Abstract:
Systems and methods for developing and utilizing a contactability profile are disclosed. Contact information may be managed by receiving activity data associated with an entity, processing the received activity data, generating at least one contactability profile associated with the entity based upon a result of the processing, and storing the generated contactability profile.
Abstract:
The present disclosure relates to a call collision processing method for a terminal device, and a terminal device. A state machine records that a current state of the terminal device is an incoming call state, an outgoing call state, or an idle state. When the terminal device is in the idle state, that the terminal device processes an incoming call or an outgoing call is determined according to occupation of the state machine by incoming call information or by outgoing call information, and a state of the state machine after the state machine is occupied by the incoming call or the outgoing call is protected by using a mutex lock.
Abstract:
A device may receive an outgoing message from a primary user device associated with an originating telephone number. The originating telephone number may be associated with the primary user device and one or more associated user devices. The device may identify the one or more associated user devices that are associated with the originating telephone number. The device may generate, based on the outgoing message, one or more outgoing synchronization messages corresponding to the one or more associated user devices. The one or more outgoing synchronization messages may be used to synchronize one or more outgoing messages, corresponding to the one or more associated user devices, with the outgoing message. The device may provide the one or more outgoing synchronization messages to the one or more associated user devices to synchronize the one or more outgoing messages with the outgoing message.
Abstract:
The present invention relates to an inverter device. Regard to the problem in the traditional convert device that the user is difficult to obtain the information shown on the display panel in time; the state of the inverter can not be switched remotely after the user leaves; discharging or early switching-off caused by missing battery information; and the draught fan can only be at the state of ‘full-speed-start’ or switch-off, the invention provides an inverter device, it is configured with an extensible flexible wire to fix the display panel of the inverter to the place the user wants to for getting the information of the inverter in time; by virtue of wireless transmission, user can control the state of the inverter remotely; by adding a test module to the inverter device, it avoids the waste of electricity which is caused by the discharging of the battery-to-convert and switching off.
Abstract:
Each person to a communication session records their contributions to the communication session. Metadata is maintained for each contribution to identify the time of the contribution and any other useful information to enable the content of the contribution to be accessed at a later point in time. When a portion of the communication session is to be recreated, the people involved in the communication session are requested to provide their contributions for a particular period of time or all contributions associated with a particular topic. Users will then select and forward previously recorded contributions that they are willing to have included in the recreation. By collecting contributions from the individuals involved in the communication session, the intended portion of the communication session may be recreated. Since each person is recording their own contribution to the communication session, no explicit permission is required to record the conversation.
Abstract:
A cloud-based video/audio conferencing system and method performs locale based aggregation of a full duplex media stream to organize multiple connections to a conference call that originate from the same physical location or a shared locale. The cloud-based video/audio conferencing system performs synchronization of the microphone and speaker audio signals of the same-locale connections. In this manner, a conference call may be held with multiple user devices making connections from the same physical location. User experience is enhanced by allowing each user in the same location to use his/her own individual devices to connect to the same conference call
Abstract:
A method for handling crossing calls between a first and a second party in a communication network is disclosed. A first call between the first and the second party is disconnected. The first party attempts to establish a subsequent second call towards the second party. A number of the first party is stored in a database during establishment of the first call. It is further checked if a number of the first party attempting to establish the second call is the same with the number stored in the database and if the second party is attempting to establish a third call, simultaneous to the second call, towards the first party. In case both checks are positive, the second call is established towards the second party and the third call attempt is terminated.
Abstract:
A method and apparatus are provided for provisioning call handling resources in a contact handling system. The method includes the steps of identifying a call handling resource within a first contact center, copying call handling data associated with the identified contact handling resource and writing the call handling data into a contact handling structure of a second contact center.