公开(公告)号：US08194827B2

公开(公告)日：2012-06-05

申请号：US12111301

申请日：2008-04-29

Applicant: Peeyush Jaiswal ,  Naveen Narayan

Inventor： Peeyush Jaiswal ,  Naveen Narayan

IPC: H04M1/64

CPC classification number: H04M3/385 ,  H04M3/382 ,  H04M2201/16 ,  H04M2201/40

Abstract: A security method and system. The method includes receiving by a computing system, a telephone call from a user. The computing system comprises an existing password/passphrase and a pre-recorded voice sample associated with the user. The computing system prompts the user to enter a password/passphrase using speech. The computing system receives speech data comprising a first password/passphrase from the user. The computing system converts the speech data to text data. The computing system first compares the text data to the first password/passphrase and determines a match. The computing system compares the speech data to the pre-recorded voice sample to determine a result indicating whether a frequency spectrum associated with the speech data matches a frequency spectrum associated with the pre-recorded voice sample. The computing system transmits the result to the user.

Abstract translation: 一种安全方法和系统。 该方法包括由计算系统接收来自用户的电话呼叫。 计算系统包括与用户相关联的现有密码/密码短语和预先记录的语音样本。 计算系统提示用户使用语音输入密码/密码。 计算系统从用户接收包括第一密码/密码的语音数据。 计算系统将语音数据转换为文本数据。 计算系统首先将文本数据与第一个密码/密码短语进行比较，并确定匹配。 计算系统将语音数据与预先录制的语音样本进行比较，以确定指示与语音数据相关联的频谱是否与预先录制的语音样本相关联的频谱匹配的结果。 计算系统将结果发送给用户。

公开(公告)号：US20100278322A1

公开(公告)日：2010-11-04

申请号：US12432773

申请日：2009-04-30

Applicant: Anton W. Krantz ,  Amey Parandekar ,  Vadim Eydelman ,  Sankaran Narayanan ,  Namendra Kumar ,  Sachin Sheth

Inventor： Anton W. Krantz ,  Amey Parandekar ,  Vadim Eydelman ,  Sankaran Narayanan ,  Namendra Kumar ,  Sachin Sheth

IPC: H04M11/00

CPC classification number: H04M3/382 ,  H04L63/0823 ,  H04L63/083 ,  H04L63/20 ,  H04M3/42272 ,  H04M2201/16

Abstract: Architecture for a communications system enabling a user to provision a telephone at a new location without network administrative pre-configuring. An input component (e.g., keypad) receives a numeric extension and PIN. The extension is a telephone extension of the user and the PIN can be administratively assigned. A location component provides location information of an enterprise communications server to the telephone based on the extension. The telephone uses the location information to send messages to the enterprise communications server. A registration component registers the telephone with the enterprise communications server based on the numeric extension. A telephony address is returned to the telephone. An authentication component authenticates the telephone based on the PIN. Upon authentication, the extension is assigned to the telephone, and telephone communications can be sent and received from that location.

Abstract translation: 用于通信系统的架构，使用户能够在没有网络管理预配置的情况下在新位置配置电话。 输入组件（例如小键盘）接收数字分机和PIN码。 该分机是用户的电话分机，PIN可以被管理地分配。 位置组件基于该扩展向电话提供企业通信服务器的位置信息。 电话使用位置信息将消息发送到企业通信服务器。 注册组件根据数字分机将电话注册到企业通信服务器。 电话地址返回给电话。 验证组件根据PIN验证电话。 在认证时，将分机分配给电话，并且可以从该位置发送和接收电话通信。

公开(公告)号：US20100183136A1

公开(公告)日：2010-07-22

申请号：US12356291

申请日：2009-01-20

Applicant: Srivatsa Srinivasan ,  Sundaram Anantharaman ,  Gene Y. Zhang

Inventor： Srivatsa Srinivasan ,  Sundaram Anantharaman ,  Gene Y. Zhang

IPC: H04M3/42

CPC classification number: H04M3/42229 ,  H04M3/4285 ,  H04M2201/16 ,  H04M2201/50 ,  H04M2203/2066

Abstract: Subscribers of an enhanced communication system are enabled to indicate invocation or clearing of media specific features such as music-on-hold or video-on-hold. The invocation or clearing is transmitted to participating end points as a Session Initiation Protocol (SIP) re-INVITE message with Session Description Protocol (SDP) attribute descriptions identifying the feature, applicable media channels and whether the message is for invocation or clearing of the feature.

Abstract translation: 增强通信系统的订户能够指示媒体特定功能的调用或清除，例如保持音乐或视频保持。 调用或清除作为会话发起协议（SIP）再INVITE消息被发送到参与端点，会话描述协议（SDP）属性描述标识特征，可应用的媒体信道以及该消息是否用于调用或清除特征 。

公开(公告)号：US20090323906A1

公开(公告)日：2009-12-31

申请号：US12111301

申请日：2008-04-29

Applicant: Peeyush Jaiswal ,  Naveen Narayan

Inventor： Peeyush Jaiswal ,  Naveen Narayan

IPC: H04M1/64 ,  G06F17/30

CPC classification number: H04M3/385 ,  H04M3/382 ,  H04M2201/16 ,  H04M2201/40

Abstract: A security method and system. The method includes receiving by a computing system, a telephone call from a user. The computing system comprises an existing password/passphrase and a pre-recorded voice sample associated with the user. The computing system prompts the user to enter a password/passphrase using speech. The computing system receives speech data comprising a first password/passphrase from the user. The computing system converts the speech data to text data. The computing system first compares the text data to the first password/passphrase and determines a match. The computing system compares the speech data to the pre-recorded voice sample to determine a result indicating whether a frequency spectrum associated with the speech data matches a frequency spectrum associated with the pre-recorded voice sample. The computing system transmits the result to the user.

Abstract translation: 一种安全方法和系统。 该方法包括由计算系统接收来自用户的电话呼叫。 计算系统包括与用户相关联的现有密码/密码短语和预先记录的语音样本。 计算系统提示用户使用语音输入密码/密码。 计算系统从用户接收包括第一密码/密码的语音数据。 计算系统将语音数据转换为文本数据。 计算系统首先将文本数据与第一个密码/密码短语进行比较，并确定匹配。 计算系统将语音数据与预先录制的语音样本进行比较，以确定指示与语音数据相关联的频谱是否与预先录制的语音样本相关联的频谱匹配的结果。 计算系统将结果发送给用户。

公开(公告)号：US20090271469A1

公开(公告)日：2009-10-29

申请号：US12150418

申请日：2008-04-28

Applicant: David S. Benco ,  Michael J. Hawley ,  Anne Y. Lee

Inventor： David S. Benco ,  Michael J. Hawley ,  Anne Y. Lee

IPC: G06F15/16

CPC classification number: H04L65/1076 ,  H04L65/1016 ,  H04L67/24 ,  H04M3/42059 ,  H04M3/42221 ,  H04M3/42348 ,  H04M2201/16 ,  H04M2201/50 ,  H04M2242/04 ,  H04N21/25841 ,  H04N21/2743 ,  H04N21/41407 ,  H04N21/643 ,  H04N21/814 ,  H04N21/8146 ,  H04W4/90 ,  H04W76/50

Abstract: A system comprising a first network element, a second network element and a communication device. The first network element is communicatively coupled to the second network element and the communication device. The communication device sends multimedia session information to the first network element. The first network element analyzes the multimedia session information for urgent emergency circumstances. The first network element forwards the multimedia session information to a destination on the second network element if urgent emergency circumstances are found in the multimedia session information.

Abstract translation: 一种包括第一网络元件，第二网络元件和通信设备的系统。 第一网络元件通信地耦合到第二网络元件和通信设备。 通信设备向第一网元发送多媒体会话信息。 第一个网络元素分析紧急情况下的多媒体会话信息。 如果在多媒体会话信息中发现紧急紧急情况，则第一网元将多媒体会话信息转发到第二网元上的目的地。

公开(公告)号：US20090201979A1

公开(公告)日：2009-08-13

申请号：US12083649

申请日：2006-10-14

Applicant: Rudolf Dollinger

Inventor： Rudolf Dollinger

IPC: H04B3/46

CPC classification number: H04M3/30 ,  H04M2201/16 ,  H04M2203/057

Abstract: In a method for checking a subscriber line with a first and a second electrical line, wherein each line is connected to an encoder/decoder via a subscriber line circuit, the first line is connected to ground, a resistance of the second line is increased, an audio signal is outputted from the encoder/decoder to the first line; and a first frequency-selective signal is measured at a point at which the encoder/decoder is connected to the first line. Further, the second line is connected to ground, a resistance of the first line is increased, a further audio signal is output from the encoder/decoder to the second line, and a second frequency-selective signal is measured at a point at which the encoder/decoder is connected to the second line. An amplitude difference between the first and second frequency-selective signals is ascertained.

Abstract translation: 在用第一和第二电线检查用户线路的方法中，每条线经由用户线电路连接到编码器/解码器，第一线路连接到地，第二线路的电阻增加， 音频信号从编码器/解码器输出到第一行; 并且在编码器/解码器连接到第一线的点处测量第一频率选择信号。 此外，第二线路连接到地，第一线路的电阻增加，另外的音频信号从编码器/解码器输出到第二线路，并且第二频率选择信号在 编码器/解码器连接到第二行。 确定第一和第二频率选择信号之间的振幅差。

公开(公告)号：US20090028316A1

公开(公告)日：2009-01-29

申请号：US11828677

申请日：2007-07-26

Applicant: Peeyush Jaiswal ,  Naveen Narayan

Inventor： Peeyush Jaiswal ,  Naveen Narayan

IPC: H04M3/56

CPC classification number: H04M3/566 ,  H04M2201/16

Abstract: A method of and system for managing a conference call among participants and a moderator provides a control mode in which only one participant can speak at time. All participants other than the speaker are muted. The system maintains a talk queue. When a participant requests to speak, the system places the participant in the talk queue. The system may announce to the moderator that the participant has registered to speak. The system may also announce to the moderator the participant's position in the talk queue. When a speaking participant relinquishes, or is preempted from, the speaking position, the system mutes the speaking participant. The system informs the participant at the top of the talk queue that it is his or her turn to speak and unmutes that participant, whereby that participant becomes the new speaking participant. The system removes the new speaking participant from the talk queue. The system may announce their respective positions to the other participants in the talk queue. The system may include priority codes. If a participant enters a priority code when he or she requests to speak, the system places the participant at the top of the talk queue. If the participant does not enter a priority code, the system places the participant at the bottom of the talk queue.

Abstract translation: 用于在参与者和主持人之间管理电话会议的方法和系统提供了一个控制模式，其中只有一个参与者可以在时间上说话。 扬声器以外的所有参与者都被静音。 系统维护一个通话队列。 当参与者请求发言时，系统将参与者放在通话队列中。 该系统可以向主持人宣布参与者已经注册说话。 系统还可以向主持人通知参与者在通话队列中的位置。 说话的参与者放弃或者被抢占的话，系统会使说话的参与者静音。 系统通知对讲队列顶部的参与者，他或她轮到说话并取消静音该参与者，从而该参与者成为新的演讲参与者。 系统从通话队列中删除新的讲话人。 系统可以向对方队列中的其他参与者宣布其各自的位置。 该系统可以包括优先级代码。 如果参与者在请求发言时输入优先级代码，则系统将参与者放在通话队列的顶部。 如果参与者没有输入优先级代码，系统会将参与者放在通话队列的底部。

公开(公告)号：US07467188B2

公开(公告)日：2008-12-16

申请号：US10770310

申请日：2004-02-02

Applicant: Robert S. Hoblit

Inventor： Robert S. Hoblit

IPC: G06F15/16

CPC classification number: H04M3/53366 ,  G06Q30/00 ,  G06Q30/02 ,  H04L51/26 ,  H04M3/42314 ,  H04M3/533 ,  H04M2201/14 ,  H04M2201/16 ,  H04M2203/4554

Abstract: A method for scheduling and transmitting messages is disclosed. The method comprises storing a plurality of audio files in an audio database, generating a schedule of queued messages via the plurality of audio files, transmitting the queued messages based on the schedule, reconfiguring the schedule based on a user interaction delivering the queued messages in accordance with the reconfigured schedule. Through the use of the method in accordance with the present invention, a scheduled plurality of messages can be transmitted in a clear and professional manner. Additionally, “ad hoc” messages can be incorporated into the schedule without significantly disrupting the other messages.

Abstract translation: 公开了一种用于调度和传送消息的方法。 该方法包括将多个音频文件存储在音频数据库中，经由多个音频文件生成排队消息的调度，基于该调度发送排队的消息，基于根据用户交互传递排队的消息来重新配置调度 与重新配置的时间表。 通过使用根据本发明的方法，可以以清晰和专业的方式传送调度的多个消息。 此外，“ad hoc”消息可以并入到进度表中，而不会明显地中断其他消息。

公开(公告)号：US20080198994A1

公开(公告)日：2008-08-21

申请号：US11917461

申请日：2006-06-05

Applicant: Xueqiang Yan Yan

Inventor： Xueqiang Yan Yan

IPC: H04M3/42

CPC classification number: H04M7/003 ,  H04M1/2535 ,  H04M1/2745 ,  H04M3/42102 ,  H04M2201/16 ,  H04M2201/18 ,  H04M2242/22

Abstract: The present invention relates to a general intellectual click-to-dial method and a software architecture thereof. The software architecture, which is installed on the PC end of a user, comprises: a configuration module for configuring a locally-configured telephone number and a default format of telephone number; a number acquisition module for monitoring and deciding whether the user has selected a text content; a number analysis module for deciding telephone number validity of the text content selected by the user based on the default format of telephone number provided by said configuration module, and for providing an interface for user click-to-dial where the selected text content is a valid telephone number; and a dialing module for forming a click-to-dial message and sending it to a click-to-dial server. The invention breaks through the restriction of existing click-to-dial, and hence is suitable for not only the case in which telephone numbers are embedded in Web pages but also the case in which telephone numbers are embedded in any text-based electronic documents. Therefore, the invention provides high value-added applications for VoIP enterprise application IP Centrex and IP PBX.

Abstract translation: 本发明涉及一般的智能点击拨号方法及其软件架构。 安装在用户PC端的软件架构包括：用于配置本地配置的电话号码和电话号码的默认格式的配置模块; 数字获取模块，用于监视和判定用户是否选择了文本内容; 数字分析模块，用于基于由所述配置模块提供的电话号码的默认格式来确定用户选择的文本内容的电话号码有效性，并且用于提供用户点击拨号的接口，其中所选择的文本内容是 有效电话号码; 以及用于形成点击拨号消息并将其发送到点击拨号服务器的拨号模块。 本发明突破了现有点击拨号的限制，因此不仅适用于网页中嵌入电话号码的情况，还适用于将电话号码嵌入到任何基于文本的电子文档中的情况。 因此，本发明为VoIP企业应用IP Centrex和IP PBX提供了高附加值的应用。

公开(公告)号：US20030225730A1

公开(公告)日：2003-12-04

申请号：US10162092

申请日：2002-06-03

Applicant: RightNow Technologies, Inc.

Inventor： Doug Warner ,  Mike Myer ,  Tom Abshire

IPC: G06F007/00

CPC classification number: H04M3/493 ,  H04M3/2218 ,  H04M3/36 ,  H04M3/4936 ,  H04M3/5166 ,  H04M2201/12 ,  H04M2201/16 ,  H04M2203/355 ,  H04M2203/551 ,  Y10S707/99942 ,  Y10S707/99943

Abstract: A system, method, and computer program product for dynamically adapting selections in an automatic phone support system is described. The invention may integrate a dynamic knowledge base of responses with the menu selections on an automated phone system or other response system to present the most frequently used items earlier in the option list, or otherwise order options and information. Call data may be captured from single callers or historical ensembles of callers. An automatically generated similarity relationship may be used to initialize the system without historical call data, based on textual similarity or other techniques. Prioritization of options provides a more enjoyable, efficient experience for callers without increasing administrative overhead.

Abstract translation: 描述了用于在自动电话支持系统中动态地适应选择的系统，方法和计算机程序产品。 本发明可以将响应的动态知识库与自动电话系统或其他响应系统上的菜单选择集成，以在选项列表中提前最频繁地使用的项目，或以其他方式订购选项和信息。 呼叫数据可以从单个呼叫者或呼叫者的历史集合中获取。 基于文本相似性或其他技术，可以使用自动生成的相似关系来初始化没有历史呼叫数据的系统。 选项的优先级为呼叫者提供了更加愉快，有效的体验，而不增加管理开销。