Customized scripting
    1.
    发明专利

    公开(公告)号:AU2003301610A8

    公开(公告)日:2004-05-13

    申请号:AU2003301610

    申请日:2003-10-24

    Applicant: SAP AG

    Abstract: Various implementations of the present invention provide systems and methods for customized scripting. One implementation provides for a visual display of a script to a user. The user makes use of the script in communicating with a specified person during a session. A computing system receives information relating to a specific session being conducted with the specified person. The computing system then processes the received information to generate output information that specifies a display of a customized script. The customized script contains a standard script determined by the specific session being conducted and information particular to the specified person. The output information is then received at a display device, and a display is generated thereon of the customized script for use by the user during the specific session with the specified person.

    ACCESSING PREVIOUSLY VIEWED WINDOWS
    4.
    发明申请
    ACCESSING PREVIOUSLY VIEWED WINDOWS 审中-公开
    访问以前浏览过的WINDOWS

    公开(公告)号:WO2005017742A2

    公开(公告)日:2005-02-24

    申请号:PCT/EP2004008960

    申请日:2004-08-10

    CPC classification number: G06F3/0481

    Abstract: One implementation provides a method for accessing a window previously viewed by a user in a graphical user interface (GUI) during an interaction with an individual. The method includes displaying to the user a first window in the GUI. The first window contains a collapsible/expandable menu. The menu contains an entry that refers to a window previously viewed by the user. Upon selection of the entry in the menu, the method further includes displaying to the user the corresponding window previously viewed by the user in the GUI. The corresponding window has a data-entry field that contains a latest version of information that is related to the interaction with the individual that was previously entered or modified by the user.

    Abstract translation: 一种实施方式提供了一种用于在与个人交互期间访问用户先前在图形用户界面(GUI)中查看的窗口的方法。 该方法包括在GUI中向用户显示第一窗口。 第一个窗口包含可折叠/可展开的菜单。 该菜单包含一个指向用户先前查看的窗口的条目。 在选择菜单中的条目后,该方法还包括向用户显示用户在GUI中先前查看的对应窗口。 相应的窗口具有数据输入字段,其包含与先前由用户输入或修改的与个人的交互相关的最新版本的信息。

    CREATING AND MONITORING AUTOMATED INTERACTION SEQUENCES USING A GRAPHICAL USER INTERFACE
    5.
    发明申请
    CREATING AND MONITORING AUTOMATED INTERACTION SEQUENCES USING A GRAPHICAL USER INTERFACE 审中-公开
    使用图形用户界面创建和监控自动交互序列

    公开(公告)号:WO2004040440A3

    公开(公告)日:2005-01-13

    申请号:PCT/IB0305561

    申请日:2003-10-30

    Applicant: SAP AG

    CPC classification number: G06Q30/02 G06Q10/0633 G06Q30/0202

    Abstract: Automated interaction sequences for interactions with a target group during a marketing campaign are created and monitored using a graphical user interface (200). A received user input graphically creates an interaction sequence (240) that has one or more actions associated with a target group. The interaction sequence is executed to cause performance of the actions in an automated manner. Responses to the actions are automatically processed.

    Abstract translation: 使用图形用户界面(200)创建和监视在营销活动期间与目标组进行交互的自动交互序列。 所接收的用户输入以图形方式创建具有与目标组相关联的一个或多个动作的交互序列(240)。 执行交互序列以以自动方式执行动作的执行。 自动处理对操作的响应。

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