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公开(公告)号：WO2004038586A3
公开(公告)日：2004-12-29
申请号：PCT/IB0305379
申请日：2003-10-24
Applicant: SAP AG
Inventor： LUECKHOFF HERMANN , RAI RAMPRASAD
CPC classification number: H04L67/2819 , H04L67/02 , H04L67/28 , H04L67/2895 , H04L67/34 , H04L69/329
Abstract: Various implementations for session coupling in a distributed computing system are provided. In one implementation, a first server entity receives a transmission having an identifiable user context from a client entity. In response, the first server entity creates a first session that is related to the identifiable user context. A second server entity receives a transmission related to the first session from the first server entity. In response, the second server entity creates a second session that relates to the identifiable user context. The first and second sessions are coupled to create a common virtual session. The common virtual session is then bound to the identifiable user context so that the first and second server entities recognize that subsequent transmissions from the client entity relate to the common virtual session.
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公开(公告)号：WO2004039036A8
公开(公告)日：2004-09-10
申请号：PCT/IB0305840
申请日：2003-10-24
Applicant: SAP AG
Inventor： LUECKHOFF HERMANN , CHAVEZ ARMANDO , IANCU OCTAVIAN N , KORMAN ADAM , RODGERS DEBORAH
CPC classification number: G06Q10/10 , G06F17/30899
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公开(公告)号：WO2004038529A3
公开(公告)日：2004-09-10
申请号：PCT/IB0306430
申请日：2003-10-24
Applicant: SAP AG
Inventor： LUECKHOFF HERMANN
CPC classification number: G06Q30/02 , H04M3/5183 , H04M3/5191 , H04M2201/42 , H04M2203/25
Abstract: Various implementations of the present invention provide systems and methods for interactive scripting in a distributed computing system. One implementation provides a method for displaying alert information on a display device. In this implementation, the method includes displaying work information in a work area of the display device, wherein the work information relates to an interactive session between a user and a specified person. The method further includes displaying alert information in a reserved area of the display device, wherein the alert information relates to a business-relevant situation for the interactive session between the user and the specified person. The reserved area of the display device is located in proximity to the work area of the display device and is persistently viewable by the user while the user is working in the work area.
Abstract translation: 本发明的各种实现提供了在分布式计算系统中用于交互式脚本的系统和方法。 一个实现提供了一种在显示设备上显示警报信息的方法。 在该实现中，该方法包括在显示设备的工作区域中显示工作信息，其中工作信息涉及用户与指定人员之间的交互式会话。 该方法还包括在显示设备的保留区域中显示警报信息，其中警报信息涉及用户与指定人员之间的交互式会话的商业相关情况。 显示设备的保留区域位于显示设备的工作区域附近，并且在用户在工作区域中工作时由用户持续观看。
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公开(公告)号：AU2003279495A8
公开(公告)日：2004-05-13
申请号：AU2003279495
申请日：2003-10-24
Applicant: SAP AG
Inventor： LUECKHOFF HERMANN
Abstract: Various implementations of the present invention provide systems and methods for interactive scripting in a distributed computing system. One implementation provides for generating an alert from information relating to a session between a user and a specified person. The information relating to the session between the user and the specified person is processed to generate an event relating to a business-relevant situation for the session. This event is then correlated with predetermined alert information, the predetermined alert information having one or more fields. An alert is then created by populating the fields of the predetermined alert information with information particular to the specified person.
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公开(公告)号：WO2004038586A8
公开(公告)日：2004-07-29
申请号：PCT/IB0305379
申请日：2003-10-24
Applicant: SAP AG
Inventor： LUECKHOFF HERMANN , RAI RAMPRASAD
CPC classification number: H04L67/2819 , H04L67/02 , H04L67/28 , H04L67/2895 , H04L67/34 , H04L69/329
Abstract: Various implementations for session coupling in a distributed computing system are provided. In one implementation, a first server entity receives a transmission having an identifiable user context from a client entity. In response, the first server entity creates a first session that is related to the identifiable user context. A second server entity receives a transmission related to the first session from the first server entity. In response, the second server entity creates a second session that relates to the identifiable user context. The first and second sessions are coupled to create a common virtual session. The common virtual session is then bound to the identifiable user context so that the first and second server entities recognize that subsequent transmissions from the client entity relate to the common virtual session.
Abstract translation: 提供了用于分布式计算系统中的会话耦合的各种实现。 在一个实现中，第一服务器实体从客户端实体接收具有可识别用户上下文的传输。 作为响应，第一服务器实体创建与可识别用户上下文相关的第一会话。 第二服务器实体从第一服务器实体接收与第一会话有关的传输。 作为响应，第二服务器实体创建与可识别用户上下文相关的第二会话。 第一和第二会话相结合创建一个公共虚拟会话。 然后将公共虚拟会话绑定到可识别用户上下文，使得第一和第二服务器实体识别来自客户端实体的后续传输涉及公共虚拟会话。
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Patent Agency Ranking
公开(公告)号：WO2004039035A3
公开(公告)日：2004-07-22
申请号：PCT/IB0305545
申请日：2003-10-24
Applicant: SAP AG
Inventor： LUECKHOFF HERMANN
CPC classification number: G06Q30/02 , H04M3/5183 , H04M3/5191 , H04M2201/42 , H04M2203/25
Abstract: Various implementations of the present invention provide systems and methods for interactive scripting in a distributed computing system. One implementation provides for generating an alert from information relating to a session between a user and a specified person. The information relating to the session between the user and the specified person is processed to generate an event relating to a business-relevant situation for the session. This event is then correlated with predetermined alert information, the predetermined alert information having one or more fields. An alert is then created by populating the fields of the predetermined alert information with information particular to the specified person.
Abstract translation: 本发明的各种实现提供了用于分布式计算系统中的交互式脚本编写的系统和方法。 一种实施方式提供了根据与用户和指定人员之间的会话有关的信息来生成警报。 处理与用户和指定人员之间的会话有关的信息以生成与该会话的业务相关情况有关的事件。 然后该事件与预定警报信息相关联，预定警报信息具有一个或多个字段。 然后通过用预定警报信息的字段填充指定人员特有的信息来创建警报。
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公开(公告)号：AU2003300679A1
公开(公告)日：2004-05-13
申请号：AU2003300679
申请日：2003-10-24
Applicant: SAP AG
Inventor： LUECKHOFF HERMANN
Abstract: Various implementations of the present invention provide systems and methods for interactive scripting in a distributed computing system. One implementation provides a method for displaying alert information on a display device. In this implementation, the method includes displaying work information in a work area of the display device, wherein the work information relates to an interactive session between a user and a specified person. The method further includes displaying alert information in a reserved area of the display device, wherein the alert information relates to a business-relevant situation for the interactive session between the user and the specified person. The reserved area of the display device is located in proximity to the work area of the display device and is persistently viewable by the user while the user is working in the work area.
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公开(公告)号：AU2003301610A8
公开(公告)日：2004-05-13
申请号：AU2003301610
申请日：2003-10-24
Applicant: SAP AG
Inventor： CHAVEZ ARMANDO , RODGERS DEBORAH , LUECKHOFF HERMANN , IANCU OCTAVIAN N
Abstract: Various implementations of the present invention provide systems and methods for customized scripting. One implementation provides for a visual display of a script to a user. The user makes use of the script in communicating with a specified person during a session. A computing system receives information relating to a specific session being conducted with the specified person. The computing system then processes the received information to generate output information that specifies a display of a customized script. The customized script contains a standard script determined by the specific session being conducted and information particular to the specified person. The output information is then received at a display device, and a display is generated thereon of the customized script for use by the user during the specific session with the specified person.
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公开(公告)号：AU2003279495A1
公开(公告)日：2004-05-13
申请号：AU2003279495
申请日：2003-10-24
Applicant: SAP AG
Inventor： LUECKHOFF HERMANN
Abstract: Various implementations of the present invention provide systems and methods for interactive scripting in a distributed computing system. One implementation provides for generating an alert from information relating to a session between a user and a specified person. The information relating to the session between the user and the specified person is processed to generate an event relating to a business-relevant situation for the session. This event is then correlated with predetermined alert information, the predetermined alert information having one or more fields. An alert is then created by populating the fields of the predetermined alert information with information particular to the specified person.
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公开(公告)号：AU2003301610A1
公开(公告)日：2004-05-13
申请号：AU2003301610
申请日：2003-10-24
Applicant: SAP AG
Inventor： LUECKHOFF HERMANN , CHAVEZ ARMANDO , IANCU OCTAVIAN N
Abstract: Various implementations of the present invention provide systems and methods for customized scripting. One implementation provides for a visual display of a script to a user. The user makes use of the script in communicating with a specified person during a session. A computing system receives information relating to a specific session being conducted with the specified person. The computing system then processes the received information to generate output information that specifies a display of a customized script. The customized script contains a standard script determined by the specific session being conducted and information particular to the specified person. The output information is then received at a display device, and a display is generated thereon of the customized script for use by the user during the specific session with the specified person.
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