公开(公告)号：US10110741B1

公开(公告)日：2018-10-23

申请号：US15658502

申请日：2017-07-25

Applicant: TelTech Systems, Inc.

Inventor： Meir Cohen ,  Eli Finkelman

IPC: H04M1/64 ,  H04M3/436 ,  H04M3/42 ,  H04M3/527 ,  G10L15/26 ,  G10L25/51

Abstract: A system and a method for handling an incoming call, comprising the steps of determining that the incoming call is an unwanted call, locating at least one prior call wherein characteristics of a calling party in the at least one prior call match that of the unwanted call, determining an audio response which kept the calling party in the prior call longest, and playing, at least in part, the audio response which kept the calling party in the prior call longest in the unwanted call.