公开(公告)号：JP2006340385A

公开(公告)日：2006-12-14

申请号：JP2006194606

申请日：2006-07-14

Applicant: Intervoice Lp ,  インターボイス リミテッド パートナーシップ

Inventor： LAYBOURN BERNARD THOMAS

IPC: H04M15/00 ,  G06Q20/32 ,  G06Q20/34 ,  G07F7/02 ,  H04M11/00 ,  H04M15/28 ,  H04M15/30 ,  H04M17/00 ,  H04W88/02

CPC classification number: H04M15/67 ,  G06Q20/32 ,  G06Q20/322 ,  G06Q20/3255 ,  G06Q20/3433 ,  G07F7/02 ,  H04M15/28 ,  H04M15/30 ,  H04M17/00 ,  H04M17/20 ,  H04M17/204 ,  H04M2017/24 ,  H04M2215/2026 ,  H04M2215/32 ,  H04M2215/48 ,  H04M2215/92 ,  H04W4/24 ,  H04W88/02

Abstract: PROBLEM TO BE SOLVED: To provide a method that facilitates provisioning of pre-paid wireless services. SOLUTION: Credit refresh operations involving a pre-paid wireless communication device involves transmitting SMS messages to the device over-the-air. The device uses tariff tables to keep track of a call's impact on available credit. A service provider is capable of arbitrarily updating the tariff tables using SMS messages. In one embodiment of the present invention, the wireless device includes a memory for storing balance or tariff tables or tariff rate tables. Balance setting can be performed in activating the device. COPYRIGHT: (C)2007,JPO&INPIT

Abstract translation: 要解决的问题：提供一种有助于提供预付费无线服务的方法。

解决方案：涉及预付费无线通信设备的信用刷新操作涉及通过无线方式向设备发送SMS消息。 设备使用资费表来跟踪通话对可用信贷的影响。 服务提供商能够使用SMS消息任意更新资费表。 在本发明的一个实施例中，无线设备包括用于存储平衡或资费表或资费率表的存储器。 平衡设置可以在激活设备时执行。 版权所有（C）2007，JPO＆INPIT

公开(公告)号：WO2007101030A3

公开(公告)日：2008-06-12

申请号：PCT/US2007062472

申请日：2007-02-21

Applicant: INTERVOICE LP ,  POLCYN MICHAEL J ,  CAVE ELLIS K ,  WALN KENNETH E ,  BLASZCZAK BOGDAN

Inventor： POLCYN MICHAEL J ,  CAVE ELLIS K ,  WALN KENNETH E ,  BLASZCZAK BOGDAN

IPC: G10L21/00

CPC classification number: H04M3/4936 ,  G10L15/30 ,  H04M3/42221 ,  H04M3/5166 ,  H04M2201/40 ,  H04M2201/60

Abstract: The present invention is directed to a system and method in which an interface (proxy) is positioned between a browser and a speech server such that the proxy, while transparent to both the browser and the speech server, collects and stores data, including utterances and other media obtained from a user, such that the media data can be retrieved in a uniform manner for subsequent manipulation, such as, for example, transcription or presentation (or preservation) of a tangible format of the media as a function of a transaction session with the user. The proxy is a passive monitoring device positioned between the functioning components of a system such that the proxy looks to the browser as a speech server and looks to the speech server as a browser.

Abstract translation: 本发明涉及一种系统和方法，其中接口（代理）位于浏览器和语音服务器之间，使得代理对浏览器和语音服务器都是透明的，收集和存储数据，包括话语和 从用户获得的其他媒体，使得可以以均匀的方式检索媒体数据以进行后续操作，例如作为交易会话的函数的媒体的有形格式的转录或呈现（或保存） 与用户。 代理是位于系统的功能组件之间的被动监视设备，使得代理将浏览器看作语音服务器，并将语音服务器视为浏览器。

公开(公告)号：WO2007024499A2

公开(公告)日：2007-03-01

申请号：PCT/US2006031252

申请日：2006-08-10

Applicant: INTERVOICE LP ,  CARTER JOSEPH ,  ALLAN ROBERT

Inventor： CARTER JOSEPH ,  ALLAN ROBERT

IPC: G06F9/00

CPC classification number: G06F8/60 ,  G06F8/61 ,  G06F9/44526

Abstract: Systems and methods are described that allow for multiple pluggable user interactive system (UIS) applications to be added or removed from a UIS system while maintaining controlled access by users to each currently available application. Users can access the system using multimedia connections, such as voice, text, video, web, etc., and users have access to certain subsets of the available applications depending on their identity. In addition, users can define their own preferences, which places restrictions on which applications they can access from which media. In operation, the system provides the access restrictions and navigation for the applications outside of the application structure.

Abstract translation: 描述了允许从UIS系统添加或移除多个可插拔用户交互系统（UIS）应用程序的系统和方法，同时保持用户对每个当前可用应用程序的受控访问。 用户可以使用诸如语音，文本，视频，网络等的多媒体连接来访问系统，并且用户可以根据其身份访问可用应用的某些子集。 此外，用户可以定义自己的首选项，这些偏好限制了哪些应用程序可以从哪个媒体访问。 在操作中，系统为应用程序结构之外的应用程序提供访问限制和导航。

公开(公告)号：WO9837704A2

公开(公告)日：1998-08-27

申请号：PCT/US9802321

申请日：1998-02-24

Applicant: INTERVOICE LP

Inventor： FRANTZ ROBERT H

IPC: H04L12/58 ,  H04M3/22 ,  H04M3/51 ,  H04M7/12 ,  H04Q3/62 ,  H04Q

CPC classification number: H04L51/30 ,  H04L51/066 ,  H04L51/18 ,  H04M3/22 ,  H04M3/51 ,  H04M7/12 ,  H04M2201/60 ,  H04Q3/625

Abstract: The invention is an interface device that is either integral or peripheral to equipment that requires monitoring and maintenance. The equipment may be a PBX or ACD, but may also include any type of equipment that requires monitoring and/or maintenance. The interface device converts the output from the equipment to e-mail messages that are sent to the technician at a remote location, and converts e-mail instructions from the technician that are received at the interface device to ASCII terminal keystrokes that the PBX receives and understands. The interface can broadcast multiple error messages to multiple recipients. The interface device allows multiple technicians simultaneous access to the equipment. The interface devices provide enhanced access security to the equipment.

Abstract translation: 本发明是要求监控和维护的设备的集成或外围的接口设备。 设备可能是PBX或ACD，但也可能包括需要监控和/或维护的任何类型的设备。 接口设备将设备的输出转换为在远程位置发送给技术人员的电子邮件消息，并将在接口设备接收的技术人员的电子邮件指令转换为集团电话接收到的ASCII终端键盘， 明白。 该接口可以向多个收件人广播多个错误消息。 接口设备允许多个技术人员同时访问设备。 接口设备为设备提供增强的访问安全性。

公开(公告)号：WO2007024532A3

公开(公告)日：2009-05-07

申请号：PCT/US2006031632

申请日：2006-08-10

Applicant: INTERVOICE LP ,  POTTER LAURENCE III ,  SMITH STEPHEN A

Inventor： POTTER LAURENCE III ,  SMITH STEPHEN A

IPC: G06F17/00

CPC classification number: H04M3/4217 ,  H04M3/53383

Abstract: A control system and method is described having a framework in which many applications in a user interaction system (UIS) can share common data regardless of which application obtained the data and all without prior knowledge of the other applications. The shared data is typically personal data of the current user, such as name, location, preferences, etc.. However, the system can also be used to share style sheets, announcements, etc., that can be utilized by multiple applications. The data is stored in a standardized manner in a location available to any application. Application's have access to the data based upon user privileges at any particular time.

Abstract translation: 描述了一种控制系统和方法，其具有框架，其中用户交互系统（UIS）中的许多应用可以共享公共数据，而不管哪个应用获得数据，并且在没有其他应用的事先知识的情况下。 共享数据通常是当前用户的个人数据，例如姓名，位置，偏好等。然而，系统也可以用于共享可被多个应用使用的样式表，公告等。 数据以标准化的方式存储在可用于任何应用的位置。 应用程序可以在任何特定时间根据用户权限访问数据。

公开(公告)号：WO2007024506A3

公开(公告)日：2007-09-13

申请号：PCT/US2006031331

申请日：2006-08-10

Applicant: INTERVOICE LP ,  POTTER LAURENCE III ,  SMITH STEPHEN A

Inventor： POTTER LAURENCE III ,  SMITH STEPHEN A

IPC: G06F17/00

CPC classification number: H04M3/4936 ,  G06F9/4443 ,  G06F9/546 ,  H04M3/4938

Abstract: Systems and methods are described for use in user interactive systems (UTS) so that multiple disparate applications can cooperate to provide broad functionality to users. These systems and methods allow applications to advertise their ability to handle specific functions. This allows applications developed independently to co-exist within the same call session and provide a seamless user experience. A system framework controls the UIS 's primary navigational menus, which are automatically updated when new applications are plugged in to the framework. This allows users (assuming they have the proper permissions) to access new applications as soon as they are added, without requiring programmers to manually re-design menus.

Abstract translation: 描述了用于用户交互系统（UTS）的系统和方法，使得多个不同的应用可以合作以向用户提供广泛的功能。 这些系统和方法允许应用程序宣传他们处理特定功能的能力。 这允许独立开发的应用程序在相同的呼叫会话中共存并提供无缝的用户体验。 系统框架控制UIS的主要导航菜单，当新应用程序插入框架时，它将自动更新。 这允许用户（假设他们具有适当的权限）一旦添加就访问新的应用程序，而不需要程序员手动重新设计菜单。

公开(公告)号：WO0108135A8

公开(公告)日：2001-06-14

申请号：PCT/US9916578

申请日：1999-07-23

Applicant: INTERVOICE LP

Inventor： HAMBLETON MYRA ,  WEEREN ERIC

IPC: G10L15/22 ,  G10L15/26

CPC classification number: G10L15/22

Abstract: The invention relates to a voice enabled user interface which correlates utterances, by a caller who is interacting with the user interface, with transaction phrases in a transaction phrase data structure. The user interface employs the results of the correlation to calculate an offering to the caller which may include a list of correlation results, a prompt for the caller to speak additional information to the user interface, or a combination of the two. The invention may be employed in a variety of applications including but not limited to banking and other financial applications services.

Abstract translation: 本发明涉及一种启用语音的用户界面，其将与用户界面交互的呼叫者的话语与交易短语数据结构中的交易短语相关联。 用户界面使用相关的结果来计算提供给呼叫者的提供，其可以包括相关结果的列表，呼叫者向用户界面说出附加信息的提示或这两者的组合。 本发明可以用于各种应用，包括但不限于银行业务和其他金融应用服务。

公开(公告)号：WO2007101024A3

公开(公告)日：2008-04-10

申请号：PCT/US2007062462

申请日：2007-02-21

Applicant: INTERVOICE LP ,  CAVE ELLIS K ,  POLCYN MICHAEL J

Inventor： CAVE ELLIS K ,  POLCYN MICHAEL J

IPC: H04M1/64

CPC classification number: H04M3/4938 ,  H04M2201/39

Abstract: There is disclosed a system and method for addressing an audio file server to play pre-recorded audio files, including variable audio files, using a query URL containing the required file's attributes, without requiring a fully-resolved file address. The HTTP XJRL protocol is used by adding attributes, such as the language, the speaker, and a text version of the desired message, along with other required attributes of the audio file to the URL. The audio file server accepts and analyzes the attributes in the URL to find out what type of variable field is being requested. Normally, variable field prompts created from spliced audio clips are restricted to a few specific types of variable fields, such as time, date, or amount, fields, or numeric strings such as telephone numbers, credit card numbers, etc. Once the audio file server determines the field type, language and speaker from the URL, it examines the field text value from the query attribute string. The file server then calculates and retrieves the set of utterances required to create the desired phrase. The audio file server splices all of the short files together, and returns the completed utterance to the voice browser for playing to the user.

Abstract translation: 公开了一种用于寻址音频文件服务器以使用包含所需文件属性的查询URL来播放预先录制的音频文件（包括可变音频文件）的系统和方法，而不需要完全解析的文件地址。 HTTP XJRL协议通过添加属性，如语言，扬声器和所需消息的文本版本以及音频文件的其他必需属性到URL。 音频文件服务器接受并分析URL中的属性，以查找正在请求哪种类型的变量字段。 通常，从拼接音频剪辑创建的变量字段提示被限制到几个特定类型的可变字段，例如时间，日期或数量，字段或数字字符串，例如电话号码，信用卡号等。一旦音频文件 服务器从URL中确定字段类型，语言和说话者，它从查询属性字符串中检查字段文本值。 然后，文件服务器计算并检索创建所需短语所需的一组话语。 音频文件服务器将所有短文件拼接在一起，并将完成的话语返回到语音浏览器，以播放给用户。

公开(公告)号：WO2007101027A2

公开(公告)日：2007-09-07

申请号：PCT/US2007062467

申请日：2007-02-21

Applicant: INTERVOICE LP ,  AMIS VINH

Inventor： AMIS VINH

CPC classification number: G06Q10/107 ,  H04L51/04 ,  H04L51/066 ,  H04L67/30 ,  H04L69/08

Abstract: A multi-modal voice-enabling instant message system and method permitting instant messaging to occur either a text format or an audible format with conversion occurring there between. This permits a mobile user to receive instant messaging and reply to instant messaging without having to use a text input keyboard or other visual limitation, thereby allowing the mobile user to continue to use his hands and eyes for critical requirements such as driving.

Abstract translation: 多模式语音使能即时消息系统和方法允许即时消息传送以文本格式或音频格式发生，其间发生转换。 这允许移动用户接收即时消息和回复即时消息，而不必使用文本输入键盘或其他视觉限制，从而允许移动用户继续使用他的手和眼睛来执行诸如驾驶的关键要求。

公开(公告)号：WO2004093411A2

公开(公告)日：2004-10-28

申请号：PCT/US2004010623

申请日：2004-04-08

Applicant: INTERVOICE LP

Inventor： PUGLIESE JEFF

IPC: G10L15/26 ,  H04L12/28 ,  H04M3/51 ,  H04M3/533 ,  H04M

CPC classification number: H04M3/53366 ,  G10L15/26 ,  H04L12/2854 ,  H04M3/5158 ,  H04M3/53383 ,  H04M2201/40 ,  H04M2203/2066

Abstract: There is disclosed an automatic calling system which analyzes the contents of detected voice on a called line and controls the operation of the calling system dependent upon the analyzed context. In one embodiment, the content is analyzed based on typically expected grammars, at least some of which may be unique to the called party. In another embodiment, upon answer detection, the called party is probed, for example by playing one or more messages, and action is taken dependent upon analyzed responses from the called line.

Abstract translation: 公开了一种自动呼叫系统，其分析被叫线路上检测到的语音的内容，并根据分析的上下文来控制呼叫系统的操作。 在一个实施例中，基于通常期望的语法来分析内容，其中至少一些语法对被叫方可能是唯一的。 在另一个实施例中，在应答检测时，例如通过播放一个或多个消息来探测被叫方，并且取决于来自被叫线路的分析响应采取动作。