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公开(公告)号:US20180152817A1
公开(公告)日:2018-05-31
申请号:US15363104
申请日:2016-11-29
Applicant: TelTech Systems, Inc.
Inventor: Meir Cohen
CPC classification number: H04W4/16 , H04M3/42042 , H04M3/42195 , H04M3/54
Abstract: A call is received by a device without, or with limited, information about the calling party. The call is then forwarded to another device where more calling party information is determined (such as by using the automated number information (ANI) protocol) or a database of information associated with phone numbers). These additional data are sent to the device of the called party and are used to populate a contact list on the device with these additional data. Then the call is forwarded to the called party again, and the device of the called party now reports the data stored in the contact list in response to receiving the call.
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2.
公开(公告)号:US09762731B1
公开(公告)日:2017-09-12
申请号:US15370142
申请日:2016-12-06
Applicant: TelTech Systems, Inc.
Inventor: Meir Cohen
CPC classification number: H04M3/4365 , H04M3/42059 , H04M3/436 , H04M2201/40 , H04M2203/2011 , H04M2203/2027 , H04M2203/6072
Abstract: Unwanted calls are detected by determining all calls which are unverified by prior prompting the caller to provide data, such as “press 5 to be connected” or “say ‘proceed’” before being allowed to connect. Once connected, the called party may indicate that the call was/is unwanted and should be disconnected. Then, the call is disconnected from the called party while being maintained with the switch. The call is also recorded in embodiments of the disclosed technology, with the audio therefrom, or audio signature, being used to detect future unwanted calls. The detection of future unwanted calls may further be modified or determined based on association of called parties to each other, which, additionally, may be used to change the threshold of closeness of audio signatures between calls.
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3.
公开(公告)号:US10110741B1
公开(公告)日:2018-10-23
申请号:US15658502
申请日:2017-07-25
Applicant: TelTech Systems, Inc.
Inventor: Meir Cohen , Eli Finkelman
Abstract: A system and a method for handling an incoming call, comprising the steps of determining that the incoming call is an unwanted call, locating at least one prior call wherein characteristics of a calling party in the at least one prior call match that of the unwanted call, determining an audio response which kept the calling party in the prior call longest, and playing, at least in part, the audio response which kept the calling party in the prior call longest in the unwanted call.
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公开(公告)号:US10003940B1
公开(公告)日:2018-06-19
申请号:US15363104
申请日:2016-11-29
Applicant: TelTech Systems, Inc.
Inventor: Meir Cohen
Abstract: A call is received by a device without, or with limited, information about the calling party. The call is then forwarded to another device where more calling party information is determined (such as by using the automated number information (ANI) protocol) or a database of information associated with phone numbers). These additional data are sent to the device of the called party and are used to populate a contact list on the device with these additional data. Then the call is forwarded to the called party again, and the device of the called party now reports the data stored in the contact list in response to receiving the call.
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公开(公告)号:US09712681B1
公开(公告)日:2017-07-18
申请号:US15402274
申请日:2017-01-10
Applicant: TelTech Systems, Inc.
Inventor: Meir Cohen , Eliyahu Finkelman , Ethan Garr , Bryan Moyles
CPC classification number: H04M3/543 , G10L17/02 , G10L17/26 , G10L25/51 , G10L25/78 , H04L63/1491 , H04L65/1079 , H04M3/42017 , H04M3/436 , H04M2203/2027
Abstract: Increasing the efficiency of phone call usage is accomplished by using strategic call forwarding techniques to analyze incoming calls and process these calls in real time to: 1) divert unwanted robocallers and/or 2) provide information about unknown human callers. Robocallers are detected by analyzing incoming calls to determine if the audio is human-based or generated by a robocaller. Information about unknown human callers is obtained by real-time look up and reporting techniques to allow the user to determine whether to answer a call.
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公开(公告)号:US09584658B2
公开(公告)日:2017-02-28
申请号:US15203377
申请日:2016-07-06
Applicant: TelTech Systems, Inc.
Inventor: Meir Cohen , Eliyahu Finkelman , Ethan Garr , Bryan Moyles
CPC classification number: H04M3/543 , G10L17/02 , G10L17/26 , G10L25/51 , G10L25/78 , H04L63/1491 , H04L65/1079 , H04M3/42017 , H04M3/436 , H04M2203/2027
Abstract: Increasing the efficiency of phone call usage is accomplished by using strategic call forwarding techniques to analyze incoming calls and process these calls in real time to: 1) divert unwanted robocallers and/or 2) provide information about unknown human callers. Robocallers are detected by analyzing incoming calls to determine if the audio is human-based or generated by a robocaller. Information about unknown human callers is obtained by real-time look up and reporting techniques to allow the user to determine whether to answer a call.
Abstract translation: 通过使用战略呼叫转移技术来分析来电并实时处理这些呼叫来提高电话呼叫的使用效率:1)转移不需要的呼叫者和/或2)提供关于未知的呼叫者的信息。 通过分析来电来确定音频是以人为本还是由robocaller生成的,以检测Robocallers。 通过实时查询和报告技术获得关于未知人呼叫者的信息,以允许用户确定是否应答呼叫。
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公开(公告)号:US20170013122A1
公开(公告)日:2017-01-12
申请号:US15203377
申请日:2016-07-06
Applicant: TelTech Systems, Inc.
Inventor: Meir Cohen , Eliyahu Finkelman , Ethan Garr , Bryan Moyles
CPC classification number: H04M3/543 , G10L17/02 , G10L17/26 , G10L25/51 , G10L25/78 , H04L63/1491 , H04L65/1079 , H04M3/42017 , H04M3/436 , H04M2203/2027
Abstract: Described is a system and method for increasing the efficiency of phone call usage by using strategic call forwarding techniques to analyze incoming calls and process these calls in real time to: 1) divert unwanted robocallers and/or 2) provide information about unknown human callers. Robocallers are detected by analyzing incoming calls to determine if the audio is human-based or generated by a robocaller. Information about unknown human callers is obtained by real-time look up and reporting techniques to allow the user to determine whether to answer a call.
Abstract translation: 描述了一种用于通过使用策略呼叫转移技术来分析来电并且实时处理这些呼叫来提高电话呼叫使用效率的系统和方法:1)转移不需要的呼叫者和/或2)提供关于未知的呼叫者的信息。 通过分析来电来确定音频是以人为本还是由robocaller生成的,以检测Robocallers。 通过实时查询和报告技术获得关于未知人呼叫者的信息,以允许用户确定是否应答呼叫。
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