公开(公告)号：US09712681B1

公开(公告)日：2017-07-18

申请号：US15402274

申请日：2017-01-10

Applicant: TelTech Systems, Inc.

Inventor： Meir Cohen ,  Eliyahu Finkelman ,  Ethan Garr ,  Bryan Moyles

IPC: H04M3/42 ,  H04M3/436 ,  H04L29/06 ,  G10L25/51 ,  G10L17/02 ,  H04M3/54

CPC classification number: H04M3/543 ,  G10L17/02 ,  G10L17/26 ,  G10L25/51 ,  G10L25/78 ,  H04L63/1491 ,  H04L65/1079 ,  H04M3/42017 ,  H04M3/436 ,  H04M2203/2027

Abstract: Increasing the efficiency of phone call usage is accomplished by using strategic call forwarding techniques to analyze incoming calls and process these calls in real time to: 1) divert unwanted robocallers and/or 2) provide information about unknown human callers. Robocallers are detected by analyzing incoming calls to determine if the audio is human-based or generated by a robocaller. Information about unknown human callers is obtained by real-time look up and reporting techniques to allow the user to determine whether to answer a call.

公开(公告)号：US09584658B2

公开(公告)日：2017-02-28

申请号：US15203377

申请日：2016-07-06

Applicant: TelTech Systems, Inc.

Inventor： Meir Cohen ,  Eliyahu Finkelman ,  Ethan Garr ,  Bryan Moyles

IPC: H04M3/42 ,  H04M3/436 ,  H04L29/06 ,  G10L25/51 ,  G10L17/02

CPC classification number: H04M3/543 ,  G10L17/02 ,  G10L17/26 ,  G10L25/51 ,  G10L25/78 ,  H04L63/1491 ,  H04L65/1079 ,  H04M3/42017 ,  H04M3/436 ,  H04M2203/2027

Abstract: Increasing the efficiency of phone call usage is accomplished by using strategic call forwarding techniques to analyze incoming calls and process these calls in real time to: 1) divert unwanted robocallers and/or 2) provide information about unknown human callers. Robocallers are detected by analyzing incoming calls to determine if the audio is human-based or generated by a robocaller. Information about unknown human callers is obtained by real-time look up and reporting techniques to allow the user to determine whether to answer a call.

Abstract translation: 通过使用战略呼叫转移技术来分析来电并实时处理这些呼叫来提高电话呼叫的使用效率：1）转移不需要的呼叫者和/或2）提供关于未知的呼叫者的信息。 通过分析来电来确定音频是以人为本还是由robocaller生成的，以检测Robocallers。 通过实时查询和报告技术获得关于未知人呼叫者的信息，以允许用户确定是否应答呼叫。

公开(公告)号：US20170013122A1

公开(公告)日：2017-01-12

申请号：US15203377

申请日：2016-07-06

Applicant: TelTech Systems, Inc.

Inventor： Meir Cohen ,  Eliyahu Finkelman ,  Ethan Garr ,  Bryan Moyles

IPC: H04M3/436 ,  G10L17/02 ,  G10L25/51 ,  H04M3/42 ,  H04L29/06

CPC classification number: H04M3/543 ,  G10L17/02 ,  G10L17/26 ,  G10L25/51 ,  G10L25/78 ,  H04L63/1491 ,  H04L65/1079 ,  H04M3/42017 ,  H04M3/436 ,  H04M2203/2027

Abstract: Described is a system and method for increasing the efficiency of phone call usage by using strategic call forwarding techniques to analyze incoming calls and process these calls in real time to: 1) divert unwanted robocallers and/or 2) provide information about unknown human callers. Robocallers are detected by analyzing incoming calls to determine if the audio is human-based or generated by a robocaller. Information about unknown human callers is obtained by real-time look up and reporting techniques to allow the user to determine whether to answer a call.

Abstract translation: 描述了一种用于通过使用策略呼叫转移技术来分析来电并且实时处理这些呼叫来提高电话呼叫使用效率的系统和方法：1）转移不需要的呼叫者和/或2）提供关于未知的呼叫者的信息。 通过分析来电来确定音频是以人为本还是由robocaller生成的，以检测Robocallers。 通过实时查询和报告技术获得关于未知人呼叫者的信息，以允许用户确定是否应答呼叫。