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公开(公告)号:DE69431939D1
公开(公告)日:2003-02-06
申请号:DE69431939
申请日:1994-02-21
Applicant: IBM
Inventor: MINAKAMI MICHAEL KEN , HULSE BRIAN , COOK JONATHAN , PICKERING JOHN BRIAN
IPC: G06F3/16 , G06F13/00 , H04M3/00 , H04M3/493 , H04M3/50 , H04M3/51 , H04M3/527 , H04M7/00 , H04Q3/00 , H04Q3/545
Abstract: A first computer workstation 10 includes a voice response unit for interfacing to a telephone network. The first computer workstation is attached by a communications link 18 to a second computer workstation 20, which includes a server to perform a particular voice processing function, such as text to speech, voice recognition, FAX-back, and so on. For inbound applications the first computer workstation forwards the incoming signal over the communications link to the server on the second computer workstation for real-time processing, whilst for outbound applications, the reverse process occurs.
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公开(公告)号:GB2325112B
公开(公告)日:2002-07-31
申请号:GB9709187
申请日:1997-05-06
Applicant: IBM
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公开(公告)号:GB2325110A
公开(公告)日:1998-11-11
申请号:GB9709185
申请日:1997-05-06
Applicant: IBM
Inventor: PICKERING JOHN BRIAN , STEWART HOYT MCCLURE , THOMAS MARK GEORGE STEWART REI , HUGHES JEREMY PETER JAMES , HULSE BRIAN , MAYNARD CAROLINE EDITH
Abstract: A voice processing system comprising a digital trunk processor 135 and a system unit 145 incorporates a local voice recognition resource 185 provided on a digital signal processing board 180, and can access a remote voice recognition resource 320 in a server 300 via a local area network 250. The system provides a barge-in facility for the recognition resource on the remote server, whereby a prompt is played out to the user, and the incoming telephony signal is fed into a voice activity detector on the digital trunk processor. Responsive to a detection of incoming voice activity, the outgoing prompt is terminated, and the incoming data is transferred over the local area network to the remote server for recognition.
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