-
公开(公告)号：US10243751B2
公开(公告)日：2019-03-26
申请号：US15939617
申请日：2018-03-29
Applicant: ServiceNow, Inc.
Inventor： Sarup Paul , Umakanth Godavarthy , Prabhat Mishra , Paulina Luckiewicz , Avishek Dey , Vinamra Misra , Mallesh Aggu , Harish Bellamane , Rampradeep Dodda , Preethi Chittimalla , Ryan Currier
Abstract: A system implements user permissions and user subscriptions with regard to content posted on one or more peer-to-peer knowledge sharing platforms (e.g., Community pages). Permissions are assigned to groups of users, rather than individual users. Permissions are determined by the groups of which the user in question is a member.
-
公开(公告)号：US20190215171A1
公开(公告)日：2019-07-11
申请号：US16240574
申请日：2019-01-04
Applicant: ServiceNow, Inc.
Inventor： Sarup Paul , Umakanth Godavarthy , Prabhat Mishra , Paulina Luckiewicz , Avishek Dey , Vinamra Misra , Mallesh Aggu , Harish Bellamane , Rampradeep Dodda , Preethi Chittimalla , Ryan Currier
CPC classification number: H04L12/1813 , H04L51/10 , H04L51/14 , H04L63/104 , H04L67/1044 , H04L67/26 , H04L67/306
Abstract: A system implements user permissions and user subscriptions with regard to content posted on one or more peer-to-peer knowledge sharing platforms (e.g., Community pages). Permissions are assigned to groups of users, rather than individual users. Permissions are determined by the groups of which the user in question is a member.
-
Patent Agency Ranking
公开(公告)号：US10938586B2
公开(公告)日：2021-03-02
申请号：US15644479
申请日：2017-07-07
Applicant: ServiceNow, Inc.
Inventor： Sarup Paul , Umakanth Godavarthy , Prabhat Mishra , Paulina Luckiewicz , Avishek Dey , Vinamra Misra , Mallesh Aggu , Harish Bellamane , Rampradeep Dodda , Preethi Chittimalla , Ryan Currier
Abstract: A system implements user permissions and user subscriptions with regard to content posted on one or more peer-to-peer knowledge sharing platforms (e.g., Community pages). Permissions are assigned to groups of users, rather than individual users. Permissions are determined by the groups of which the user in question is a member.
-
公开(公告)号：US20220086280A1
公开(公告)日：2022-03-17
申请号：US17020606
申请日：2020-09-14
Applicant: ServiceNow, Inc.
Inventor： Umakanth Godavarthy , Pavan Reddy Thokala , Sri Mahathi Nalluri , Jeevan Swarna , Denzil Joseph , Cameron Garrett Wheeler
Abstract: Methods and systems for providing a centralized customer graphical user interface (GUI) include receiving an indication that a user has initiated an interaction with a cloud platform for support. In response, an interaction record is created for the interaction. A context is also determined for the interaction. The GUI displays information based on the context. An indication that an ending of the interaction has occurred may cause the GUI to present a wrap-up with confirmation indicators for one or more records interacted with via the GUI. The GUI may also receive an indication that one or more of the confirmation indicators is correct, and in response to receiving the indication that the one or more of the confirmation indicators is correct, one or more corresponding records are edited.
-
公开(公告)号：US12015739B2
公开(公告)日：2024-06-18
申请号：US17020606
申请日：2020-09-14
Applicant: ServiceNow, Inc.
Inventor： Umakanth Godavarthy , Pavan Reddy Thokala , Sri Mahathi Nalluri , Jeevan Swarna , Denzil Joseph , Cameron Garrett Wheeler
IPC: H04M3/00 , G06F3/0482 , H04L51/02 , H04L67/75 , H04M1/72436 , H04M3/22 , H04M3/51
CPC classification number: H04M3/5191 , G06F3/0482 , H04L51/02 , H04L67/75 , H04M1/72436 , H04M3/2218
Abstract: Methods and systems for providing a centralized customer graphical user interface (GUI) include receiving an indication that a user has initiated an interaction with a cloud platform for support. In response, an interaction record is created for the interaction. A context is also determined for the interaction. The GUI displays information based on the context. An indication that an ending of the interaction has occurred may cause the GUI to present a wrap-up with confirmation indicators for one or more records interacted with via the GUI. The GUI may also receive an indication that one or more of the confirmation indicators is correct, and in response to receiving the indication that the one or more of the confirmation indicators is correct, one or more corresponding records are edited.
-
公开(公告)号：US20180323986A1
公开(公告)日：2018-11-08
申请号：US15939617
申请日：2018-03-29
Applicant: ServiceNow, Inc.
Inventor： Sarup Paul , Umakanth Godavarthy , Prabhat Mishra , Paulina Luckiewicz , Avishek Dey , Vinamra Misra , Mallesh Aggu , Harish Bellamane , Rampradeep Dodda , Preethi Chittimalla , Ryan Currier
CPC classification number: H04L12/1813 , H04L51/10 , H04L51/14 , H04L63/104 , H04L67/1044 , H04L67/26
Abstract: A system implements user permissions and user subscriptions with regard to content posted on one or more peer-to-peer knowledge sharing platforms (e.g., Community pages). Permissions are assigned to groups of users, rather than individual users. Permissions are determined by the groups of which the user in question is a member.
-
公开(公告)号：US20180323984A1
公开(公告)日：2018-11-08
申请号：US15644479
申请日：2017-07-07
Applicant: ServiceNow, Inc.
Inventor： Sarup Paul , Umakanth Godavarthy , Prabhat Mishra , Paulina Luckiewicz , Avishek Dey , Vinamra Misra , Mallesh Aggu , Harish Bellamane , Rampradeep Dodda , Preethi Chittimalla , Ryan Currier
CPC classification number: H04L12/1813 , H04L63/104 , H04L67/1044 , H04L67/26
Abstract: A system implements user permissions and user subscriptions with regard to content posted on one or more peer-to-peer knowledge sharing platforms (e.g., Community pages). Permissions are assigned to groups of users, rather than individual users. Permissions are determined by the groups of which the user in question is a member.
-
-
-
-
-
-
Search Results
7
records
(took 0.013 seconds)
