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公开(公告)号：US09911407B2
公开(公告)日：2018-03-06
申请号：US14596628
申请日：2015-01-14
Applicant: INTERACTIVE INTELLIGENCE GROUP, INC.
Inventor： Yingyi Tan , Aravind Ganapathiraju , Felix Immanuel Wyss
CPC classification number: G10L13/08
Abstract: A system and method are presented for the synthesis of speech from provided text. Particularly, the generation of parameters within the system is performed as a continuous approximation in order to mimic the natural flow of speech as opposed to a step-wise approximation of the feature stream. Provided text may be partitioned and parameters generated using a speech model. The generated parameters from the speech model may then be used in a post-processing step to obtain a new set of parameters for application in speech synthesis.
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公开(公告)号：US09767792B2
公开(公告)日：2017-09-19
申请号：US15291353
申请日：2016-10-12
Applicant: Interactive Intelligence Group, Inc.
Inventor： Zhenhao Ge , Vivek Tyagi , Aravind Ganapathiraju , Ananth Nagaraja Iyer , Scott Allen Randal , Felix Immanuel Wyss
CPC classification number: G10L15/063 , G06F17/2735 , G06F17/28 , G09B19/04 , G09B19/06 , G10L15/14 , G10L15/187 , G10L2015/081
Abstract: A system and method for learning alternate pronunciations for speech recognition is disclosed. Alternative name pronunciations may be covered, through pronunciation learning, that have not been previously covered in a general pronunciation dictionary. In an embodiment, the detection of phone-level and syllable-level mispronunciations in words and sentences may be based on acoustic models trained by Hidden Markov Models. Mispronunciations may be detected by comparing the likelihood of the potential state of the targeting pronunciation unit with a pre-determined threshold through a series of tests. It is also within the scope of an embodiment to detect accents.
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公开(公告)号：US10733974B2
公开(公告)日：2020-08-04
申请号：US15874612
申请日：2018-01-18
Applicant: INTERACTIVE INTELLIGENCE GROUP, INC.
Inventor： Yingyi Tan , Aravind Ganapathiraju , Felix Immanuel Wyss
Abstract: A system and method are presented for the synthesis of speech from provided text. Particularly, the generation of parameters within the system is performed as a continuous approximation in order to mimic the natural flow of speech as opposed to a step-wise approximation of the feature stream. Provided text may be partitioned and parameters generated using a speech model. The generated parameters from the speech model may then be used in a post-processing step to obtain a new set of parameters for application in speech synthesis.
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Patent Agency Ranking
公开(公告)号：US10069700B2
公开(公告)日：2018-09-04
申请号：US14674437
申请日：2015-03-31
Applicant: Interactive Intelligence Group, Inc.
Inventor： Richard M. Neidermyer , Kevin Elliott King , Felix Immanuel Wyss
Abstract: A system and method are presented for on premise and offline survivability of an interactive voice response system in a cloud telephony system. Voice interaction control may be divided from the media resources. Survivability is invoked when the communication technology between the Cloud and the voice interaction's resource provider is degraded or disrupted. The system is capable of recovering after a disruption event such that a seamless transition between failure and non-failure states is provided for a limited impact to a user's experience. When communication paths or Cloud control is reestablished, the user resumes normal processing and full functionality as if the failure had not occurred.
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公开(公告)号：US20180198919A1
公开(公告)日：2018-07-12
申请号：US15917425
申请日：2018-03-09
Applicant: Interactive Intelligence Group, Inc.
Inventor： Kevin O'Connor , Felix Immanuel Wyss
CPC classification number: H04M3/568 , H04L65/403 , H04L65/605 , H04M7/006 , H04M7/0072 , H04W4/00
Abstract: A system and method are presented for the encoding of participants in a conference setting. In an embodiment, audio from conference participants in a voice-over-IP setting may be received and processed by the system. In an embodiment, audio may be received in a compressed form and de-compressed for processing. For each participant, return audio is generated, compressed (if applicable) and transmitted to the participant. The system may recognize when participants are using the same audio encoding format and are thus receiving audio that may be similar or identical. The audio may only be encoded once instead of for each participant. Thus, redundant encodings are recognized and eliminated resulting in less CPU usage.
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公开(公告)号：US20180151182A1
公开(公告)日：2018-05-31
申请号：US15363884
申请日：2016-11-29
Applicant: Interactive Intelligence Group, Inc.
Inventor： Felix Immanuel Wyss , Nicholas M. Luthy
IPC: G10L17/24 , G06F3/0481 , G10L17/02 , G10L17/06 , G06F21/32
CPC classification number: G10L17/24 , G06F3/0481 , G06F3/167 , G06F21/32 , G10L17/02 , G10L17/06 , G10L17/10
Abstract: A system and method are presented for multi-factor authentication using voice biometric verification. When a user requests access to a system or application, voice identification may be triggered. An auditory connection is initiated with the user where the user may be prompted to speak the current value of their multi-factor authentication token. The captured voice of the user speaking is concurrently fed into an automatic speech recognition engine and a voice biometric verification engine. The automatic speech recognition system recognizes the digit sequence to verify that the user is in possession of the token and the voice biometric engine verifies that the speaker is the person claiming to be the user requesting access. The user is then granted access to the system or application once they have been verified.
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27.发明申请SYSTEM AND METHOD FOR RECORDING AND MONITORING COMMUNICATIONS USING A MEDIA SERVER 审中-公开使用媒体服务器记录和监控通信的系统和方法公开(公告)号：US20160330263A1
公开(公告)日：2016-11-10
申请号：US15215069
申请日：2016-07-20
Applicant: Interactive Intelligence Group, Inc.
Inventor： Felix Immanuel Wyss , Michael D. Snyder , Kevin O'Connor
CPC classification number: H04L65/605 , H04L43/12 , H04L63/00 , H04L63/1425 , H04L63/30 , H04L65/1006 , H04L65/104 , H04L67/42 , H04M3/2281 , H04M3/42221 , H04M3/51
Abstract: A communication system including a media server through which communication packets are exchanged for recording and monitoring purposes is disclosed. A tap is associated with each communication endpoint allowing for cradle to grave recording of communications despite their subsequent routing or branching. An incoming communication is routed to a first tap and upon selection of a receiving party; the first tap is routed to a second tap which forwards communication packets on to the receiving party. The taps may be used to forward communication packets to any number of other taps or destinations, such as a recording device, monitoring user, or other user in the form of a conference.
Abstract translation: 公开了一种包括媒体服务器的通信系统，通过该媒体服务器交换通信分组用于记录和监视目的。 每个通信端点都有一个水龙头，允许摇篮到严重记录通信，尽管它们随后进行路由或分支。 输入通信被路由到第一次点击并且在选择接收方时; 第一抽头被路由到第二抽头，其将通信分组转发到接收方。 抽头可用于将通信分组转发到任何数量的其它分接头或目的地，诸如记录设备，监视用户或会议形式的其他用户。
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公开(公告)号：US20160182289A1
公开(公告)日：2016-06-23
申请号：US14975458
申请日：2015-12-18
Applicant: Interactive Intelligence Group, Inc.
Inventor： Brian Kamrowski , Felix Immanuel Wyss
CPC classification number: H04L63/10 , H04L63/0876 , H04L67/10 , H04L67/141 , H04L67/34 , H04L67/42
Abstract: A provisioning mechanism that may be used when a device is distributed to a third party over an untrusted distribution channel. The provisioning mechanism allows a server to recognize and trust the remote device. For example, a device may need to be paired to web services hosted in the cloud. The device, which has been delivered to a customer, may be on-premises, such as at a customer site or a data center. In order to avoid use by an unauthorized party, the device may have been shipped in an un-provisioned state. As a result, the customer will have to sync (or pair) the device to the cloud products hosted in the cloud in order to have full functionality. In an embodiment, the process for device pairing may only need to be completed once, upon initial start-up of the device.
Abstract translation: 当设备通过不受信任的分发渠道分发给第三方时可以使用的供应机制。 配置机制允许服务器识别和信任远程设备。 例如，设备可能需要与云中托管的Web服务配对。 已经交付给客户的设备可以是内部的，例如在客户站点或数据中心。 为了避免未授权方使用，该设备可能已经以未供应状态运送。 因此，客户必须将设备同步（或配对）云中托管的云产品，才能拥有完整的功能。 在一个实施例中，设备配对的过程可能只需要在设备初始启动时完成一次。
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