210A1

公开(公告)日：2009-02-12

申请号：US11834080

申请日：2007-08-06

Applicant: Peeyush Jaiswal ,  Naveen Narayan

Inventor： Peeyush Jaiswal ,  Naveen Narayan

IPC: H04M1/64 ,  H04M3/56

CPC classification number: H04M3/493 ,  H04M3/5166 ,  H04M3/56 ,  H04M2201/22

Abstract: A method of and system for optimizing interactive voice response (IVR) unit port utilization starts each call of a plurality of calls on a separate IVR unit port. The method launches an IVR call flow for each call. Each IVR call flow includes a section that is common to all of the call flows. The method conferences together on a single IVR unit port at least some of the plurality of calls for the common section of the call flow by transferring calls to the single IVR unit port when each transferred call reaches the common section. The method synchronizes the calls conferenced together on the single port by inserting into the call flow on the single IVR unit port an on-hold treatment. The method starts the common section of the call flow when all calls have been transferred to the single IVR unit port.

Abstract translation: 用于优化交互式语音响应（IVR）单元端口利用的方法和系统在单独的IVR单元端口上启动多个呼叫的每个呼叫。 该方法为每个呼叫启动IVR呼叫流程。 每个IVR呼叫流程都包含一个与所有呼叫流共同的部分。 该方法在单个IVR单元端口上共同地通过在每个转移的呼叫到达公共部分时将呼叫转移到单个IVR单元端口来进行呼叫流的公共部分的多个呼叫中的至少一些呼叫。 该方法通过将单个IVR单元端口上的呼叫流插入一个持续处理来同步在单个端口上一起会议的呼叫。 当所有呼叫都传送到单个IVR单元端口时，该方法启动呼叫流的公共部分。

公开(公告)号：US20090022296A1

公开(公告)日：2009-01-22

申请号：US12280446

申请日：2007-02-09

Applicant: David E. Hughes ,  John C. Lee

Inventor： David E. Hughes ,  John C. Lee

IPC: H04M3/42

CPC classification number: H04L67/22 ,  H04L67/322 ,  H04M3/42195 ,  H04M2201/22

Abstract: If an attempt by a first user (3) to contact another party (6) fails, a callback server (1) sets a flag (246). The callback server (1) monitors terminals that have such flags set (25) and is arranged to transmit an alert (27) to the calling party (3) when the called party (6) next becomes available. However, if at the time when the called party (6) becomes available, the calling party (3) is himself no longer available, being now switched off or busy, an additional flag (243) in the store (2), indicative of activity by the calling party (3), prevents a callback alert from being generated until the monitoring process (25) can obtain availability indications (263, 266) in respect of both parties (3, 69) simultaneously. Availability may be determined by factors such as available bandwidth or terminal capabilities. A callback may be initiated when a predetermined number of called parties become available to participate in a conference call.

Abstract translation: 如果第一用户（3）尝试联系另一方（6）失败，则回呼服务器（1）设置标志（246）。 回呼服务器（1）监视具有这样的标志（25）的终端，并且被安排为当被叫方（6）可用时向主叫方（3）发送警报（27）。 然而，如果在被叫方（6）变得可用时，主叫方（3）本身不再可用，现在被关闭或忙碌，在商店（2）中的附加标志（243）指示 呼叫方（3）的活动防止在监视过程（25）同时获得关于双方（3,69）的可用性指示（263,266）之前产生回叫警报。 可用性可由诸如可用带宽或终端能力等因素确定。 当预定数量的被叫方可用于参与电话会议时，可以启动回叫。

公开(公告)号：US20080025483A1

公开(公告)日：2008-01-31

申请号：US11878994

申请日：2007-07-30

Applicant: Takanori Kaji ,  Shuichi Sato ,  Kazuhiro Sumi

Inventor： Takanori Kaji ,  Shuichi Sato ,  Kazuhiro Sumi

IPC: H04M1/64

CPC classification number: H04M3/53325 ,  H04M2201/22

Abstract: According to one embodiment, a communication system includes a plurality of voice-mail apparatuses which record a voice message transmitted from a telephone terminal in an arbitrary mail box among a plurality of mail boxes, and reproduces the voice message recorded in the arbitrary mail box in response to a reproduction instruction, a plurality of memory apparatuses which include a plurality of mail boxes connected to the plurality of voice-mail apparatuses via a data transmission path and shared among the plurality of voice-mail apparatuses, convert the voice message incoming from the data transmission path into a file format possible to be processed by the plurality of voice-mail apparatuses to record it in the arbitrary mail box, and store control programs and control data, and a controller which selects at least one memory apparatus, and executes processing of the voice message for the selected memory apparatus based on prescribed conditions.

Abstract translation: 根据一个实施例，通信系统包括多个语音邮件装置，其在多个邮箱中记录从任意邮箱中的电话终端发送的语音消息，并且再现记录在任意邮箱中的语音消息 对再现指示的响应，包括经由数据传输路径连接到多个语音邮件装置并在多个语音邮件装置之间共享的多个邮箱的多个存储装置将从 数据传输路径转换为可由多个语音邮件装置处理以将其记录在任意邮箱中的文件格式，并存储控制程序和控制数据;以及控制器，其选择至少一个存储装置，并执行处理 根据规定的条件选择存储装置的语音消息。

公开(公告)号：US20070121831A1

公开(公告)日：2007-05-31

申请号：US11501908

申请日：2006-08-10

Applicant: Seong-Gu Kim ,  Jae-Kwon Oh ,  Chan-Ho Ha

Inventor： Seong-Gu Kim ,  Jae-Kwon Oh ,  Chan-Ho Ha

IPC: H04M11/00

CPC classification number: H04M3/42 ,  H04M3/42059 ,  H04M3/42102 ,  H04M2201/18 ,  H04M2201/22

Abstract: An apparatus and method for establishing a call connection when two parties try to simultaneously call each other are provided, in which, a simultaneous signal comparator determines, upon receipt of a call connection request, whether a calling terminal and a called terminal are trying to call each other simultaneously, and if the calling terminal and the called terminal are busy when calling each other simultaneously, requests rejection of a call connection request from at least one of the calling terminal and the called terminal, and setup a call connection between the calling terminal and the called terminal. A switch rejects the call connection request from the at least one of the calling terminal and the called terminal, and establishes the call connection between the calling terminal and the called terminal according to the request of the simultaneous signal comparator.

Abstract translation: 提供了一种当双方尝试同时呼叫时建立呼叫连接的装置和方法，其中同时信号比较器在接收到呼叫连接请求时确定主叫终端和被叫终端是否正在尝试呼叫 并且如果主叫终端和被叫终端同时呼叫时忙碌，则请求从主叫终端和被叫终端中的至少一个拒绝呼叫连接请求，并且在呼叫终端之间建立呼叫连接 和被叫终端。 交换机拒绝来自主叫终端和被叫终端中的至少一个的呼叫连接请求，并且根据同时信号比较器的请求建立主叫终端与被叫终端之间的呼叫连接。

公开(公告)号：US07191218B1

公开(公告)日：2007-03-13

申请号：US09613407

申请日：2000-07-11

Applicant: Brian Innes

Inventor： Brian Innes

IPC: G06F15/16

CPC classification number: H04M3/533 ,  H04L51/22 ,  H04L51/38 ,  H04M2201/22 ,  H04M2203/301

Abstract: The invention relates to performing server initiated database synchronisation between a mail server 10 and a client on a mobile computing device 70. Both the mail server and the client are provided with a copy of a user mailbox 40, 40A. When a message for that user is received at the mail server, this is stored in their server mailbox. The mail server then initiates a link with the client and prompts it to dial into the mail server in order to synchronise its local copy of the mailbox with the server copy. In this manner new mail is automatically transferred to the client device upon receipt at the mail server.

Abstract translation: 本发明涉及在邮件服务器10和移动计算设备70上的客户端之间执行服务器发起的数据库同步。 向邮件服务器和客户端提供了用户邮箱40,40A的副本。当在邮件服务器处接收到该用户的消息时，将其存储在其服务器邮箱中。 邮件服务器然后启动与客户端的链接，并提示它拨入邮件服务器，以便将邮箱的本地副本与服务器副本同步。 以这种方式，在邮件服务器上接收时，新邮件将自动传送到客户端设备。

公开(公告)号：US20060123029A1

公开(公告)日：2006-06-08

申请号：US11006842

申请日：2004-12-07

Applicant: Jack LeTourneau

Inventor： Jack LeTourneau

IPC: G06F17/00

CPC classification number: H04L7/041 ,  H04L1/0041 ,  H04L7/04 ,  H04M2201/22 ,  H04N19/68 ,  Y10S707/99942

Abstract: Embodiments of a method and/or system of transmitting and/or receiving data is disclosed.

公开(公告)号：US20030149564A1

公开(公告)日：2003-08-07

申请号：US10184069

申请日：2002-06-28

Inventor： Li Gong ,  Richard Swan

IPC: G10L017/00

CPC classification number: G06F3/16 ,  H04M3/4938 ,  H04M2201/22

Abstract: Performing voice recognition may include accessing a voice input including at least a first part and a second part, performing voice recognition on the first part of the voice input, performing voice recognition on a combination of the first part and the second part using a search space, and limiting the search space based on a result from performing voice recognition on the first part of the voice input. Communicating with a user may include presenting the user a first set of options and a second set of options, wherein the second set of options is limited based on the user's selection from the first set of options. The two sets of options may be presented in a single page. The user's selection from the first set of options may be used to select a vocabulary used to recognize the user's response to the second set of options.

Abstract translation: 执行语音识别可以包括访问包括至少第一部分和第二部分的语音输入，在语音输入的第一部分上执行语音识别，使用搜索空间对第一部分和第二部分的组合执行语音识别 并且基于在语音输入的第一部分上执行语音识别的结果来限制搜索空间。 与用户通信可以包括向用户呈现第一组选项和第二组选项，其中基于来自第一组选项的用户的选择来限制第二组选项。 两组选项可以在单个页面中呈现。 来自第一组选项的用户选择可用于选择用于识别用户对第二组选项的响应的词汇表。

公开(公告)号：US20240135932A1

公开(公告)日：2024-04-25

申请号：US18508667

申请日：2023-11-14

Applicant: Amazon Technologies, Inc.

Inventor： Vikram Kumar Gundeti ,  Mohammed Yasar Arafatha Abdul Rahim

IPC: G10L15/26 ,  H04M1/27453 ,  H04M1/2757 ,  H04M3/00 ,  H04M3/44

CPC classification number: G10L15/26 ,  H04M1/27453 ,  H04M1/2757 ,  H04M3/007 ,  H04M3/44 ,  H04M1/27457 ,  H04M2201/22

Abstract: Techniques for using validated communications identifiers of a user's communications profile to resolve entries in another user's contact list are described. When a user imports a contact list, the contact list may include multiple entities related to the same person. The system may identify one of the entries in the contact list that corresponds to a validated communications identifier stored in another user's communications profile. The system may identify other validated communications identifiers in the other user's communications profile and cross-reference them against the entries of the contact list. If the system determines the contact list includes entries for the different validated communications identifiers of the other user, the system may consolidate the entries into a single entry associated with the other user.