Abstract:
An apparatus in one embodiment is operable to receive, from a remote control device associated with a video display device, biometric input of a user. Responsive to a match of the biometric input with stored biometric data of the user, the user is authenticated. The remote control device and/or the video display device are then configured based on user settings associated with the stored biometric data of the user. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure.
Abstract:
A seat belt for dogs and cats is configured to couple to both a buckle and a prong of a vehicle seat belt system. In one embodiment, a detachable seat belt kit comprises a restraint strap having a coupling member and a harness having a securing member which is configured to couple to the coupling member. The harness includes a first connector and a second connector adapted to releasably couple to a first prong and a first buckle of a shoulder/lap belt combination seat belt system respectively. The harness further includes a first harness portion between a first harness end and a second harness end. The first harness portion includes a first intermediate point at which the securing member is affixed. The restraint strap includes a second intermediate point where the coupling member is affixed.
Abstract:
A customizable audio earpiece includes an ear bud body with an ear bud size of which is adjustable along with some control over its orientation. The ear bud body comprises a ball point with teeth that couples to a mating cavity with teethed groves to movably lock or snap with each other on an ear bud stick. The flexibility of one or more petal shaped fingers provides an adequate level of stiffness for the ear bud when resting therein. The teeth on the ends of these petal shaped fingers releasably couple to teeth on a speaker body. In this way, users have varying size of ears with different size of ear canal cavities and conchal bowls can comfortably use the customizable audio earpiece.
Abstract:
In an example embodiment, a system that appropriately routes calls to an agent at a contact center based on the agent's voice and/or hearing characteristics. The agent is selected by matching speech and hearing characteristics of a caller with the speech and hearing characteristics of an agent. In order to find the best match for the caller, the contact center determines if the caller is hearing impaired, and if so determines a suitable frequency range for the caller. If a match cannot be found, the agent's and/or caller's voice may be shifted in real time and adjusted to a frequency range that is best suited for the caller.
Abstract:
A turbomachine includes a housing having an outer surface and an inner surface that defines an interior portion. The housing includes a fluid plenum. A rotating member is arranged within the housing. The rotating member includes at least one bucket having a base portion and a tip portion. A stationary member is mounted to the inner surface of the housing adjacent the tip portion of the at least one bucket. At least one fluid passage passes through at least a portion of the stationary member. The at least one fluid passage includes a fluid inlet fluidly coupled to the fluid plenum and a fluid outlet exposed to the interior portion. The fluid outlet being configured and disposed to direct a flow of fluid toward the tip portion of the at least one bucket.
Abstract:
A connection ring assembly and connection ring support system for a dynamoelectric machine is provided. The connection ring assembly includes a plurality of connection rings, and a clamp element disposed around a portion of the connection rings. The clamp element provides axial and tangential support to the plurality of connection rings. The connection ring support system includes one or more primary spring bars connected to the connection ring assembly. The primary spring bars permit radial and tangential movement of the connection ring assembly. One or more secondary spring bars are connected to the primary spring bars, and permit axial movement of the connection ring assembly.
Abstract:
A method and system of prioritizing calls based on audio stream analysis includes receiving a plurality of calls, wherein each call comprises an audio stream. The audio stream associated with one of the calls is analyzed for pre-determined audio characteristics. The call is processed based on the audio characteristics of the call. A system for prioritizing calls includes a multipoint control unit for receiving calls. An audio stream capture system captures an audio stream from the calls. The audio stream is analyzed by the capture system according to one or more selected criteria and an urgency priority ranking is determined for each call. The calls are ranked in a queue database according to urgency priority. A controller manages the audio stream capture system, the audio analyzer and queue database computer system.
Abstract:
A hand-held, portable electronic device is provided with a retainer port for removably coupling an attachable wireless audiophone thereto. By removably coupling the attachable wireless audiophone, the retainer port may detachably retain the attachable wireless audiophone on the hand-held, portable electronic device. The hand-held, portable electronic device may include a first transceiver adapted to communicate with a second transceiver of the attachable wireless audiophone over a wireless communication link. As one example, a cell phone may removably receive a portion of a wireless headset in a retainer port on the cell phone housing for holding and/or in situ charging the wireless headset, such as Bluetooth wireless headset. Both the cell phone and the wireless headset may include a battery, respectively. A shared or common charger may charge the battery of the cell phone and the battery of the wireless headset in situ.
Abstract:
In one embodiment, a method determines an indication of a mood for a caller during a service call. The mood may be determined using a facial analysis of the caller's facial expressions. The mood may indicate an emotion of the user, such as the user is angry, happy, etc. The mood may be determined based on a facial expression analysis of the caller during a portion of the service call. The service call may be a call between the caller and a service center, which may provide customer support to a caller for a product, service, etc. One example of a service center may be video contact service center that enables video calls with a caller. An action is then determined based on analysis of the mood invoked during a portion of the call. Once the action is determined, the action may be performed.
Abstract:
In one embodiment, techniques for manipulating a voice message using a telephone user interface are provided. The telephone user interface receives a mark begin segment command from a telephonic device through a voice modality. The mark begin segment command indicates a beginning point for a voice message segment in the voice message. The telephone user interface then receives a mark end segment command from the telephonic device through the voice modality. The mark segment command indicates an ending point for the voice message segment in the voice message. An action command from the telephonic device is received and an action based on the action command for the voice message segment is performed. The voice message segment is a portion of the voice message determined based on the indicated beginning point of the voice message segment and the indicated ending point of the voice message segment in the voice message.