公开(公告)号：CA2796431A1

公开(公告)日：2011-10-20

申请号：CA2796431

申请日：2011-04-15

Applicant: VONAGE NETWORK LLC

Inventor： KADAKIA NIRAV ,  GORREPATI CHAKARAPANI ,  PATEL VISHAL ,  GUO ZHIYU

IPC: H04L69/40 ,  H04N3/22

Abstract: Methods of addressing problems in a voice over Internet protocol (VOIP) telephony system include collecting data on network events, analyzing the data, and taking corrective action when possible. If an IP telephony device is registering with the VOIP telephony system more frequently than necessary, which can indicate the IP telephony device is unnecessarily jumping between proxy services, the IP telephony device is instructed to re-initialize itself. If an IP telephony device sends two successive stay alive registration messages to a proxy server from different ports of a router, which can indicate that a router pinhole is closing between stay alive messages, then the IP telephony device is instructed to send stay alive registration messages more frequently. If data packet statistics indicate that an IP telephony device is experiencing a jitter problem, the IP telephony device is instructed to increase the size of a data buffer for incoming data packets.

公开(公告)号：CA2826380A1

公开(公告)日：2012-08-09

申请号：CA2826380

申请日：2012-01-19

Applicant: VONAGE NETWORK LLC

Inventor： ARORA NEHAR ,  GRISINGER DANIEL ,  KADAKIA NIRAV

IPC: H04L12/58

Abstract: A method and system for providing unified management of communication events. The method comprises receiving a communication message in a first format, converting the communication message to a generic message, determining one or more message destinations based on a set of routing rules, determining one or more message formats based on the determined destinations, converting the generic message into a converted message, and transmitting the converted message to the one or more determined destinations. The generic message is stored in a destination agnostic format. The converted message is stored in the one or more message formats associated with the one or more determined destinations.

公开(公告)号：CA2796431C

公开(公告)日：2018-04-10

申请号：CA2796431

申请日：2011-04-15

Applicant: VONAGE NETWORK LLC

Inventor： KADAKIA NIRAV ,  GORREPATI CHAKARAPANI ,  PATEL VISHAL ,  GUO ZHIYU

IPC: H04L69/40 ,  H04N3/22

Abstract: Methods of addressing problems in a voice over Internet protocol (VOIP) telephony system include collecting data on network events, analyzing the data, and taking corrective action when possible. If an IP telephony device is registering with the VOIP telephony system more frequently than necessary, which can indicate the IP telephony device is unnecessarily jumping between proxy services, the IP telephony device is instructed to re-initialize itself. If an IP telephony device sends two successive stay alive registration messages to a proxy server from different ports of a router, which can indicate that a router pinhole is closing between stay alive messages, then the IP telephony device is instructed to send stay alive registration messages more frequently. If data packet statistics indicate that an IP telephony device is experiencing a jitter problem, the IP telephony device is instructed to increase the size of a data buffer for incoming data packets.

公开(公告)号：CA2681574A1

公开(公告)日：2008-09-25

申请号：CA2681574

申请日：2008-03-24

Applicant: VONAGE NETWORK LLC

Inventor： TISTLER ADAM ,  PATEL VISHAL ,  MATHEW JOHN ,  KADAKIA NIRAV

IPC: H04M1/00 ,  G06F19/00

Abstract: Method, apparatus, and computer readable medium for managing an electroni c greeting in a telecommunication system are described. In some examples, a call from a subscriber is received via the telecommunication system. Descrip tions of pre-recorded electronic content are played in the call. A selection of one or more items of the pre-recorded electronic content is received. An electronic greeting template is formed from the one or more items of the pr e-recorded electronic content. The electronic greeting template is sent towa rds the subscriber via the telecommunication system, where the subscriber ma y then further manage the electronic greeting template as desired.

公开(公告)号：CA2826380C

公开(公告)日：2021-02-02

申请号：CA2826380

申请日：2012-01-19

Applicant: VONAGE NETWORK LLC

Inventor： ARORA NEHAR ,  GRISINGER DANIEL ,  KADAKIA NIRAV

IPC: H04L12/58

Abstract: A method and system for providing unified management of communication events. The method comprises receiving a communication message in a first format, converting the communication message to a generic message, determining one or more message destinations based on a set of routing rules, determining one or more message formats based on the determined destinations, converting the generic message into a converted message, and transmitting the converted message to the one or more determined destinations. The generic message is stored in a destination agnostic format. The converted message is stored in the one or more message formats associated with the one or more determined destinations.

公开(公告)号：MX2009010156A

公开(公告)日：2009-10-13

申请号：MX2009010156

申请日：2008-03-24

Applicant: VONAGE NETWORK LLC

Inventor： MATHEW JOHN ,  PATEL VISHAL ,  KADAKIA NIRAV ,  TISTLER ADAM

IPC: G06F19/00 ,  H04M1/00

Abstract: Se describe un método, aparato y medio susceptible de ser leído por computadora para la gestión de un saludo electrónico en un sistema de telecomunicación. En algunos ejemplos, es recibida una llamada que proviene de un abonado por medio del sistema de telecomunicación. Las descripciones de un contenido electrónico pregrabado son reproducidas en la llamada. La selección de uno o más elementos del contenido electrónico pregrabado es recibida. Un patrón de saludo electrónico es formado a partir de uno o más elementos del contenido electrónico pregrabado. El patrón de saludo electrónico es enviado hacia el abonado por medio del sistema de telecomunicación, en donde el abonado entonces podría gestionar el patrón de saludo electrónico según se desee.

公开(公告)号：AU2008227455A1

公开(公告)日：2008-09-25

申请号：AU2008227455

申请日：2008-03-24

Applicant: VONAGE NETWORK LLC

Inventor： TISTLER ADAM ,  PATEL VISHAL ,  MATHEW JOHN ,  KADAKIA NIRAV

IPC: H04M1/00 ,  G06F19/00

Abstract: Method, apparatus, and computer readable medium for managing an electronic greeting in a telecommunication system are described. In some examples, a call from a subscriber is received via the telecommunication system. Descriptions of pre-recorded electronic content are played in the call. A selection of one or more items of the pre-recorded electronic content is received. An electronic greeting template is formed from the one or more items of the pre-recorded electronic content. The electronic greeting template is sent towards the subscriber via the telecommunication system, where the subscriber may then further manage the electronic greeting template as desired.

公开(公告)号：EP2559192A4

公开(公告)日：2017-10-04

申请号：EP11769646

申请日：2011-04-15

Applicant: VONAGE NETWORK LLC

Inventor： KADAKIA NIRAV ,  GORREPATI CHAKARAPANI ,  PATEL VISHAL ,  GUO ZHIYU

IPC: H04L5/12 ,  H04L12/24 ,  H04L12/26 ,  H04L29/06 ,  H04L29/14

CPC classification number: H04L65/80 ,  H04L41/0672 ,  H04L43/0835 ,  H04L43/087 ,  H04L43/50 ,  H04L65/105 ,  H04L65/1053 ,  H04L65/1073 ,  H04L69/40

公开(公告)号：EP2137948A4

公开(公告)日：2013-03-06

申请号：EP08744257

申请日：2008-03-24

Applicant: VONAGE NETWORK LLC

Inventor： MATHEW JOHN ,  PATEL VISHAL ,  KADAKIA NIRAV ,  TISTLER ADAM

IPC: H04M1/00 ,  H04M3/487 ,  H04M3/533

CPC classification number: H04M3/53383 ,  H04M3/42153 ,  H04M3/487 ,  H04M2203/4554