SEMIAUTOMATED RELAY METHOD AND APPARATUS
    11.
    发明申请

    公开(公告)号:US20200153958A1

    公开(公告)日:2020-05-14

    申请号:US16740582

    申请日:2020-01-13

    Applicant: Ultratec, Inc.

    Abstract: A method to transcribe communications includes the steps of obtaining a voice signal originating at a first device configured for verbal communication with a second device and providing the voice signal to an automated speech recognition system configured to transcribe the signal. Before determining a final transcription, the method obtains a first hypothesis transcription including one or more first words determined to be a transcription of at least a first portion of the voice signal and a second hypothesis transcription including a plurality of second words determined to be a transcription of at least a second portion of the voice signal that includes the first portion of the voice signal, determines one or more consistent words included in both hypothesis transcriptions, and in response, transmits the consistent words to the second device for presentation before the final transcription of the voice signal is provided to the second device.

    SEMIAUTOMATED RELAY METHOD AND APPARATUS
    12.
    发明申请

    公开(公告)号:US20190312973A1

    公开(公告)日:2019-10-10

    申请号:US16422662

    申请日:2019-05-24

    Applicant: Ultratec, Inc.

    Abstract: A captioning method for presenting captions to an assisted user (AU) during communication with a hearing user (HU) where the assisted user uses a captioned device and the hearing user uses a hearing user's device to facilitate the communication, the captioned device including a display screen and a speaker for presenting captions and broadcasting the hearing user's voice signals, respectively, the method comprising the steps of during an ongoing call between the AU and the HU, using an automated speech recognition (ASR) engine to generate initial ASR captions associated with the HU's voice signal, assessing at least one caption quality factor associated with prior initial ASR captions generated during the ongoing call, delaying broadcast of HU voice signal to the AU and based on the at least one caption quality factor, adjusting a duration of the HU voice signal broadcast delay.

    SEMIAUTOMATED RELAY METHOD AND APPARATUS

    公开(公告)号:US20250118305A1

    公开(公告)日:2025-04-10

    申请号:US18981828

    申请日:2024-12-16

    Applicant: Ultratec, Inc.

    Abstract: A method to transcribe communications includes the steps of obtaining a plurality of hypothesis transcriptions of a voice signal generated by a speech recognition system, determining consistent words that are included in at least first and second of the plurality of hypothesis transcriptions, in response to determining the consistent words, providing the consistent words to a device for presentation of the consistent words to an assisted user, and presenting the consistent words via a display screen on the device, wherein a rate of the presentation of the words on the display screen is variable.

    SEMIAUTOMATED RELAY METHOD AND APPARATUS

    公开(公告)号:US20250069601A1

    公开(公告)日:2025-02-27

    申请号:US18943527

    申请日:2024-11-11

    Applicant: Ultratec, Inc.

    Abstract: A method to transcribe communications includes the steps of obtaining a plurality of hypothesis transcriptions of a voice signal generated by a speech recognition system, determining consistent words that are included in at least first and second of the plurality of hypothesis transcriptions, in response to determining the consistent words, providing the consistent words to a device for presentation of the consistent words to an assisted user, and presenting the consistent words via a display screen on the device, wherein a rate of the presentation of the words on the display screen is variable.

    CAPTION MODIFICATION AND AUGMENTATION SYSTEMS AND METHODS FOR USE BY HEARING ASSISTED USERS

    公开(公告)号:US20240308252A1

    公开(公告)日:2024-09-19

    申请号:US18668439

    申请日:2024-05-20

    Applicant: Ultratec, Inc.

    CPC classification number: B41J11/663

    Abstract: A system and method for facilitating communication between an assisted user (AU) and a hearing user (HU) includes receiving an HU voice signal as the AU and HU participate in a call using AU and HU communication devices, transcribing HU voice signal segments into verbatim caption segments, processing each verbatim caption segment to identify an intended communication (IC) intended by the HU upon uttering an associated one of the HU voice signal segments, for at least a portion of the HU voice signal segments (i) using an associated IC to generate an enhanced caption different than the associated verbatim caption, (ii) for each of a first subset of the HU voice signal segments, presenting the verbatim captions via the AU communication device display for consumption, and (iii) for each of a second subset of the HU voice signal segments, presenting enhanced captions via the AU communication device display for consumption.

    SEMIAUTOMATED RELAY METHOD AND APPARATUS
    16.
    发明公开

    公开(公告)号:US20230274744A1

    公开(公告)日:2023-08-31

    申请号:US18144644

    申请日:2023-05-08

    Applicant: Ultratec, Inc.

    CPC classification number: G10L15/26 H04M1/2475 G10L15/01 H04M3/42391

    Abstract: A method to transcribe communications includes the steps of obtaining a plurality of hypothesis transcriptions of a voice signal generated by a speech recognition system, determining consistent words that are included in at least first and second of the plurality of hypothesis transcriptions, in response to determining the consistent words, providing the consistent words to a device for presentation of the consistent words to an assisted user, and presenting the consistent words via a display screen on the device, wherein a rate of the presentation of the words on the display screen is variable.

    SEMIAUTOMATED RELAY METHOD AND APPARATUS

    公开(公告)号:US20230005484A1

    公开(公告)日:2023-01-05

    申请号:US17847809

    申请日:2022-06-23

    Applicant: Ultratec, Inc.

    Abstract: A relay for captioning a hearing user's (HU's) voice signal during a phone call between an HU and a hearing assisted user (AU), the HU using an HU device and the AU using an AU device where the HU voice signal is transmitted from the HU device to the AU device, the relay comprising a display screen, a processor linked to the display and programmed to perform the steps of receiving the HU voice signal from the AU device, transmitting the HU voice signal to a remote automatic speech recognition (ASR) server running ASR software that converts the HU voice signal to ASR generated text, the remote ASR server located at a remote location from the relay, receiving the ASR generated text from the ASR server, present the ASR generated text for viewing by a call assistant (CA) via the display and transmitting the ASR generated text to the AU device.

    Caption modification and augmentation systems and methods for use by hearing assisted user

    公开(公告)号:US11539900B2

    公开(公告)日:2022-12-27

    申请号:US17180702

    申请日:2021-02-19

    Applicant: Ultratec, Inc.

    Abstract: A system and method for facilitating communication between an assisted user (AU) and a hearing user (HU) includes receiving an HU voice signal as the AU and HU participate in a call using AU and HU communication devices, transcribing HU voice signal segments into verbatim caption segments, processing each verbatim caption segment to identify an intended communication (IC) intended by the HU upon uttering an associated one of the HU voice signal segments, for at least a portion of the HU voice signal segments (i) using an associated IC to generate an enhanced caption different than the associated verbatim caption, (ii) for each of a first subset of the HU voice signal segments, presenting the verbatim captions via the AU communication device display for consumption, and (iii) for each of a second subset of the HU voice signal segments, presenting enhanced captions via the AU communication device display for consumption.

    SEMIAUTOMATED RELAY METHOD AND APPARATUS

    公开(公告)号:US20220014623A1

    公开(公告)日:2022-01-13

    申请号:US17486375

    申请日:2021-09-27

    Applicant: Ultratec, Inc.

    Abstract: A captioning relay for captioning hearing user (HU) voice signals comprising a plurality of separate captioning resources and a captioning administrator module that receives HU voice signal segments corresponding to a plurality of separate ongoing calls between HUs and AUs and provides the voice signal segments in a first in, first out order to the captioning resources, the administrator module providing each voice signal segment from each call to any one of the captioning resources to be captioned without regard to which captioning resource captioned prior voice signal segments generated during the call and, the administrator module further receiving caption segments back from the captioning resources and providing those captioning segments to AU devices associated with the calls that generated corresponding HU voice signal segments, and wherein the number of captioning resources is less than the number of ongoing calls.

    SEMIAUTOMATED RELAY METHOD AND APPARATUS

    公开(公告)号:US20210058510A1

    公开(公告)日:2021-02-25

    申请号:US17092907

    申请日:2020-11-09

    Applicant: Ultratec, Inc.

    Abstract: A method to transcribe communications during a voice communication session between first and second devices includes obtaining an audio message originating at the first device. Upon initiating a captioning session, the message is provided to an automated speech recognition system to generate a first caption set for at least some of the message without any captioning assistance from a call assistant. The first caption set is made available to the second device for presentation on a display screen. In response to obtaining a first indication via the second device to change the captioning process, the audio message is provided to a second speech recognition system to generate a second caption set based on at least some of the message, where a call assistant performs error corrections to generate the second caption set. The second caption set then is made available to the second device for presentation on the display screen.

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