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    SYSTEM AND METHOD TO FACILITATE SPEECH ENABLED USER INTERFACES
    1.
    发明申请
    SYSTEM AND METHOD TO FACILITATE SPEECH ENABLED USER INTERFACES 审中-公开
    系统和方法，以促进语音使能的用户界面

    公开(公告)号：WO0108135A8

    公开(公告)日：2001-06-14

    申请号：PCT/US9916578

    申请日：1999-07-23

    Applicant: INTERVOICE LP

    Inventor： HAMBLETON MYRA ,  WEEREN ERIC

    IPC: G10L15/22 ,  G10L15/26

    CPC classification number: G10L15/22

    Abstract: The invention relates to a voice enabled user interface which correlates utterances, by a caller who is interacting with the user interface, with transaction phrases in a transaction phrase data structure. The user interface employs the results of the correlation to calculate an offering to the caller which may include a list of correlation results, a prompt for the caller to speak additional information to the user interface, or a combination of the two. The invention may be employed in a variety of applications including but not limited to banking and other financial applications services.

    Abstract translation: 本发明涉及一种启用语音的用户界面，其将与用户界面交互的呼叫者的话语与交易短语数据结构中的交易短语相关联。 用户界面使用相关的结果来计算提供给呼叫者的提供，其可以包括相关结果的列表，呼叫者向用户界面说出附加信息的提示或这两者的组合。 本发明可以用于各种应用，包括但不限于银行业务和其他金融应用服务。

    3.
    发明专利
    未知

    公开(公告)号：AT282226T

    公开(公告)日：2004-11-15

    申请号：AT97954273

    申请日：1997-12-22

    Applicant: INTERVOICE LP

    Inventor： WEEREN ERIC ,  HAMBLETON MYRA

    IPC: G06F9/44

    Abstract: A system and method for developing a VRU program accomplished in two parts is disclosed. A prototype of the customer's desired conversation is created which is a summary of the customer's VRU requirements. This summary is used to verify customer satisfaction with the verbal conversations as well as the sufficiency of information for host interaction prior to any actual VRU programming being commenced. Thereafter, a framework of the VRU program to be completed as a functioning program by the developer may be generated from this summary. Links are maintained between the summary and a VRU program created through use of the framework to aid in development and maintaining synchronization between the VRU program and the summary. The linked summary and program provide easier modification as changes by the customer with only reference to the summary may be easily incorporated into the linked program.

    SYSTEM AND METHOD FOR DEVELOPING VRU VOICE DIALOGUE
    5.
    发明专利
    SYSTEM AND METHOD FOR DEVELOPING VRU VOICE DIALOGUE 未知

    公开(公告)号：CA2274713A1

    公开(公告)日：1998-07-23

    申请号：CA2274713

    申请日：1997-12-22

    Applicant: INTERVOICE LP

    Inventor： HAMBLETON MYRA ,  WEEREN ERIC

    IPC: G06F9/44 ,  G10L9/00

    Abstract: A system and method for developing a VRU program accomplished in parts is disclosed. A prototype of the customer's desired conversation is created which is a summary of the customer's VRU requirements (400). This summary is used to verify customer satisfaction with the verbal conversations as well as the sufficiency of information for host interaction prior to any actual VRU programming being commenced. Thereafter, a framework of the VRU program to be completed as a functioning program by the developer may be generated from this summary (401). Links are maintained between the summary and a VRU program created through use of the framework to aid in development and maintaining synchronization between the VRU program and the summary (414). The linked summary and program provide easier modification as changes by the customer with only reference to the summary may be easily incorporated into the linked program.

    Providing blended interface for wireless information services
    6.
    发明专利
    Providing blended interface for wireless information services 未知

    公开(公告)号：AU1326202A

    公开(公告)日：2002-04-29

    申请号：AU1326202

    申请日：2001-10-16

    Applicant: INTERVOICE LP

    Inventor： WEEREN ERIC ,  WATSON MIKE ,  WILSON DAREN

    IPC: G10L15/22 ,  H04L29/06 ,  H04L29/08 ,  H04M1/27 ,  H04M1/725 ,  H04M3/493 ,  H04W4/18 ,  H04M3/00

    Abstract: The inventive system provides a user interface between a wireless communication device and an information service provider. The interface allows for a blended presentation of information and calling services for implementing an information service to a user of a wireless communication device. The user establishes an initial connection with a data network server to receive a particular service. The data network server sends a set of wireless protocol instructions to the user's mobile device. Based on these instructions, the mobile device will display information to the user which can be used to select a particular service. While preferably presenting a continuous display to the user, the wireless protocol instructions initiate a communication connection between the mobile device and a voice server with speech recognition capabilities. Depending on the service selected and identification of the user by whatever means, including call signals, the voice will run a particular voice application which interacts verbally with the user to perform the desired service allowing the user to control the service without the necessity of entering data or information using the keypad on the mobile device. After receiving the necessary input data from the user, the voice application will obtain the information responsive to the service request. The information is translated into a wireless application protocol and sent to the data network server where it is then available to be sent to the user's mobile device to complete the service. The communication connection is then terminated after which the data network connection will be reestablished to facilitate receiving the requested information. The user's mobile device can then display the resulting information to the user. As seen by the user, there is a continuous connection with the selected service from the initial receipt of the wireless protocol instructions to the final receipt of the requested information. Thus, the user is presented a blended data and voice interface for access to the information service.

    System and method for developing vru voice dialogue
    9.
    发明专利
    System and method for developing vru voice dialogue 未知

    公开(公告)号：AU5809498A

    公开(公告)日：1998-08-07

    申请号：AU5809498

    申请日：1997-12-22

    Applicant: INTERVOICE LP

    Inventor： WEEREN ERIC ,  HAMBLETON MYRA

    IPC: G06F9/44 ,  G10L9/00

    Abstract: A system and method for developing a VRU program accomplished in two parts is disclosed. A prototype of the customer's desired conversation is created which is a summary of the customer's VRU requirements. This summary is used to verify customer satisfaction with the verbal conversations as well as the sufficiency of information for host interaction prior to any actual VRU programming being commenced. Thereafter, a framework of the VRU program to be completed as a functioning program by the developer may be generated from this summary. Links are maintained between the summary and a VRU program created through use of the framework to aid in development and maintaining synchronization between the VRU program and the summary. The linked summary and program provide easier modification as changes by the customer with only reference to the summary may be easily incorporated into the linked program.

    SYSTEM AND METHOD FOR DEVELOPING VRU VOICE DIALOGUE
    10.
    发明公开
    SYSTEM AND METHOD FOR DEVELOPING VRU VOICE DIALOGUE 失效
    系统和方法进行了演讲对话，回答机的发展

    公开(公告)号：EP0948786A4

    公开(公告)日：2000-04-12

    申请号：EP97954273

    申请日：1997-12-22

    Applicant: INTERVOICE LP

    Inventor： WEEREN ERIC ,  HAMBLETON MYRA

    IPC: G06F9/44 ,  G10L9/00

    CPC classification number: G06F8/34 ,  Y10S707/99952

    Abstract: A system and method for developing a VRU program accomplished in parts is disclosed. A prototype of the customer's desired conversation is created which is a summary of the customer's VRU requirements (400). This summary is used to verify customer satisfaction with the verbal conversations as well as the sufficiency of information for host interaction prior to any actual VRU programming being commenced. Thereafter, a framework of the VRU program to be completed as a functioning program by the developer may be generated from this summary (401). Links are maintained between the summary and a VRU program created through use of the framework to aid in development and maintaining synchronization between the VRU program and the summary (414). The linked summary and program provide easier modification as changes by the customer with only reference to the summary may be easily incorporated into the linked program.

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