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公开(公告)号：US09325809B1
公开(公告)日：2016-04-26
申请号：US13973922
申请日：2013-08-22
Applicant: Expect Labs, Inc.
Inventor： Brett Barros , Moninder Jheeta , George Samuel Kola , Timothy Tuttle
CPC classification number: H04L67/42 , G06F17/2765 , G10L15/26 , H04L65/1083 , H04M3/42221 , H04M3/563 , H04M2201/40 , H04M2203/305
Abstract: Conversation information is provided to a conversation participant. Audio data is received a client device associated with a conversation participant. The client device maintains a buffer of received audio data, for instance audio data received in a previous interval of time. A recall request is received by the client device for information associated with the buffered audio data. The buffered audio data is analyzed responsive to the recall request to identify the requested information. The identified information is then presented at the client device.
Abstract translation: 会话信息提供给对话参与者。 接收与会话参与者相关联的客户端设备的音频数据。 客户端设备维护接收的音频数据的缓冲器，例如在先前的时间间隔中接收的音频数据。 客户端设备接收到与缓冲音频数据相关联的信息的回调请求。 缓冲的音频数据被响应于召回请求被分析以识别所请求的信息。 然后将识别的信息呈现在客户端设备处。
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公开(公告)号：US20160110348A1
公开(公告)日：2016-04-21
申请号：US14878532
申请日：2015-10-08
Applicant: Alibek Issaev
Inventor： Alibek Issaev
CPC classification number: G06F17/289 , G10L13/00 , G10L15/26 , H04L51/04 , H04L51/063 , H04L67/10 , H04L67/2823 , H04L67/42 , H04M3/42382 , H04M2201/39 , H04M2201/40 , H04M2242/12
Abstract: A computer based system and method for translation and communication of messages includes sending a message in a source language using a transmission protocol from a first client device to a second client device. The source language message is transmitted using a transmission protocol to a translation server for translating the message from the source language to a destination language by either the first or second client device. The message, in its destination language form, is displayed and stored. The translation server is either on-line or off-line. Text-to-voice and voice-to-text converters are used for conversion of original text messages to voice, or of original voice to text, for transmission to the second client device.
Abstract translation: 用于消息的转换和通信的基于计算机的系统和方法包括使用从第一客户端设备到第二客户端设备的传输协议以源语言发送消息。 源语言消息使用传输协议传送到翻译服务器，用于通过第一或第二客户端设备将消息从源语言转换为目的地语言。 以目的地语言形式显示和存储该消息。 翻译服务器是在线还是离线。 文本到语音和语音到文本转换器用于将原始文本消息转换为语音，或将原始语音转换为文本，以传输到第二客户端设备。
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公开(公告)号：US09288316B2
公开(公告)日：2016-03-15
申请号：US12396603
申请日：2009-03-03
Applicant: Shai Berger , Jason P. Bigue , Michael Pultz
Inventor： Shai Berger , Jason P. Bigue , Michael Pultz
CPC classification number: H04M3/428 , H04M3/523 , H04M2201/40 , H04M2203/2077
Abstract: An independent calling system (ICS) used in a transaction between a waiting party and a queuing party includes the queuing party having a queuing calling system (QCS) with the ICS adapted to communicate with the QCS and determine a hold status of the transaction.
Abstract translation: 在等待方和排队方之间的交易中使用的独立呼叫系统（ICS）包括具有排队呼叫系统（QCS）的排队方，其中ICS适于与QCS通信并确定交易的保持状态。
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公开(公告)号：US09263047B2
公开(公告)日：2016-02-16
申请号：US14533228
申请日：2014-11-05
Applicant: AT&T Intellectual Property I, LP
Inventor： Hisao Chang , Bernard S. Renger
IPC: G09G5/377 , G10L15/26 , G10L17/00 , H04L12/58 , H04L12/18 , H04L29/08 , H04M3/493 , G06F3/0481 , G10L15/28
CPC classification number: H04L51/32 , G06F3/0481 , G09G5/377 , G10L15/22 , G10L15/26 , G10L15/28 , G10L17/00 , H04L12/1813 , H04L51/10 , H04L67/306 , H04M3/4936 , H04M2201/40 , H04M2201/60
Abstract: A system that incorporates teachings of the present disclosure may include, for example, a server including a controller to receive audio signals and content identification information from a media processor, generate text representing a voice message based on the audio signals, determine an identity of media content based on the content identification information, generate an enhanced message having text and additional content where the additional content is obtained by the controller based on the identity of the media content, and transmit the enhanced message to the media processor for presentation on the display device, where the enhanced message is accessible by one or more communication devices that are associated with a social network and remote from the media processor. Other embodiments are disclosed.
Abstract translation: 结合本公开的教导的系统可以包括例如包括控制器的服务器，所述控制器从媒体处理器接收音频信号和内容标识信息，基于音频信号生成表示语音消息的文本，确定媒体的身份 基于内容识别信息生成内容，生成具有文本和附加内容的增强消息，其中控制器基于媒体内容的身份获取附加内容，并将增强消息发送到媒体处理器以呈现在显示设备上 其中增强的消息可由与社交网络相关联且远离媒体处理器的一个或多个通信设备访问。 公开了其他实施例。
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公开(公告)号：US09258683B2
公开(公告)日：2016-02-09
申请号：US13951743
申请日：2013-07-26
Applicant: AT&T Intellectual Property I, L.P.
Inventor： Venson M. Shaw
CPC classification number: H04M3/53333 , H04M3/537 , H04M7/0024 , H04M2201/40 , H04M2203/252 , H04M2203/4536 , H04W4/02 , H04W4/14 , H04W4/16
Abstract: Delivery of a text message and/or voice mail message may include identifying a recipient of the message, receiving a notification indicative of one of the subscriber's availability, the subscriber's presence and the subscriber's location, recording the message, selectively converting a voice mail message to a text message based on the notification, and delivering either the text message or the voice mail message to a device of the recipient based on the notification. The text message and/or voice mail message may be delivered via a map, wherein selection of a location on the map may retrieve the text message and/or voice mail message.
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Patent Agency Ranking
公开(公告)号：US20160036968A1
公开(公告)日：2016-02-04
申请号：US14517917
申请日：2014-10-19
Applicant: Wuxi Vimicro Corporation
Inventor： David Yang , Jian Chen , Feng Zhu , Yuhong Feng
CPC classification number: H04M1/6066 , G10L15/02 , G10L15/22 , G10L17/22 , G10L25/51 , G10L2015/223 , H04M1/271 , H04M1/578 , H04M1/7253 , H04M3/42051 , H04M2201/40 , H04M2242/12 , H04M2250/02 , H04W4/16 , H04W4/80 , H04W8/183
Abstract: Techniques for a personalized Bluetooth headset and a voice interaction control method thereof are described. According to one aspect of the present invention, the Bluetooth headset is configured to create and maintain a voice-based table. Each item in the table includes a phone number paired with a set of audio data (e.g., a voice or a predefined audio), where the audio data is created by a user. When a paired mobile device receives a call, the table is searched per the caller number. A corresponding audio is played back first when an item is located in the table. As such a user of the Bluetooth headset knows who is calling and determines whether the call shall be answered or not.
Abstract translation: 描述了个性化蓝牙耳机的技术及其语音交互控制方法。 根据本发明的一个方面，蓝牙耳机被配置为创建和维护基于语音的表。 表中的每个项目包括与一组音频数据（例如，语音或预定音频）配对的电话号码，其中音频数据由用户创建。 当配对的移动设备接收到呼叫时，将根据呼叫者号码搜索该表。 当项目位于表格中时，首先播放相应的音频。 因为这样的蓝牙耳机的用户知道谁正在呼叫并且确定呼叫是否应答。
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公开(公告)号：US20160028891A1
公开(公告)日：2016-01-28
申请号：US14340526
申请日：2014-07-24
Inventor： Vincent Pirat , Frederic Thomas , Boris Nicolas , Herbert W.A. Ristock , Philippe Rais
IPC: H04M3/51
CPC classification number: H04L65/1069 , H04L65/403 , H04M3/5141 , H04M3/5166 , H04M3/5183 , H04M3/5191 , H04M2201/40 , H04M2203/252 , H04M2203/253
Abstract: A system includes: a computerized appliance having a processor; and software executing on the computerized appliance from a non-transitory physical medium, the software providing: establishment of a communication session over a network between two or more end communications appliances; detection and recording of at least media channel capabilities on individual end communications appliances connected in the session; service of media channel toggle options to end communications appliances; detection of media channel toggle option selections made by users operating the end communications appliances; and implementation of the media channel toggle option or options selected for individual communications sessions.
Abstract translation: 一种系统包括：具有处理器的计算机化设备; 以及从非暂时物理介质在所述计算机化设备上执行的软件，所述软件提供：通过网络在两个或多个终端通信设备之间建立通信会话; 在会话中连接的各个终端通信设备上至少检测和记录媒体信道能力; 媒体渠道切换选项服务终端通讯设备; 检测用户操作终端通信设备进行的媒体频道切换选项选择; 以及为各个通信会话选择的媒体频道切换选项或选项的实现。
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公开(公告)号：US09240013B2
公开(公告)日：2016-01-19
申请号：US14733765
申请日：2015-06-08
Applicant: III HOLDINGS 1, LLC
Inventor： Chin H. Khor , Marcel Leyva , Vernon Marshall
CPC classification number: H04M3/5175 , G06Q30/016 , G06Q30/02 , G10L17/00 , G10L17/02 , G10L17/26 , G10L25/48 , G10L25/63 , H04M3/2281 , H04M3/51 , H04M2201/18 , H04M2201/40 , H04M2201/41 , H04M2203/301 , H04M2203/401
Abstract: One-to-many comparisons of callers' words and/or voice prints with known words and/or voice prints to identify any substantial matches between them. When a customer communicates with a particular entity, such as a customer service center, the system makes a recording of the real-time call including both the customer's and agent's voices. The system segments the recording to extract different words, such as words of anger. The system may also segment at least a portion of the customer's voice to create a tone profile, and it formats the segmented words and tone profiles for network transmission to a server. The server compares the customer's words and/or tone profiles with multiple known words and/or tone profiles stored on a database to determine any substantial matches. The identification of any matches may be used for a variety of purposes, such as providing representative feedback or customer follow-up.
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公开(公告)号：US20150341497A1
公开(公告)日：2015-11-26
申请号：US14285277
申请日：2014-05-22
Applicant: Tom Gray
Inventor： Tom Gray
CPC classification number: H04M3/5335 , G06F17/2785 , G10L15/265 , H04M1/642 , H04M3/2218 , H04M3/533 , H04M2201/40 , H04M2203/552 , H04M2203/558
Abstract: The present disclosure relates to voicemail categorization and access. An apparatus, for example a PBX, is provided for categorizing voicemails. The apparatus is configured to store voicemail messages and to determine and store metadata associated with the voicemail messages. The apparatus allows searches of the stored voicemail messages to be performed using the associated metadata. A user interface may reside on a user device or be provided by the apparatus. The interface allows other user to search for voicemails using the metadata associated with them and subsequently displays information about the voicemails which match the search criteria.
Abstract translation: 本公开涉及语音邮件分类和访问。 提供了一种装置，例如PBX，用于对语音邮件进行分类。 该设备被配置为存储语音邮件消息并且确定和存储与语音邮件消息相关联的元数据。 该装置允许使用相关联的元数据来搜索所存储的语音邮件消息。 用户界面可以驻留在用户设备上或由设备提供。 该界面允许其他用户使用与它们相关联的元数据来搜索语音邮件，并且随后显示关于符合搜索条件的语音邮件的信息。
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公开(公告)号：US20150340037A1
公开(公告)日：2015-11-26
申请号：US14721352
申请日：2015-05-26
Applicant: SAMSUNG ELECTRONICS CO., LTD.
Inventor： Hong-chul KIM , Seon-ae KIM , Hyun-jae SHIN
CPC classification number: H04M1/7255 , G10L15/26 , H04L51/046 , H04L51/066 , H04L51/36 , H04M1/651 , H04M1/72552 , H04M3/42382 , H04M3/42391 , H04M3/533 , H04M7/0042 , H04M2201/40 , H04M2201/60 , H04M2207/18 , H04M2250/60 , H04W4/12 , H04W4/14 , H04W4/18 , H04W88/02
Abstract: Provided are a system and method of providing a voice-message call service. A mobile device that performs a call with an external mobile device comprises a control unit configured to obtain text, the text converted from voice data that is exchanged between the mobile device and the external mobile device, during the call between the mobile device and the external mobile device, and obtain input text input to the mobile device and provided text that is received from the external mobile device; and a display unit configured to arrange the text, the input text, and the provided text and display the arranged text, input text, and provided text on a screen of the device, during the call between the mobile device and the external mobile device.
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