Automated-service retail system and method

    公开(公告)号:US11142402B2

    公开(公告)日:2021-10-12

    申请号:US15816832

    申请日:2017-11-17

    Abstract: A combination automated-service and self-service store for implementation at brick-and-mortar retail locations is provided. The store and corresponding method of implementation is an automated-service model in which robots, deployed at the brick-and-mortar location, fill orders for fungible goods placed by customers either online or in-store. The store also includes a shopping section where customers can select/order items and/or personally select non-fungible goods. The store includes a shopping section for non-fungible goods that customers prefer to pick out by hand and a back end automated order fulfillment section for other goods (e.g., fungible goods, dry goods, etc.). The two sets of goods are merged to a delivery bundle and delivered together for pickup by the customer. The combination automated-service and self-service store combines the convenience of online shopping and self-service shopping using an unconventional approach that reduces costs for the retailer and simultaneously increases customer satisfaction.

    Order fulfillment system
    4.
    发明授权

    公开(公告)号:US11142398B2

    公开(公告)日:2021-10-12

    申请号:US15591956

    申请日:2017-05-10

    Abstract: An order fulfillment system is disclosed including a multi-level tote storage structure, one or more autonomous mobile robots configured to pick, transport and place one or more tote; one or more workstations configured to accommodate a picker that transports one or more eaches from a tote on one of the autonomous mobile robots to a “put” location, wherein the autonomous mobile robots are configured to move from level to level in the order fulfillment apparatus.

    Collaborative workstation system with interchangeable mobile workstations

    公开(公告)号:US11053679B2

    公开(公告)日:2021-07-06

    申请号:US15885367

    申请日:2018-01-31

    Abstract: A collaborative mobile workstation system enables users of the workstations to position and reposition their own workstation in a few minutes or less, without requiring substantial disassembly and reassembly. The system enables arrangements that promote collaboration but that can also include open workstations and semi-private workstation formations with four or more substantive walls around a work surface. Each of the mobile workstations within the system is interchangeable with one another.

    Interchangeable automated mobile robots with a plurality of operating modes configuring a plurality of different robot task capabilities

    公开(公告)号:US10919701B2

    公开(公告)日:2021-02-16

    申请号:US15867373

    申请日:2018-01-10

    Abstract: A system and method for managing a plurality of automated mobile robots within automated mobile robot storage and retrieval system is provided, which repurposes one or more automated mobile robots operating within the automated inventory management system to perform a plurality of tasks across multiple different areas of an automated store. The same mobile robot is enabled to move horizontally and vertically in a multi-level storage structure, operate in an order fulfillment mode retrieving order totes from an automated fulfillment section and delivering the order totes to the delivery section, operate in a replenishment mode receiving eaches of goods and depositing the eaches of goods in designated storage totes, and operate in a delivery mode receiving delivery bundles and transporting the delivery bundles to designated locations at the transfer station.

    Packing by destination for automated fulfilled goods

    公开(公告)号:US11479410B2

    公开(公告)日:2022-10-25

    申请号:US17235008

    申请日:2021-04-20

    Abstract: A system and method are disclosed relating to an automated store or system including an automated fulfillment section having a storage structure for storing fungible and/or non-fungible goods. The fungible and/or non-fungible goods may be retrieved from storage in response to a customer order. The system and method of the present technology allows retrieved fungible and/or non-fungible goods to be sorted and packed in accordance with stored customer preferences.

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