Mobile content management
    11.
    发明专利

    公开(公告)号:AU2011233639B2

    公开(公告)日:2015-01-29

    申请号:AU2011233639

    申请日:2011-03-16

    Abstract: A computer system interacts with a mobile device to support the needs of remote users and may leverage e-ink technology so that a mobile user can access, manage and read documents without being tethered. The mobile device allows for both user-initiated downloads from a corporate entity as well as corporate pushes by the corporate entity to ensure that the user has updated content. The computer system receives a request for selected electronic content, where the request includes updated configuration information and user identification. The computer system then maps the user identification to a device type from a plurality of device types. Embodiments support different device types including electronic ink display capable devices. The selected electronic content is then downloaded to the mobile device. Subsequently, the computer system pushes updated versions of the selected electronic content based on the updated configuration information.

    Content service bus framework
    12.
    发明专利

    公开(公告)号:GB2491745A

    公开(公告)日:2012-12-12

    申请号:GB201215723

    申请日:2011-02-21

    Abstract: Electronic content is routed and stored within an enterprise, in which a distributed service-oriented architecture platform is provided to seamlessly route and store content to heterogeneous enterprise content repositories. Dynamic content may be stored, retrieved and queried in real-time through a content service bus (CSB), thus eliminating the need to have point-to-point connectivity between client applications and the destination repositories, while supporting the flexibility to consolidate multiple platforms with minimal impacts to clients. The CSB framework may incorporate underlying technologies, including Web services, intelligent routing based on content, message transformation, and federation of content. A request may be routed to the appropriate content repository based on attached content or metadata in the request and transformed by the CSB to a format required by the determined content repository. The requestor is subsequently provided a response from the content repository in a consistent manner for all of the content repositories.

    Mobile content management
    13.
    发明专利

    公开(公告)号:AU2011233639A1

    公开(公告)日:2012-10-18

    申请号:AU2011233639

    申请日:2011-03-16

    Abstract: A computer system interacts with a mobile device to support the needs of remote users and may leverage e-ink technology so that a mobile user can access, manage and read documents without being tethered. The mobile device allows for both user-initiated downloads from a corporate entity as well as corporate pushes by the corporate entity to ensure that the user has updated content. The computer system receives a request for selected electronic content, where the request includes updated configuration information and user identification. The computer system then maps the user identification to a device type from a plurality of device types. Embodiments support different device types including electronic ink display capable devices. The selected electronic content is then downloaded to the mobile device. Subsequently, the computer system pushes updated versions of the selected electronic content based on the updated configuration information.

    Enhanced wireless short message service

    公开(公告)号:GB2451984A

    公开(公告)日:2009-02-18

    申请号:GB0821629

    申请日:2007-05-22

    Abstract: A wireless device for processing an SMS message stores the message on a local first storage device, and sends the message to a wireless carrier SMS facility. The device further stores the message from the first storage device on a second storage device that is remote from the wireless device.

    WIRELESS DATA DEVICE WITH CONFIRMATION AND RETRY CAPABILITIES FOR PUSHED DATA

    公开(公告)号:HK1112517A1

    公开(公告)日:2008-09-05

    申请号:HK08106577

    申请日:2008-06-13

    Abstract: A system for transmitting pushed data to a wireless data device generates a tracking identifier for a request for the pushed data and sends the request to a wireless data device server. The request includes the tracking ID and the wireless data device server includes a log file. The system parses the log file to extract confirmation data and determines whether the pushed data was successfully delivered based on the confirmation data. If the pushed data was not successfully delivered, the system will send a additional request for the pushed data to the wireless data device server.

    WIRELESS DATA DEVICE WITH CONFIRMATION AND RETRY CAPABILITIES FOR PUSHED DATA
    16.
    发明申请
    WIRELESS DATA DEVICE WITH CONFIRMATION AND RETRY CAPABILITIES FOR PUSHED DATA 审中-公开
    无线数据设备,具有用于推送数据的确认和重新启动能力

    公开(公告)号:WO2006102624A3

    公开(公告)日:2007-11-01

    申请号:PCT/US2006010909

    申请日:2006-03-22

    CPC classification number: H04L67/26

    Abstract: A system for transmitting pushed data to a wireless data device generates a tracking identifier for a request for the pushed data and sends the request to a wireless data device server. The request includes the tracking ID and the wireless data device server includes a log file. The system parses the log file to extract confirmation data and determines whether the pushed data was successfully delivered based on the confirmation data. If the pushed data was not successfully delivered, the system will send a additional request for the pushed data to the wireless data device server.

    Abstract translation: 用于将推送的数据发送到无线数据设备的系统生成用于对所推送的数据的请求的跟踪标识符,并将该请求发送到无线数据设备服务器。 请求包括跟踪ID,无线数据设备服务器包括日志文件。 系统解析日志文件以提取确认数据,并根据确认数据确定推送的数据是否成功传送。 如果推送的数据未成功交付,系统将向无线数据设备服务器发送推送数据的附加请求。

    Integration of different mobile device types with a business infrastructure

    公开(公告)号:AU2011233638B2

    公开(公告)日:2015-04-02

    申请号:AU2011233638

    申请日:2011-03-16

    Abstract: A mobile implementation channel enables secure mobile customer alerts, content delivery, event and location awareness and context integration that can be leveraged across multiple lines of business using basic interfaces. The mobile implementation channel enables secure reach to many mobile device types, abstracts away delivery peculiarities, and provides logging and security support when necessary taking into account who the individual is, where they are, and what they may be doing. A business infrastructure that is associated with a workflow generates a request to a computer system that subsequently maps the user identification to a device type from a plurality of device types and directs the request to a device based on the device type. The request may include content that may be formatted in accordance with the device type and that may be pushed to a device at a desired time or frequency.

    MOBILE CONTENT MANAGEMENT
    18.
    发明专利

    公开(公告)号:SG184152A1

    公开(公告)日:2012-10-30

    申请号:SG2012069506

    申请日:2011-03-16

    Abstract: A computer system interacts with a mobile device to support the needs of remote users and may leverage e-ink technology so that a mobile user can access, manage and read documents without being tethered. The mobile device allows for both user-initiated downloads from a corporate entity as well as corporate pushes by the corporate entity to ensure that the user has updated content. The computer system receives a request for selected electronic content, where the request includes updated configuration information and user identification. The computer system then maps the user identification to a device type from a plurality of device types. Embodiments support different device types including electronic ink display capable devices. The selected electronic content is then downloaded to the mobile device. Subsequently, the computer system pushes updated versions of the selected electronic content based on the updated configuration information.

    INTEGRATION OF DIFFERENT MOBILE DEVICE TYPES WITH A BUSINESS INFRASTRUCTURE

    公开(公告)号:SG184113A1

    公开(公告)日:2012-10-30

    申请号:SG2012068862

    申请日:2011-03-16

    Abstract: s away delivery peculiarities, and provides logging and security support when necessary taking into account who the individual is, where they are, and what they may be doing. A business infrastructure that is associated with a workflow generates a request to a computer system that subsequently maps the user identification to a device type from a plurality of device types and directs the request to a device based on the device type. The request may include content that may be formatted in accordance with the device type and that may be pushed to a device at a desired time or frequency.

    CONDITIONAL ESTABLISHMENT OF A COMMUNICATIONS CONNECTION WITH A MOBILE TERMINAL IN RESPONSE TO A QUERY FROM THE MOBILE TERMINAL

    公开(公告)号:SG184112A1

    公开(公告)日:2012-10-30

    申请号:SG2012068854

    申请日:2011-03-16

    Abstract: A mobile implementation channel supports the processing of a request for requested information for a customer of a business. The request may be generated through a wireless terminal and include a customer identification of the customer. Profile information about the customer may then be accessed and the user identification mapped to a device type of the customer. When the profile information indicates that the customer should be invited to interact with a representative the business, an invitation message is directed through the corresponding mobile communication channel type to the customer's device of the customer. The invitation message may include contact information and the requested information. The contact information may then be utilized to establish a communications connection between the customer and the representative of the business. Otherwise, only the requested information is directed through the mobile communication channel type to the customer's device.

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