SCORING IMPROVEMENTS BY TEST FEATURES TO USER INTERACTIONS WITH ITEM GROUPS

    公开(公告)号:US20240135423A1

    公开(公告)日:2024-04-25

    申请号:US18047990

    申请日:2022-10-18

    CPC classification number: G06Q30/0631

    Abstract: An online concierge system generates an aggregated lift score for a test feature for the online concierge system. The online concierge presents prioritized items from a set of item groups to two sets of users: a test set and a control set. The online concierge system uses the test feature to present prioritized items to users in the test set, and the online concierge system uses existing functionality to present prioritized items to users in the control set. For each test group, the online concierge system creates holdout subsets out of the test set and the control set. The online concierge system tracks user interactions with items in an item group and computes a group lift score for the item group. The online concierge system generates an aggregated lift score for the test feature based on the group lift scores and presents items to users based on the aggregated lift score.

    BOOSTING SCORES FOR RANKING ITEMS MATCHING A SEARCH QUERY

    公开(公告)号:US20240104622A1

    公开(公告)日:2024-03-28

    申请号:US17955250

    申请日:2022-09-28

    CPC classification number: G06Q30/0629 G06Q30/0201 G06Q30/0204

    Abstract: An online system receives a search query from a client device associated with a user and queries a database including item data for a set of items matching the query, in which the set of items is at a retailer location associated with a retailer type and each item is associated with an item category. For each item of the set, a machine learning model is applied to predict a probability of conversion for the user and item and a score is computed based on an expected value, in which the expected value is based on a value associated with the item and the probability. The score for each item is boosted based on the item category, retailer type, or a user segment that is based on the user's historical order data. The items are ranked based on the boosted scores and the ranking is sent to the client device.

    ITEM AVAILABILITY MODEL PRODUCING ITEM VERIFICATION NOTIFICATIONS

    公开(公告)号:US20240070747A1

    公开(公告)日:2024-02-29

    申请号:US17900744

    申请日:2022-08-31

    CPC classification number: G06Q30/0631 G06Q10/087 G06Q30/0208 G06Q30/0281

    Abstract: An item availability model produces item verification notifications, for example, by receiving data indicating a plurality of items associated with an online shopping concierge platform; determining based at least in part on the data indicating the plurality of items and one or more machine learning (ML) models, a subset of the plurality of items for which to have one or more shoppers associated with the online shopping concierge platform check current availability at one or more warehouse locations associated with the online shopping concierge platform; and generating and transmitting communications comprising at least one of dispatching, instructing, incentivizing, or encouraging the one or more shoppers to check the current availability of at least a portion of the subset of the plurality of items at the one or more warehouse locations.

    MESSAGING INTERFACE FOR MANAGING ORDER CHANGES
    218.
    发明公开

    公开(公告)号:US20240062273A1

    公开(公告)日:2024-02-22

    申请号:US18499609

    申请日:2023-11-01

    Applicant: Maplebear Inc.

    Abstract: In a delivery service, a picker retrieves items specified in an order by a customer. If a picker encounters an issue with an item in the order, the picker may select, via a user interface, the item and an associated template message, which requests input from the customer regarding a course of action for the item, to send to the customer. The customer may select, via another user interface, a template message describing a course of action for the item. In response to receiving one of a subset of template messages, the online concierge system displays via the user interface, a set of replacement options to the customer, who may select one of the replacement options to be sent to the picker with the template message.

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