Abstract:
Methods of addressing problems in a voice over Internet protocol (VOIP) telephony system include collecting data on network events, analyzing the data, and taking corrective action when possible. If an IP telephony device is registering with the VOIP telephony system more frequently than necessary, which can indicate the IP telephony device is unnecessarily jumping between proxy services, the IP telephony device is instructed to re-initialize itself. If an IP telephony device sends two successive stay alive registration messages to a proxy server from different ports of a router, which can indicate that a router pinhole is closing between stay alive messages, then the IP telephony device is instructed to send stay alive registration messages more frequently. If data packet statistics indicate that an IP telephony device is experiencing a jitter problem, the IP telephony device is instructed to increase the size of a data buffer for incoming data packets.
Abstract:
Methods of addressing problems in a voice over Internet protocol (VOIP) telephony system include collecting data on network events, analyzing the data, and taking corrective action when possible. If an IP telephony device is registering with the VOIP telephony system more frequently than necessary, which can indicate the IP telephony device is unnecessarily jumping between proxy services, the IP telephony device is instructed to re-initialize itself. If an IP telephony device sends two successive stay alive registration messages to a proxy server from different ports of a router, which can indicate that a router pinhole is closing between stay alive messages, then the IP telephony device is instructed to send stay alive registration messages more frequently. If data packet statistics indicate that an IP telephony device is experiencing a jitter problem, the IP telephony device is instructed to increase the size of a data buffer for incoming data packets.
Abstract:
Method, apparatus, and computer readable medium for managing an electroni c greeting in a telecommunication system are described. In some examples, a call from a subscriber is received via the telecommunication system. Descrip tions of pre-recorded electronic content are played in the call. A selection of one or more items of the pre-recorded electronic content is received. An electronic greeting template is formed from the one or more items of the pr e-recorded electronic content. The electronic greeting template is sent towa rds the subscriber via the telecommunication system, where the subscriber ma y then further manage the electronic greeting template as desired.
Abstract:
Se describe un método, aparato y medio susceptible de ser leído por computadora para la gestión de un saludo electrónico en un sistema de telecomunicación. En algunos ejemplos, es recibida una llamada que proviene de un abonado por medio del sistema de telecomunicación. Las descripciones de un contenido electrónico pregrabado son reproducidas en la llamada. La selección de uno o más elementos del contenido electrónico pregrabado es recibida. Un patrón de saludo electrónico es formado a partir de uno o más elementos del contenido electrónico pregrabado. El patrón de saludo electrónico es enviado hacia el abonado por medio del sistema de telecomunicación, en donde el abonado entonces podría gestionar el patrón de saludo electrónico según se desee.
Abstract:
Method, apparatus, and computer readable medium for managing an electronic greeting in a telecommunication system are described. In some examples, a call from a subscriber is received via the telecommunication system. Descriptions of pre-recorded electronic content are played in the call. A selection of one or more items of the pre-recorded electronic content is received. An electronic greeting template is formed from the one or more items of the pre-recorded electronic content. The electronic greeting template is sent towards the subscriber via the telecommunication system, where the subscriber may then further manage the electronic greeting template as desired.