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    CONTEXT SENSITIVE, CLOUD-BASED TELEPHONY
    34.
    发明申请
    CONTEXT SENSITIVE, CLOUD-BASED TELEPHONY 审中-公开
    背景敏感，基于云的电话

    公开(公告)号：US20150110261A1

    公开(公告)日：2015-04-23

    申请号：US14522151

    申请日：2014-10-23

    Applicant: Avaya Inc.

    Inventor： Christopher P. Ricci

    IPC: H04M3/44 ,  H04M3/493

    CPC classification number: H04M3/44 ,  H04L65/1069 ,  H04L65/1093 ,  H04M3/4931 ,  H04M2201/20 ,  H04M2201/40

    Abstract: Embodiments of the present invention are directed to a communication system that provides various automated operations, including searches of public and private resources for third party information, performance of operations to assist a user in response to keyword identification in an audio, text or video stream, and speed dial updates based on calling frequencies to various telephone numbers.

    Abstract translation: 本发明的实施例涉及一种提供各种自动化操作的通信系统，包括搜索用于第三方信息的公共和私人资源，执行响应于音频，文本或视频流中的关键字识别的用户的操作， 并根据呼叫频率到各种电话号码进行快速拨号更新。

    METHOD, APPARATUS, AND COMPUTER READABLE MEDIUM FOR TRANSFERRING A COLLABORATION SESSION
    35.
    发明申请
    METHOD, APPARATUS, AND COMPUTER READABLE MEDIUM FOR TRANSFERRING A COLLABORATION SESSION 有权
    方法，设备和计算机可读介质，用于转换合作会议

    公开(公告)号：US20120023167A1

    公开(公告)日：2012-01-26

    申请号：US13189907

    申请日：2011-07-25

    Applicant: Gaute HOVDAL ,  Ivan Marius KRISTIANSEN

    Inventor： Gaute HOVDAL ,  Ivan Marius KRISTIANSEN

    IPC: G06K5/00 ,  G06F15/16

    CPC classification number: H04L65/1083 ,  G06F17/30879 ,  G06K7/1095 ,  H04M3/42263 ,  H04M3/56 ,  H04M3/58 ,  H04M2201/20 ,  H04M2203/2094

    Abstract: A method for transferring a collaboration session from a handheld device to a multimedia endpoint by encoding session data for the collaboration session and/or instructions into an optically machine-readable representation of data, displaying the data on a display of the handheld device, and optically providing the data to a multimedia endpoint the collaboration session is to be transferred to. The multimedia endpoint may send a message to a server upon detecting the data, causing the server to transfer the collaboration session, based on the session data in the message. Alternatively, the multimedia endpoint establishes a session with another multimedia endpoint based on the instructions and/or session data.

    Abstract translation: 一种用于通过将协作会话和/或指令的会话数据编码为数据的光学机器可读表示来将协作会话从手持设备传送到多媒体端点的方法，在手持设备的显示器上显示数据，以及光学 将数据提供给多媒体端点，协作会话将被转移到。 多媒体端点可以在检测到数据时向服务器发送消息，使得服务器基于消息中的会话数据传送协作会话。 或者，多媒体端点基于指令和/或会话数据与另一多媒体端点建立会话。

    METHOD AND APPARATUS TO PROVIDE DATA TO AN INTERACTIVE VOICE RESPONSE (IVR) SYSTEM
    37.
    发明申请
    METHOD AND APPARATUS TO PROVIDE DATA TO AN INTERACTIVE VOICE RESPONSE (IVR) SYSTEM 有权
    将数据提供给交互式语音响应（IVR）系统的方法和装置

    公开(公告)号：US20070263796A1

    公开(公告)日：2007-11-15

    申请号：US11278903

    申请日：2006-04-06

    Applicant: Labhesh Patel ,  Sanjeev Kumar ,  Ashish Chirputkar ,  Christopher Pearce

    Inventor： Labhesh Patel ,  Sanjeev Kumar ,  Ashish Chirputkar ,  Christopher Pearce

    IPC: H04M1/64

    CPC classification number: H04M3/493 ,  H04M1/72555 ,  H04M7/0036 ,  H04M2201/20

    Abstract: A method and system is described to provide data to an Interactive Voice Response (IVR) System. The method may comprise accessing an image communicated from a voice-communication device and communicating the image to an optical character recognition (OCR) module. Thereafter, data extracted from the image by the OCR module may be accessed and communicated for use in one or more IVR processes. The extracted data may be communicated to the device and confirmation that the extracted data corresponds to data in the image may be monitored. For example, the method may discover capabilities of the device to identify different communication options to communicate the image from the device. The options may be communicated to the device for presentation to a user. Upon receiving an indication of an option selected by the user, the IVR system may be configured to allow receipt of the image via the user selected option.

    Abstract translation: 描述了一种方法和系统来向交互式语音响应（IVR）系统提供数据。 该方法可以包括访问从语音通信设备传送的图像并将图像传送到光学字符识别（OCR）模块。 此后，可通过OCR模块从图像提取的数据被访问并传送以用于一个或多个IVR处理。 提取的数据可以被传送到设备，并且可以监视提取的数据对应于图像中的数据的确认。 例如，该方法可以发现设备的能力来识别用于从设备传送图像的不同通信选项。 可以将选项传送到设备以呈现给用户。 在接收到由用户选择的选项的指示时，IVR系统可以被配置为允许经由用户选择的选项接收图像。

    METHOD, APPARATUS, AND COMPUTER READABLE MEDIUM FOR TRANSFERRING A COLLABORATION SESSION
    39.
    发明申请
    METHOD, APPARATUS, AND COMPUTER READABLE MEDIUM FOR TRANSFERRING A COLLABORATION SESSION 审中-公开
    方法，设备和计算机可读介质，用于传输协商会议

    公开(公告)号：US20140217167A1

    公开(公告)日：2014-08-07

    申请号：US14248568

    申请日：2014-04-09

    Applicant: CISCO TECHNOLOGY, INC.

    Inventor： Gaute Hovdal ,  Ivan Marius Kristiansen

    IPC: H04L29/06 ,  G06F17/30

    CPC classification number: H04L65/1083 ,  G06F17/30879 ,  G06K7/1095 ,  H04M3/42263 ,  H04M3/56 ,  H04M3/58 ,  H04M2201/20 ,  H04M2203/2094

    Abstract: A method for transferring a collaboration session from a handheld device to a multimedia endpoint by encoding session data for the collaboration session and/or instructions into an optically machine-readable representation of data, displaying the data on a display of the handheld device, and optically providing the data to a multimedia endpoint the collaboration session is to be transferred to. The multimedia endpoint may send a message to a server upon detecting the data, causing the server to transfer the collaboration session, based on the session data in the message. Alternatively, the multimedia endpoint establishes a session with another multimedia endpoint based on the instructions and/or session data.

    Abstract translation: 一种用于通过将协作会话和/或指令的会话数据编码为数据的光学机器可读表示来将协作会话从手持设备传送到多媒体端点的方法，在手持设备的显示器上显示数据，以及光学 将数据提供给多媒体端点，协作会话将被转移到。 多媒体端点可以在检测到数据时向服务器发送消息，使得服务器基于消息中的会话数据传送协作会话。 或者，多媒体端点基于指令和/或会话数据与另一多媒体端点建立会话。

    SYSTEM FOR AND METHOD OF TRANSMITTING COMMUNICATION INFORMATION
    40.
    发明申请
    SYSTEM FOR AND METHOD OF TRANSMITTING COMMUNICATION INFORMATION 审中-公开
    用于传送通信信息的系统和方法

    公开(公告)号：US20140038560A1

    公开(公告)日：2014-02-06

    申请号：US13956883

    申请日：2013-08-01

    Applicant: Samsung Electronics Co., Ltd.

    Inventor： Kyung-tak LEE ,  Youn-gun JUNG

    IPC: H04W4/16

    CPC classification number: H04W4/12 ,  H04M1/72547 ,  H04M3/42263 ,  H04M3/543 ,  H04M2201/20 ,  H04M2203/2094 ,  H04M2242/30 ,  H04M2250/12 ,  H04M2250/52 ,  H04W4/16 ,  H04W8/22

    Abstract: A system for and method of communication information transmission are provided. A method of communication information transmission performed by a first device includes: receiving a communication request from a second device; obtaining surrounding situation information of the first device, the surrounding situation information including information related to surroundings of the first device; and determining at least one third device to process the communication request based on the surrounding situation information.

    Abstract translation: 提供了一种通信信息传输系统和方法。 由第一设备执行的通信信息传输的方法包括：从第二设备接收通信请求; 获取所述第一装置的周围情况信息，所述周围情况信息包括与所述第一装置的周围相关的信息; 以及基于所述周围情况信息来确定至少一个第三设备来处理所述通信请求。

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