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    System and method for enabling dynamic multi-modal communication
    1.
    发明授权
    System and method for enabling dynamic multi-modal communication 有权

    公开(公告)号：US12294559B2

    公开(公告)日：2025-05-06

    申请号：US18520525

    申请日：2023-11-27

    Applicant: Twilio Inc.

    Inventor： Patrick Malatack ,  Thomas Wilsher ,  Cheuk To Law ,  Gowri Rao

    IPC: H04L51/063 ,  H04L47/125 ,  H04L51/066 ,  H04L51/214 ,  H04M7/00 ,  H04W72/044

    Abstract: A method includes receiving a first request associated with a first user account and comprising content of a first message, and a second request associated with a second user account and comprising content of a second message, generating a first list of routing options for delivering the first message to a first plurality of destination endpoints, and a second list of routing options for delivering the second message to a second plurality of destination endpoints, determining a first optimal routing option for delivering the first message, determining, a second optimal routing option for delivering the second message, causing one or more versions of the first message to be transmitted to the first plurality of destination endpoints using the first optimal routing option, and causing one or more versions of the second message to be transmitted to the second plurality of destination endpoints using the second optimal routing option.

    SYSTEM AND METHOD FOR ENABLING DYNAMIC MULTI-MODAL COMMUNICATION
    2.
    发明申请
    SYSTEM AND METHOD FOR ENABLING DYNAMIC MULTI-MODAL COMMUNICATION 有权

    公开(公告)号：US20250133043A1

    公开(公告)日：2025-04-24

    申请号：US19005973

    申请日：2024-12-30

    Applicant: Twilio Inc.

    Inventor： Patrick Malatack ,  Thomas Wilsher ,  Cheuk To Law ,  Gowri Rao

    IPC: H04L51/063 ,  H04L47/125 ,  H04L51/066 ,  H04L51/214 ,  H04M7/00 ,  H04W72/044

    Abstract: A method includes receiving a first request associated with a first user account, the first request comprising content of a first message and a first plurality of destination endpoints to receive the first message, for each first destination endpoint of the first plurality of destination endpoints, determining communication capabilities of a respective first destination endpoint, for each first destination endpoint of the first plurality of destination endpoints, selecting, from a first plurality of routing options, a first routing option for delivering the first message to the respective first endpoint based at least on the communication capabilities of the respective first endpoint, wherein the first plurality of routing options are associated with different communication services and, for each communication service, different channel protocols corresponding to different service provider, and causing one or more versions of the first message to be transmitted to the first plurality of destination endpoints using one or more first routing options selected for respective first endpoints.

    SYSTEM AND METHOD FOR TRANSMITTING AND RECEIVING MEDIA MESSAGES
    5.
    发明申请
    SYSTEM AND METHOD FOR TRANSMITTING AND RECEIVING MEDIA MESSAGES 有权
    用于发送和接收媒体信息的系统和方法

    公开(公告)号：US20140379823A1

    公开(公告)日：2014-12-25

    申请号：US14273397

    申请日：2014-05-08

    Applicant: Twilio, Inc.

    Inventor： Thomas Wilsher ,  Patrick Malatack ,  Rajiv Puranik ,  Cheuk To Law

    IPC: H04L12/58

    CPC classification number: H04W4/14 ,  G06F17/2247 ,  G06F17/24 ,  G06F17/30017 ,  G06F17/30861 ,  H04L12/2856 ,  H04L12/287 ,  H04L29/08144 ,  H04L51/10 ,  H04L51/18 ,  H04L65/602 ,  H04L67/02 ,  H04N21/2343

    Abstract: Systems and methods for sending a media message from a communication platform receiving a messaging request to transmit media message to a destination endpoint, wherein the request includes a specified media content universal resource identifier (URI); retrieving a media resource from the URI, wherein the media resource is retrieved from a application layer request including a set of context data relating to the messaging request; transforming the media resource into a messaging formatted media resource; and transmitting the formatted media resource to a destination in a media message.

    Abstract translation: 用于从接收消息传递请求的通信平台发送媒体消息以将媒体消息发送到目的地端点的系统和方法，其中所述请求包括指定的媒体内容通用资源标识符（URI）; 从所述URI检索媒体资源，其中从包括与所述消息传递请求相关的一组上下文数据的应用层请求中检索所述媒体资源; 将媒体资源转换成消息格式的媒体资源; 以及将所述格式化的媒体资源发送到媒体消息中的目的地。

    System and method for enabling dynamic multi-modal communication
    6.
    发明授权
    System and method for enabling dynamic multi-modal communication 有权
    用于实现动态多模态通信的系统和方法

    公开(公告)号：US09325624B2

    公开(公告)日：2016-04-26

    申请号：US14489371

    申请日：2014-09-17

    Applicant: Twilio, Inc.

    Inventor： Patrick Malatack ,  Thomas Wilsher ,  Cheuk To Law ,  Gowri Rao

    IPC: H04M11/00 ,  H04B7/00 ,  H04M1/00 ,  H04L12/803 ,  H04M7/00 ,  H04L12/58

    CPC classification number: H04L51/063 ,  H04L47/125 ,  H04L51/066 ,  H04L51/14 ,  H04M7/0021 ,  H04M7/0024 ,  H04M7/0048 ,  H04M7/0051 ,  H04M7/0054 ,  H04M2201/60 ,  H04W72/044

    Abstract: A system and method that includes receiving a messaging request that includes communication intent parameters and a set of communication destinations, wherein the messaging request is authenticated as a request of a first account; dynamically transforming messages according to individual communication destinations, wherein for the set of communication destinations: selecting a communication mode according to communication intent parameters, transforming content of the messaging request, and transmitting transformed content to a destination endpoint in the selected communication mode.

    Abstract translation: 一种包括接收包括通信意图参数和一组通信目的地的消息传递请求的系统和方法，其中所述消息请求被认证为第一帐户的请求; 根据各个通信目的地动态变换消息，其中对于所述一组通信目的地：根据通信意图参数选择通信模式，变换消息收发请求的内容，并且以所选择的通信模式将变换的内容发送到目的地端点。

    Method and system for controlling message routing
    7.
    发明授权
    Method and system for controlling message routing 有权
    控制消息路由的方法和系统

    公开(公告)号：US08738051B2

    公开(公告)日：2014-05-27

    申请号：US13951349

    申请日：2013-07-25

    Applicant: Twilio, Inc.

    Inventor： Matthew David Nowack ,  Patrick Malatack ,  Thomas Wilsher ,  Chad Selph

    IPC: H04W4/14

    CPC classification number: H04L29/06176 ,  H04L69/14 ,  H04W4/14

    Abstract: A system and method for transmitting telephony messages that includes transmitting a first outgoing telephony message through a first channel using a first routing option selected from a plurality of routing options; receiving a message delivery report through at least a second channel; updating message routing data in response to the message delivery report; selecting a second routing option for at least a second outgoing message, the second routing option selected from the plurality of routing options prioritized by the updated message routing data; and transmitting a second outgoing telephony message through the first channel using the selected second routing option.

    Abstract translation: 一种用于发送电话消息的系统和方法，包括使用从多个路由选择中选择的第一路由选项通过第一信道发送第一输出电话消息; 通过至少第二个信道接收消息传递报告; 响应于消息传递报告更新消息路由数据; 为至少第二输出消息选择第二路由选择，所述第二路由选择是从所述多个路由选择中选择的，由所述更新的消息路由数据优先化; 以及使用所选择的第二路由选项通过所述第一信道发送第二传出电话消息。

    SYSTEM AND METHOD FOR ENABLING DYNAMIC MULTI-MODAL COMMUNICATION
    8.
    发明申请
    SYSTEM AND METHOD FOR ENABLING DYNAMIC MULTI-MODAL COMMUNICATION 有权

    公开(公告)号：US20250133044A1

    公开(公告)日：2025-04-24

    申请号：US19005981

    申请日：2024-12-30

    Applicant: Twilio Inc.

    Inventor： Patrick Malatack ,  Thomas Wilsher ,  Cheuk To Law ,  Gowri Rao

    IPC: H04L51/063 ,  H04L47/125 ,  H04L51/066 ,  H04L51/214 ,  H04M7/00 ,  H04W72/044

    Abstract: A method includes receiving a first request associated with a first user account, the first request comprising content of a first message and a first plurality of destination endpoints to receive the first message, and identifying a first routing property defining one or more first constraints for transmitting the first message, determining, based at least on the first routing property, a first routing option for delivering the first message to the first plurality of destination endpoints, for each first destination endpoint of the first plurality of destination endpoints, transforming the content of the first message based at least on communication capabilities of a respective endpoint, and causing one or more versions of the transformed content to be transmitted to the first plurality of destination endpoints using the first routing option.

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