公开(公告)号：US20210264489A1

公开(公告)日：2021-08-26

申请号：US17061810

申请日：2020-10-02

Applicant: Twilio Inc.

Inventor： Chloe Chen ,  Simon Khalaf ,  Jamie O'Shaughnessy

IPC: G06Q30/06

Abstract: Disclosed are systems, methods, and non-transitory computer-readable media for selecting a routing provider that is best suited to deliver each individual message. The message exchange system selects a routing provider based on customer criteria provided by the customer, bids provided by the routing providers and/or performance of the routing providers. The message exchange system ranks the bids based on a ranking value calculated for each bid based on the cost value associated with the bid, the quality score of the associated routing provider and the customer criteria. The message exchange system selects a bid based on the resulting ranking values. For example, the message exchange system selects the bid that is ranked the highest based on the ranking values. The message exchange system then transmits the message to its intended recipient via the routing provider associated with the selected bid.

公开(公告)号：US12236462B2

公开(公告)日：2025-02-25

申请号：US17061810

申请日：2020-10-02

Applicant: Twilio Inc.

Inventor： Chloe Chen ,  Simon Khalaf ,  Jamie O'Shaughnessy

IPC: G06Q30/06 ,  G06Q30/0601

Abstract: Disclosed are systems, methods, and non-transitory computer-readable media for selecting a routing provider that is best suited to deliver each individual message. The message exchange system selects a routing provider based on customer criteria provided by the customer, bids provided by the routing providers and/or performance of the routing providers. The message exchange system ranks the bids based on a ranking value calculated for each bid based on the cost value associated with the bid, the quality score of the associated routing provider and the customer criteria. The message exchange system selects a bid based on the resulting ranking values. For example, the message exchange system selects the bid that is ranked the highest based on the ranking values. The message exchange system then transmits the message to its intended recipient via the routing provider associated with the selected bid.

公开(公告)号：US20250156917A1

公开(公告)日：2025-05-15

申请号：US19020087

申请日：2025-01-14

Applicant: Twilio Inc.

Inventor： Chloe Chen ,  Simon Khalaf ,  Jamie O’Shaughnessy

IPC: G06Q30/0601

Abstract: A first client request to transmit a text message to a recipient device is received from a client device corresponding with a first account associated with a message exchange system. Responsive to receiving the first client request, a quality score indicating a likelihood that the text message delivered by a respective routing provider will be successfully delivered to the recipient device is determined for each of the routing providers. A first routing provider to deliver the text message to the recipient device based at least on the quality score is selected among the routing providers. The message exchange system causes the text message to be transmitted to the recipient device via the first routing provider.