公开(公告)号：US09736309B1

公开(公告)日：2017-08-15

申请号：US15241555

申请日：2016-08-19

Applicant: CIRCLE RIVER, INC.

Inventor： Adam Bentitou ,  David Mansfield ,  Robert Lippman

IPC: H04M1/64 ,  H04M3/527 ,  G10L15/26 ,  G10L13/08 ,  G10L15/30

CPC classification number: H04M3/527 ,  G10L13/00 ,  G10L13/033 ,  G10L15/26 ,  H04M2201/39 ,  H04M2201/40 ,  H04M2201/60

Abstract: Receiving a telephone call to an auto-attendant, artificial intelligence, or person takes place. While this phone call is being conducted, a speech to text transcription is created and sent in real-time to another person at another network node. This person can read the transcript and interact with the phone call by sending his or her own commands, text, or speech to be made part of the phone call.

公开(公告)号：US20180054507A1

公开(公告)日：2018-02-22

申请号：US15241513

申请日：2016-08-19

Applicant: CIRCLE RIVER, INC.

Inventor： Adam Bentitou ,  David Mansfield ,  Robert Lippman

IPC: H04M1/60 ,  H04M1/725 ,  H04W4/14 ,  H04L12/26

CPC classification number: H04L43/10 ,  H04M1/645 ,  H04M3/42195 ,  H04M3/527 ,  H04M2201/39 ,  H04M2201/40 ,  H04M2203/2072 ,  H04M2203/651 ,  H04W4/14

Abstract: Receiving a telephone call to an auto-attendant, artificial intelligence, or person takes place. While this phone call is being conducted, a speech to text transcription is created and sent in real-time to another person at another network node. This person can read the transcript and interact with the phone call by sending his or her own commands, text, or speech to be made part of the phone call.

公开(公告)号：US20180018969A1

公开(公告)日：2018-01-18

申请号：US15211120

申请日：2016-07-15

Applicant: CIRCLE RIVER, INC.

Inventor： Adam Bentitou ,  David Mansfield ,  Robert Lippman

IPC: G10L17/10 ,  G10L15/26 ,  G10L17/02 ,  H04M3/54 ,  G10L25/63 ,  G10L15/08

CPC classification number: G10L25/63 ,  G10L15/22 ,  G10L17/00 ,  G10L2015/227 ,  H04M3/42059 ,  H04M3/42348 ,  H04M3/54 ,  H04M2201/40 ,  H04M2203/551

Abstract: A called party indicates that he or she is unavailable to receive a call. However, by way of a combination or any one of determining aspects of the who the caller is, where the caller is located, what he is speaking about, or the like as well as comparing this to prior calls, the call might be sent to a called party to be on the call. This can be by way of speech recognition of the call and creating a transcript and by receiving feedback from a called party about prior calls.