Abstract:
A method and an apparatus for managing financial institution accounts for managing financial institution accounts are disclosed. The apparatus (102) comprises a computer platform (104) including at least one processor (106) and a memory (108); a customer profile database (122) stored in the memory; an account linking module (112) stored in the memory, an account rules module (114) stored in the memory and an account management module (118) stored in the memory. The account linking module is executable by the at least one processor, and operable to receive one or more financial institution account linking requests and provide for one or more financial institution links. Each link provides for linking two or more financial institution accounts associated with a customer and one or more of the link requests provide for linking financial institution accounts associated with more than one financial institution. The account rules module is executable by the at least one processor, and operable to receive one or more customer-defined account rules associated with two or more of the linked financial institution accounts and store the rules in a customer profile associated with the customer. At least one of the customer defined account rules is operable to maximize the customer's rate of return associated with the two or more of the linked financial institution accounts by establishing a maximum balance limit. The account management module is executable by the at least one processor, and operable to manage funds in the plurality of financial institution customer accounts based on the account rules and including, account balance need logic operable to automatically and dynamically establish the maximum account balance based on logically determining, from historical account activity, one or more recurring debits and an amount and payment time associated with each recurring debit.
Abstract:
A method and an apparatus for managing financial institution accounts are disclosed. The apparatus comprises a computer platform (104) including at least one processor and a memory (108); a customer profile database (118) including a plurality of customer profiles (116) stored in the memory and an account linking module (110) stored in the memory, executable by the at least one processor, and operable to receive one or more financial institution account linking requests and provide for one or more financial institution links. Each link provides for linking two or more financial institution accounts associated with a customer. The apparatus further comprises an automated account management module (112) stored in the memory, executable by the at least one processor, and operable to receive customer authorization for automated account management of two or more of the linked financial institution accounts, store the customer authorization in a customer profile, and transfer funds, automatically, from and to the customer authorized linked financial institution accounts to maximize the customer's rate of return in the two or more linked financial institution accounts.
Abstract:
A method for providing decision support systems using customer clustering comprises obtaining customer transaction data (e.g. internal-external customer transaction data, credit card information, customer funds ( income)), and categorising it. The categorised customer transaction data is analysed to identify patterns among the data. The identified patterns are used to isolate a selected number of behavioural factors. The customers are grouped into population segments based on the behavioural factors. Any non-linear transaction data may be analysed using a Hidden Markov method. The behavioural segments may be visually presented in a graph (Fig. 3). The decision support system may be used to provide more directed and accurate offers to customers thus improving the customer experience.
Abstract:
A customer-oriented loan or credit product that allows separate multiple assets to be used as collateral in a single lending product such as a loan (for example, a home equity loan) or a line of credit (for example, a home equity line of credit).