Abstract:
The invention relates to a voice enabled user interface which correlates utterances, by a caller who is interacting with the user interface, with transaction phrases in a transaction phrase data structure. The user interface employs the results of the correlation to calculate an offering to the caller which may include a list of correlation results, a prompt for the caller to speak additional information to the user interface, or a combination of the two. The invention may be employed in a variety of applications including but not limited to banking and other financial applications services.
Abstract:
A system and method for developing a VRU program accomplished in two parts is disclosed. A prototype of the customer's desired conversation is created which is a summary of the customer's VRU requirements. This summary is used to verify customer satisfaction with the verbal conversations as well as the sufficiency of information for host interaction prior to any actual VRU programming being commenced. Thereafter, a framework of the VRU program to be completed as a functioning program by the developer may be generated from this summary. Links are maintained between the summary and a VRU program created through use of the framework to aid in development and maintaining synchronization between the VRU program and the summary. The linked summary and program provide easier modification as changes by the customer with only reference to the summary may be easily incorporated into the linked program.
Abstract:
A system and method for developing a VRU program accomplished in parts is disclosed. A prototype of the customer's desired conversation is created which is a summary of the customer's VRU requirements (400). This summary is used to verify customer satisfaction with the verbal conversations as well as the sufficiency of information for host interaction prior to any actual VRU programming being commenced. Thereafter, a framework of the VRU program to be completed as a functioning program by the developer may be generated from this summary (401). Links are maintained between the summary and a VRU program created through use of the framework to aid in development and maintaining synchronization between the VRU program and the summary (414). The linked summary and program provide easier modification as changes by the customer with only reference to the summary may be easily incorporated into the linked program.
Abstract:
A system and method for generating a data set (230) including information with respect to a plurality of data elements utilized by an application program are disclosed. The data set (230) is used to automatically initialize a database (120) of said data elements for use with said application program. The data set (230) is also utilized to automatically generate a set of database maintenance applications providing user interfacing to the database (120).
Abstract:
A system and method for developing a VRU program accomplished in two parts is disclosed. A prototype of the customer's desired conversation is created which is a summary of the customer's VRU requirements. This summary is used to verify customer satisfaction with the verbal conversations as well as the sufficiency of information for host interaction prior to any actual VRU programming being commenced. Thereafter, a framework of the VRU program to be completed as a functioning program by the developer may be generated from this summary. Links are maintained between the summary and a VRU program created through use of the framework to aid in development and maintaining synchronization between the VRU program and the summary. The linked summary and program provide easier modification as changes by the customer with only reference to the summary may be easily incorporated into the linked program.
Abstract:
A system and method for developing a VRU program accomplished in parts is disclosed. A prototype of the customer's desired conversation is created which is a summary of the customer's VRU requirements (400). This summary is used to verify customer satisfaction with the verbal conversations as well as the sufficiency of information for host interaction prior to any actual VRU programming being commenced. Thereafter, a framework of the VRU program to be completed as a functioning program by the developer may be generated from this summary (401). Links are maintained between the summary and a VRU program created through use of the framework to aid in development and maintaining synchronization between the VRU program and the summary (414). The linked summary and program provide easier modification as changes by the customer with only reference to the summary may be easily incorporated into the linked program.
Abstract:
The invention relates to a voice enabled user interface which correlates utterances, by a caller who is interacting with the user interface, with transaction phrases in a transaction phrase data structure. The user interface employs the results of the correlation to calculate an offering to the caller which may include a list of correlation results, a prompt for the caller to speak additional information to the user interface, or a combination of the two. The invention may be employed in a variety of applications including but not limited to banking and other financial applications services.