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公开(公告)号：US12236462B2
公开(公告)日：2025-02-25
申请号：US17061810
申请日：2020-10-02
Applicant: Twilio Inc.
Inventor： Chloe Chen , Simon Khalaf , Jamie O'Shaughnessy
IPC: G06Q30/06 , G06Q30/0601
Abstract: Disclosed are systems, methods, and non-transitory computer-readable media for selecting a routing provider that is best suited to deliver each individual message. The message exchange system selects a routing provider based on customer criteria provided by the customer, bids provided by the routing providers and/or performance of the routing providers. The message exchange system ranks the bids based on a ranking value calculated for each bid based on the cost value associated with the bid, the quality score of the associated routing provider and the customer criteria. The message exchange system selects a bid based on the resulting ranking values. For example, the message exchange system selects the bid that is ranked the highest based on the ranking values. The message exchange system then transmits the message to its intended recipient via the routing provider associated with the selected bid.
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公开(公告)号：US12255862B2
公开(公告)日：2025-03-18
申请号：US18488020
申请日：2023-10-16
Applicant: Twilio Inc.
Inventor： Prateek Jain , Chloe Chen
IPC: H04L51/234 , H04W4/12
Abstract: Systems and methods for automated message delivery feedback that includes receiving a plurality of messaging requests to transmit a plurality of messages to a plurality of recipient devices, identifying subsets of related messaging requests in the plurality of messaging requests, receiving a plurality of delivery feedbacks for the plurality of messages, for each of the subsets of the related messaging requests, determining, based on the plurality of delivery feedbacks, whether to initiate at least one repeated transmission of a respective message to at least one recipient device, and upon determining to initiate the at least one repeated transmission, monitoring a delivery status of the respective message to the at least one recipient device.
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公开(公告)号：US12184746B2
公开(公告)日：2024-12-31
申请号：US18237884
申请日：2023-08-24
Applicant: Twilio Inc.
Inventor： Chloe Chen , Peter Michael Janovsky
Abstract: A customer of a multi-channel message exchange system provides criteria for selecting a service provider using an application programming interface (API). The multi-channel message exchange system selects a service provider that is best suited to deliver each individual message, via a network, for the customer. The message exchange system selects a service provider based on customer criteria, service provider data structures, and other information. The criteria may include a maximum value, a minimum quality score, a maximum latency, or any suitable combination thereof. The data structures may include geographic jurisdictions in which the service provider provides network-based message delivery, channels through which the service provider is willing to deliver messages, or any suitable combination thereof.
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公开(公告)号：US12165184B2
公开(公告)日：2024-12-10
申请号：US17453998
申请日：2021-11-08
Applicant: Twilio Inc.
Inventor： Chloe Chen , Peter Michael Janovsky
IPC: G06Q30/00 , G06Q30/0601 , G06Q30/08 , H04L45/85 , H04L65/80
Abstract: A multi-channel message exchange system selects a service provider that is best suited to deliver each individual message for customers of the message exchange system. The message exchange system selects a service provider based on customer criteria provided by the customer, data structures provided by the service providers, quality scores describing performance of the service providers, channels used by the service providers to deliver messages, or any suitable combination thereof. The message exchange system may select the service provider that provides the best combination of quality of service, value, and delivery channel given the customer's specific needs. The data structures may geographic jurisdictions in which the service provider provides message delivery, channels through which the service provider is willing to deliver messages, or any suitable combination thereof.
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公开(公告)号：US20230403344A1
公开(公告)日：2023-12-14
申请号：US18237884
申请日：2023-08-24
Applicant: Twilio Inc.
Inventor： Chloe Chen , Peter Michael Janovsky
Abstract: A customer of a multi-channel message exchange system provides criteria for selecting a service provider using an application programming interface (API). The multi-channel message exchange system selects a service provider that is best suited to deliver each individual message, via a network, for the customer. The message exchange system selects a service provider based on customer criteria, service provider data structures, and other information. The criteria may include a maximum value, a minimum quality score, a maximum latency, or any suitable combination thereof. The data structures may include geographic jurisdictions in which the service provider provides network-based message delivery, channels through which the service provider is willing to deliver messages, or any suitable combination thereof.
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Patent Agency Ranking
公开(公告)号：US20230144118A1
公开(公告)日：2023-05-11
申请号：US17454001
申请日：2021-11-08
Applicant: Twilio Inc.
Inventor： Chloe Chen , Peter Michael Janovsky
CPC classification number: H04L51/066 , G06Q30/0611 , H04W4/14
Abstract: A customer of a multi-channel message exchange system provides criteria for selecting a service provider using an application programming interface (API). The multi-channel message exchange system selects a service provider that is best suited to deliver each individual message, via a network, for the customer. The message exchange system selects a service provider based on customer criteria, service provider data structures, and other information. The criteria may include a maximum value, a minimum quality score, a maximum latency, or any suitable combination thereof. The data structures may include geographic jurisdictions in which the service provider provides network-based message delivery, channels through which the service provider is willing to deliver messages, or any suitable combination thereof.
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公开(公告)号：US20220086118A1
公开(公告)日：2022-03-17
申请号：US17447789
申请日：2021-09-15
Applicant: Twilio Inc.
Inventor： Prateek Jain , Chloe Chen
Abstract: Systems and methods for automated message delivery feedback that includes receiving a set of messaging requests to transmit a message to at least one recipient device; making a set of messaging attempts, each of the set of messaging attempts including an attempt to deliver the message to the at least one recipient device; receiving delivery feedback and automatically associating the delivery feedback to one messaging attempt of the set of messaging attempts; and updating a delivery status of the at least one messaging attempt.
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公开(公告)号：US20250156917A1
公开(公告)日：2025-05-15
申请号：US19020087
申请日：2025-01-14
Applicant: Twilio Inc.
Inventor： Chloe Chen , Simon Khalaf , Jamie O’Shaughnessy
IPC: G06Q30/0601
Abstract: A first client request to transmit a text message to a recipient device is received from a client device corresponding with a first account associated with a message exchange system. Responsive to receiving the first client request, a quality score indicating a likelihood that the text message delivered by a respective routing provider will be successfully delivered to the recipient device is determined for each of the routing providers. A first routing provider to deliver the text message to the recipient device based at least on the quality score is selected among the routing providers. The message exchange system causes the text message to be transmitted to the recipient device via the first routing provider.
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公开(公告)号：US20250080625A1
公开(公告)日：2025-03-06
申请号：US18950635
申请日：2024-11-18
Applicant: Twilio Inc.
Inventor： Chloe Chen , Peter Michael Janovsky
Abstract: A customer of a multi-channel message exchange system provides criteria for selecting a service provider using an application programming interface (API). The multi-channel message exchange system selects a service provider that is best suited to deliver each individual message, via a network, for the customer. The message exchange system selects a service provider based on customer criteria, service provider data structures, and other information. The criteria may include a maximum value, a minimum quality score, a maximum latency, or any suitable combination thereof. The data structures may include geographic jurisdictions in which the service provider provides network-based message delivery, channels through which the service provider is willing to deliver messages, or any suitable combination thereof.
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公开(公告)号：US11792149B2
公开(公告)日：2023-10-17
申请号：US17447789
申请日：2021-09-15
Applicant: Twilio Inc.
Inventor： Prateek Jain , Chloe Chen
IPC: H04L51/234 , H04W4/12
CPC classification number: H04L51/234 , H04W4/12
Abstract: Systems and methods for automated message delivery feedback that includes receiving a set of messaging requests to transmit a message to at least one recipient device; making a set of messaging attempts, each of the set of messaging attempts including an attempt to deliver the message to the at least one recipient device; receiving delivery feedback and automatically associating the delivery feedback to one messaging attempt of the set of messaging attempts; and updating a delivery status of the at least one messaging attempt.
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