-
公开(公告)号：US08712388B2
公开(公告)日：2014-04-29
申请号：US12925917
申请日：2010-11-01
Applicant: Peter Matthew Hillier , Curtis Spencer
Inventor： Peter Matthew Hillier , Curtis Spencer
IPC: H04M3/42
CPC classification number: H04W4/16 , H04L65/1006 , H04M3/42178 , H04M3/42323 , H04M2201/38 , H04M2203/053
Abstract: A communication device, system and service provider for automatically populating feature capabilities. In one illustrative embodiment, the communication device can begin automatic download of service provider features and content by registering with a service provider. When successfully registered, the service provider can determine a set of available features for the communication device. The available features can be dependent on a number of factors including licensing, location, or subscription of the communication device. Available features can also be dependent on whether the communication device is idle or active. The service provider can notify the communication device with the set of available features. The features can be uniquely identified by a feature identification that represents the service provider and the feature. At any time, when the communication device reports that the user has selected a feature on the device, the service provider can take the appropriate actions.
Abstract translation: 用于自动填充功能功能的通信设备，系统和服务提供商。 在一个说明性实施例中，通信设备可以通过向服务提供商注册来开始自动下载服务提供商特征和内容。 当成功注册时，服务提供商可以确定通信设备的一组可用特征。 可用的功能可以取决于许多因素，包括通信设备的许可，位置或订阅。 可用功能还可以取决于通信设备是空闲还是活动。 服务提供商可以通过该可用特征集通知通信设备。 功能可以通过表示服务提供商和功能的功能标识来唯一标识。 在任何时候，当通信设备报告用户已经在设备上选择了一个特征时，服务提供商可以采取适当的动作。
-
公开(公告)号：US20140094193A1
公开(公告)日：2014-04-03
申请号：US13630102
申请日：2012-09-28
Applicant: Tao Huang , Deepak Chandra
Inventor： Tao Huang , Deepak Chandra
IPC: H04W4/02
CPC classification number: H04M3/42348 , H04M3/42042 , H04M2201/38 , H04M2207/18
Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media, for number identification and tagging. One of the methods includes identifying a content item to be provided to a mobile device. The method includes identifying a location of the mobile device. The method includes identifying at least one calling format based on the location. The method includes identify a calling number included in the content item based on the at least one calling format. The method includes generating an altered version of the content item to tag the calling number. The method also includes provide the altered version to the mobile device.
Abstract translation: 方法，系统和装置，包括在计算机存储介质上编码的计算机程序，用于数字识别和标记。 方法之一包括识别要提供给移动设备的内容项目。 该方法包括识别移动设备的位置。 该方法包括基于该位置识别至少一个呼叫格式。 该方法包括基于至少一个呼叫格式识别包含在内容项中的主叫号码。 该方法包括生成内容项目的改变版本以标记主叫号码。 该方法还包括向移动设备提供改变的版本。
-
公开(公告)号：US08638910B2
公开(公告)日：2014-01-28
申请号：US11651223
申请日：2007-01-08
Applicant: Saurav Chatterjee , John Drewry , Paul Fullarton , Josh Perfetto , Hemendra Rana
Inventor： Saurav Chatterjee , John Drewry , Paul Fullarton , Josh Perfetto , Hemendra Rana
CPC classification number: H04W4/12 , H04M3/53333 , H04M2201/38 , H04M2203/2016 , H04M2203/253 , H04M2203/554
Abstract: An integrated voicemail system is described that provides “visual voicemail” that overcomes the shortcomings associated with a user having to dial into a voicemail system and navigate through a menu of options using conventional voice and/or standard DTMF signaling-based browsing capabilities. The visual voicemail instead provides, via a client device of the user's choice, a visual presentation of a user's voicemails along with state information of the voicemails. The visual presentation of the voicemails includes a user interface that allows a user to control or manipulate voicemails from the client device, where the manipulation includes playing, pausing, rewinding, fast-forwarding, deleting, and changing a state of each voicemail. The visual voicemail also eliminates the need for a user to periodically call-in to the enterprise voicemail system in order to check for voicemail messages as the messages can be automatically delivered to the user's client device.
Abstract translation: 描述了集成的语音邮件系统，其提供“视觉语音邮件”，其克服了与用户不必拨打语音邮件系统相关联的缺点，并且使用常规语音和/或基于标准的基于DTMF信令的浏览功能来导航选项菜单。 视觉语音信箱通过用户选择的客户端设备提供用户的语音邮件的视觉呈现以及语音邮件的状态信息。 语音邮件的视觉呈现包括允许用户控制或操纵来自客户端设备的语音邮件的用户界面，其中操纵包括播放，暂停，倒回，快进，删除和改变每个语音邮件的状态。 视觉语音邮件还消除了用户定期呼叫企业语音邮件系统以便检查语音邮件消息的需要，因为消息可以被自动传递到用户的客户端设备。
-
公开(公告)号：US20140016761A1
公开(公告)日：2014-01-16
申请号：US13546235
申请日：2012-07-11
Applicant: BEN WERNER
Inventor： BEN WERNER
CPC classification number: G06T11/206 , G09G5/02 , G09G5/026 , G09G5/14 , H04M3/5175 , H04M2201/38
Abstract: A method of monitoring activity in a contact center may include receiving a plurality of customer interactions; storing a plurality of textual records; grouping the plurality of textual records into a plurality of groups, wherein each of the plurality of groups is associated with an attribute of the associated customer interaction; and causing to be displayed a graphical representation of the plurality of customer interactions comprising a plurality of geometric shapes, where each of the geometric shapes is associated with a corresponding one of the groups; and each of the geometric shapes comprises an area on the display device that is proportional to a size of the corresponding one of the groups relative to sizes of the remaining groups.
Abstract translation: 监视联络中心的活动的方法可包括接收多个客户交互; 存储多个文本记录; 将所述多个文本记录分组成多个组，其中所述多个组中的每个组与所述相关联的客户交互的属性相关联; 并且导致显示包括多个几何形状的所述多个顾客交互的图形表示，其中每个所述几何形状与所述组中的对应的一个相关联; 并且每个几何形状包括显示装置上的与相应组中的相应组的尺寸成比例的区域相对于其余组的尺寸。
-
公开(公告)号：US20140003593A1
公开(公告)日：2014-01-02
申请号：US13997660
申请日：2011-12-22
Applicant: Attila Vadasz
Inventor： Attila Vadasz
IPC: H04M3/436
CPC classification number: H04M3/436 , H04M1/2478 , H04M1/57 , H04M3/42042 , H04M3/42068 , H04M7/0033 , H04M11/085 , H04M2201/38
Abstract: A method of displaying telephone call data having the steps of receiving a network message containing a telephone id, retrieving a network address associated with the telephone id from a database, retrieving data from the network address, and causing the data to be displayed on a visual display.
Abstract translation: 一种显示电话呼叫数据的方法，具有以下步骤：接收包含电话号码的网络消息，从数据库检索与电话号码相关联的网络地址，从网络地址检索数据，以及使数据显示在视觉上 显示。
-
Patent Agency Ranking
公开(公告)号：US20130331074A1
公开(公告)日：2013-12-12
申请号：US13794188
申请日：2013-03-11
Applicant: LG ELECTRONICS INC.
Inventor： Yongsin KIM
IPC: H04M3/42
CPC classification number: H04M3/436 , H04M3/02 , H04M3/42034 , H04M3/42068 , H04M2201/38 , H04W4/16
Abstract: A portable device and a method for controlling the same are discussed, in which additional data of caller ID are displayed. The method includes receiving an incoming call; detecting a user's face on the portable device; displaying a list of items representing additional data on the incoming call when the user's face is detected, wherein the additional data are collected from a plurality of data sources corresponding to caller ID of the incoming call; detecting a user's gaze on a first item included in the list, wherein the first item representing a first part of the additional data; and displaying the first part of the additional data when the user's gaze is maintained on the first item over a first period of time.
Abstract translation: 讨论了便携式设备及其控制方法，其中显示主叫用户ID的附加数据。 该方法包括接收来电; 在便携式设备上检测用户的脸部; 当检测到用户的脸部时，显示表示来话呼叫的附加数据的项目的列表，其中，从对应于来话呼叫的呼叫者ID的多个数据源收集附加数据; 检测在所述列表中包括的第一项目上的用户注视，其中所述第一项目表示所述附加数据的第一部分; 以及当在第一时间段内将用户的注视保持在第一项上时，显示附加数据的第一部分。
-
公开(公告)号：US08600362B1
公开(公告)日：2013-12-03
申请号：US13794188
申请日：2013-03-11
Applicant: LG Electronics Inc.
Inventor： Yongsin Kim
CPC classification number: H04M3/436 , H04M3/02 , H04M3/42034 , H04M3/42068 , H04M2201/38 , H04W4/16
Abstract: A portable device and a method for controlling the same are discussed, in which additional data of caller ID are displayed. The method includes receiving an incoming call; detecting a user's face on the portable device; displaying a list of items representing additional data on the incoming call when the user's face is detected, wherein the additional data are collected from a plurality of data sources corresponding to caller ID of the incoming call; detecting a user's gaze on a first item included in the list, wherein the first item representing a first part of the additional data; and displaying the first part of the additional data when the user's gaze is maintained on the first item over a first period of time.
Abstract translation: 讨论了便携式设备及其控制方法，其中显示主叫用户ID的附加数据。 该方法包括接收来电; 在便携式设备上检测用户的脸部; 当检测到用户的脸部时，显示表示来话呼叫的附加数据的项目的列表，其中，从对应于来话呼叫的呼叫者ID的多个数据源收集附加数据; 检测在所述列表中包括的第一项目上的用户注视，其中所述第一项目表示所述附加数据的第一部分; 以及当在第一时间段内将用户的注视保持在第一项上时，显示附加数据的第一部分。
-
公开(公告)号：US08600035B2
公开(公告)日：2013-12-03
申请号：US12547370
申请日：2009-08-25
Applicant: Jon R. Jay , Jeremy A. Dashe , Brock A. Judkins , Donald L. Kaufman , Yung-Chun Lin , Raymond P. Sharpe, Jr. , Joseph D. Sullivan , Thomas J. Weiland , Tauseef Kidwai
Inventor： Jon R. Jay , Jeremy A. Dashe , Brock A. Judkins , Donald L. Kaufman , Yung-Chun Lin , Raymond P. Sharpe, Jr. , Joseph D. Sullivan , Thomas J. Weiland , Tauseef Kidwai
IPC: H04M3/00
CPC classification number: G06Q30/016 , G06Q10/063114 , H04M3/42365 , H04M3/51 , H04M2201/38 , H04M2203/2011
Abstract: A user of a personal computing device may identify an item of interest displayed in a user interface provided by a network-based service and would like to obtain more information. The user may submit one or more electronic contact requests to a contact service in communication with a contact distribution system in order to obtain more information. The contact distribution system determines accurate, real-time availability of service agents and enables communications between the customer and an agent to be established in accordance with user contact information provided by the user.
-
公开(公告)号：US08600018B2
公开(公告)日：2013-12-03
申请号：US13459397
申请日：2012-04-30
Applicant: Xiaofeng Gao , David Scott , Samuel N. Zellner
Inventor： Xiaofeng Gao , David Scott , Samuel N. Zellner
CPC classification number: G06F3/167 , G06F3/016 , G06F3/0482 , G06F3/16 , G06F2203/014 , H04M3/493 , H04M7/0027 , H04M7/128 , H04M2201/38 , H04M2201/42 , H04M2203/251 , H04M2203/253
Abstract: Interactions with a user are coordinated upon receiving, at a networked interactive system, audible communication from a user and interacting with the user in the audible communication in accordance with an audible format menu. Whether to provide the user with a visual format menu that at least partially matches the audible format menu is determined during the audible communication. The user is provided with the visual format menu concurrent with the audible communication upon determining, based on the interaction with the user in the audible communication, to provide the user with the visual format menu. Interactions with the user are in accordance with the visual format menu.
Abstract translation: 在联网的交互式系统中，根据听觉格式菜单，在接收到来自用户的可听见的通信并且与可听见的通信中的用户进行交互时，协调与用户的交互。 在可听通信期间确定是否向用户提供至少部分匹配可听格式菜单的视觉格式菜单。 在基于与可听见的通信中的用户的交互来确定用户提供视觉格式菜单时，向用户提供与可听见的通信并发的视觉格式菜单。 与用户的交互符合视觉格式菜单。
-
公开(公告)号：US08588405B2
公开(公告)日：2013-11-19
申请号：US12734744
申请日：2008-12-19
Applicant: Francois Olivier , Jean-François Rey
Inventor： Francois Olivier , Jean-François Rey
CPC classification number: H04M1/2477 , H04M1/2535 , H04M3/42093 , H04M3/42153 , H04M3/42365 , H04M2201/38 , H04M2203/053 , H04M2203/255 , H04M2250/58
Abstract: At least one example embodiment discloses terminals including at least one alterable function key and a display to display in proximity to the key an indication relating to the function of this key, which includes indicating to a communication server which types of indication the terminal is able to display in proximity to this key, sending, from the server to the terminal, information defining at least one KPML command that the server is capable of receiving and that it is capable of executing and information defining at least one indication associated with the command and which must be displayed on the terminal, in proximity to an adaptable function key depending on a telephone state of an active communication.
Abstract translation: 至少一个示例性实施例公开了包括至少一个可更改功能键和显示器的终端，该显示器在密钥附近显示与该键的功能相关的指示，其包括向通信服务器指示终端能够显示哪种类型的指示 显示在该密钥附近，从服务器向终端发送定义服务器能够接收并且能够执行的至少一个KPML命令的信息，以及定义与命令相关联的至少一个指示的信息以及定义与该命令相关联的至少一个指示的信息，以及哪个 必须根据主动通信的电话状态在终端上显示在适应功能键附近。
-
-
-
-
-
-
-
-
-
Search Results
1834
records
(took 0.029 seconds)
