公开(公告)号：US20140357215A1

公开(公告)日：2014-12-04

申请号：US13905942

申请日：2013-05-30

Applicant: Avaya Inc.

Inventor： Paul Roller MICHAELIS ,  Jon BENTLEY ,  Mark FLETCHER

IPC: H04W4/02

CPC classification number: H04W4/027 ,  H04M3/5116 ,  H04M2201/18 ,  H04M2203/1075 ,  H04M2203/2094 ,  H04M2242/30 ,  H04M2250/12 ,  H04W4/029 ,  H04W4/90

Abstract: A Public Safety Answering Point (PSAP) is configured to receive a description of detected movement associated with one or more inertial sensors of a communication device. The description of the detected movement may then be analyzed to determine a likelihood of injury associated with the movement, whether or not the user associated with the communication device is experiencing abnormal neuromuscular activity, and/or whether the user is outside a range of the communication device such that the user is unlikely to hear audio information originating from the communication device. The PSAP may additionally or alternatively utilize the description of the movement information to assist and/or provide an advisory recommendation in the decision of which, if any first responder resources should be dispatched; the recommendation may include which resources and at what priority the resources should be dispatched.

Abstract translation: 公共安全应答点（PSAP）被配置为接收与通信设备的一个或多个惯性传感器相关联的检测到的移动的描述。 然后可以分析检测到的运动的描述，以确定与移动相关联的受伤的可能性，无论与通信设备相关联的用户是否正在经历异常的神经肌肉活动，和/或用户是否在通信范围之外 设备，使得用户不太可能听到源自通信设备的音频信息。 PSAP可以附加地或替代地利用移动信息的描述来帮助和/或在决策中提供咨询建议，哪个应该发送第一响应者资源; 该建议可能包括哪些资源和哪些优先资源应该发送。

公开(公告)号：US20140169534A1

公开(公告)日：2014-06-19

申请号：US13832741

申请日：2013-03-15

Applicant: AVAYA INC.

Inventor： Jon BENTLEY ,  Mark FLETCHER ,  Joseph L. HALL ,  Avram LEVI ,  Paul Roller MICHAELIS ,  Heinz TEUTSCH

IPC: H04M3/51

CPC classification number: H04M3/5116 ,  G10L21/0364 ,  G10L25/48 ,  H04M2242/30

Abstract: Methods, apparatus, and systems are provided such that a Public Safety Answering Point (PSAP) may utilize a new model to handle Open Line emergency calls, including audio optimization, automation, analysis, and presentation. Embodiments of the present disclosure assist with the difficult task of identifying background noise while trying to listen and talk to a caller, and give the best possible audio from the caller to the emergency call-taker or dispatcher. More particularly, an audio stream is split into at least two instances, with a first instance being optimized for speech intelligibility and provided to a call-taker or dispatcher and a second instance being provided for background sound analysis. Accordingly, the new PSAP Open Line model may allow for significantly more efficient emergency assessment, location, and management of resources.

Abstract translation: 提供了方法，装置和系统，使得公共安全应答点（PSAP）可以利用新的模型来处理开放式紧急呼叫，包括音频优化，自动化，分析和呈现。 本公开的实施例有助于在尝试收听和通话给呼叫者时识别背景噪声的困难任务，并且将来自呼叫者的最佳可能音频提供给紧急呼叫接收者或调度员。 更具体地，音频流被分成至少两个实例，其中第一实例被优化用于语音可懂度，并且提供给呼叫接收者或调度员，并且第二实例被提供用于背景声音分析。 因此，新的PSAP开放式线路模型可以允许显着更有效的紧急评估，位置和资源管理。