System and Method for Speech-Enabled Call Routing
    2.
    发明申请
    System and Method for Speech-Enabled Call Routing 有权
    支持语音的呼叫路由系统和方法

    公开(公告)号:US20130294596A1

    公开(公告)日:2013-11-07

    申请号:US13934674

    申请日:2013-07-03

    Abstract: In a particular embodiment, a method includes receiving a communication from a source. The communication is associated with an account of the source. The method further includes determining, at a processor, whether a time period satisfies a threshold time period. The time period is associated with a voice message box having a particular status. The method further includes routing the communication to a first destination based on a determination that the time period satisfies the threshold time period.

    Abstract translation: 在特定实施例中,一种方法包括从源接收通信。 通信与源的帐户相关联。 该方法还包括在处理器处确定时间段是否满足阈值时间段。 时间段与具有特定状态的语音消息框相关联。 该方法还包括基于该时间段满足阈值时间段的确定将通信路由到第一目的地。

    System and method for speech-enabled call routing
    4.
    发明授权
    System and method for speech-enabled call routing 有权
    支持语音的呼叫路由的系统和方法

    公开(公告)号:US08824659B2

    公开(公告)日:2014-09-02

    申请号:US13934674

    申请日:2013-07-03

    Abstract: In a particular embodiment, a method includes receiving a communication from a source. The communication is associated with an account of the source. The method further includes determining, at a processor, whether a time period satisfies a threshold time period. The time period is associated with a voice message box having a particular status. The method further includes routing the communication to a first destination based on a determination that the time period satisfies the threshold time period.

    Abstract translation: 在特定实施例中,一种方法包括从源接收通信。 通信与源的帐户相关联。 该方法还包括在处理器处确定时间段是否满足阈值时间段。 时间段与具有特定状态的语音消息框相关联。 该方法还包括基于该时间段满足阈值时间段的确定将通信路由到第一目的地。

    System and method for speech-enabled call routing
    5.
    发明授权
    System and method for speech-enabled call routing 有权
    支持语音的呼叫路由的系统和方法

    公开(公告)号:US09088652B2

    公开(公告)日:2015-07-21

    申请号:US14321712

    申请日:2014-07-01

    Abstract: In a particular embodiment, a method includes determining, at a processor, a first destination based on a communication associated with a source, wherein an account is associated with the source. The method further includes determining a storage value associated with the account, wherein the storage value is associated with an amount of available storage associated with the account. The method further includes routing the communication based on a comparison of the storage value to a threshold.

    Abstract translation: 在特定实施例中,一种方法包括在处理器处基于与源相关联的通信来确定第一目的地,其中帐户与源相关联。 所述方法还包括确定与所述帐户相关联的存储值,其中所述存储值与与所述帐户相关联的可用存储量的量相关联。 该方法还包括基于存储值与阈值的比较来路由通信。

    SYSTEM AND METHOD FOR SPEECH-ENABLED CALL ROUTING
    7.
    发明申请
    SYSTEM AND METHOD FOR SPEECH-ENABLED CALL ROUTING 有权
    用于语音呼叫路由的系统和方法

    公开(公告)号:US20140314227A1

    公开(公告)日:2014-10-23

    申请号:US14321712

    申请日:2014-07-01

    Abstract: In a particular embodiment, a method includes determining, at a processor, a first destination based on a communication associated with a source, wherein an account is associated with the source. The method further includes determining a storage value associated with the account, wherein the storage value is associated with an amount of available storage associated with the account. The method further includes routing the communication based on a comparison of the storage value to a threshold.

    Abstract translation: 在特定实施例中,一种方法包括在处理器处基于与源相关联的通信来确定第一目的地,其中帐户与源相关联。 所述方法还包括确定与所述帐户相关联的存储值,其中所述存储值与与所述帐户相关联的可用存储量的量相关联。 该方法还包括基于存储值与阈值的比较来路由通信。

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