公开(公告)号：US07796542B2

公开(公告)日：2010-09-14

申请号：US11967605

申请日：2007-12-31

Applicant: Joseph Siegrist

Inventor： Joseph Siegrist

IPC: H04L12/16 ,  H04Q11/00 ,  H04M3/42

CPC classification number: H04Q3/0045 ,  H04L12/66 ,  H04M3/38 ,  H04M3/42059 ,  H04M3/42102 ,  H04M3/42195 ,  H04M3/436 ,  H04M7/006 ,  H04M2201/12 ,  H04M2201/14 ,  H04Q3/72

Abstract: In one method and apparatus for blocking unwanted calls in a callback system, parameters associated with a callback request (e.g., the user device to which the call is to be directed, the IP address from which the request originated or an identifier of the source computer from which the callback request originated, the party from whom the call is requested) are tracked for each call. A decision to automatically block the requested callback is made based on one or more criteria based on a combination of these parameters, which may be a total over a period of time. In a second method, one or both of the parties to the callback is queried as to whether the callback is unwanted and, if so, one or more parameters associated with the request are blacklisted.

Abstract translation: 在用于阻止回呼系统中的不需要的呼叫的一种方法和装置中，与回叫请求相关联的参数（例如，呼叫所针对的用户设备，发起请求的IP地址或源计算机的标识符 从其发起回叫请求，请求呼叫的一方）为每个呼叫进行跟踪。 基于一个或多个基于这些参数的组合的标准来做出自动阻止所请求的回叫的决定，这些参数可以是一段时间内的总和。 在第二种方法中，查询回调的一方或双方是否回调是不需要的，如果是，则与请求相关联的一个或多个参数被列入黑名单。

公开(公告)号：US07764951B2

公开(公告)日：2010-07-27

申请号：US11409328

申请日：2006-04-20

Applicant: Labhesh Patel ,  Sanjeev Kumar ,  Joseph Khouri ,  Mukul Jain

Inventor： Labhesh Patel ,  Sanjeev Kumar ,  Joseph Khouri ,  Mukul Jain

IPC: H04M3/42

CPC classification number: H04M3/487 ,  G06Q10/109 ,  H04M3/4211 ,  H04M3/53391 ,  H04M2201/12 ,  H04M2201/14 ,  H04M2201/18 ,  H04M2201/36 ,  H04M2201/52 ,  H04M2203/2044 ,  H04M2203/2072 ,  H04M2203/353 ,  H04M2203/4509

Abstract: In on embodiment, techniques for providing alerts to a user when a communication frequency pattern between a user and a contact has not occurred during a pre-determined amount of time are provided. Communication records between the contact and the user can be analyzed to determine if the communication frequency pattern with the contact during the pre-determined amount of time does not meet pre-determined criteria. For example, the criteria may be generate an alert if communications do not occur in the last month, generate an alert if less than five communications occur in the last six months, or any other communication pattern. Also, the content of a communication may be analyzed to determine if a certain topic has been discussed. If a certain topic has not been discussed during the pre-determined amount of time, an alert may also be generated reminding the user that the topic has not been discussed.

Abstract translation: 在实施例中，提供了在预定时间量内没有发生用户和联系人之间的通信频率模式时向用户提供警报的技术。 可以分析联系人和用户之间的通信记录，以确定在预定时间期间与联系人的通信频率模式是否不符合预定标准。 例如，如果上个月没有发生通信，则标准可能会产生警报，如果在过去六个月内发生少于五次通信，或任何其他通信模式，则会生成警报。 此外，可以分析通信的内容以确定是否已经讨论了某个主题。 如果在预定量的时间内没有讨论某个主题，则还可以产生提醒用户主题尚未被讨论的警报。

公开(公告)号：US20100106830A1

公开(公告)日：2010-04-29

申请号：US12648730

申请日：2009-12-29

Applicant: Masaaki Takase ,  Mitsuyasu Ogawa ,  Makoto Kanazawa ,  Kenichi Fukuda ,  Masafumi Katoh ,  Jun Maeda

Inventor： Masaaki Takase ,  Mitsuyasu Ogawa ,  Makoto Kanazawa ,  Kenichi Fukuda ,  Masafumi Katoh ,  Jun Maeda

IPC: G06F15/16

CPC classification number: H04M3/24 ,  H04L41/5054 ,  H04M3/36 ,  H04M7/006 ,  H04M7/0084 ,  H04M2201/12

Abstract: A statistical-data collecting-and-providing apparatus receives, through a statistical-data-acquisition-criterion setting interface, setting of a statistical-data acquisition criterion and setting of a notification destination, which is a destination of statistical data delivery. Subsequently, the statistical-data collecting-and-providing apparatus collects statistical data based on the thus-received statistical-data acquisition criterion. Thereafter, the statistical-data collecting-and-providing apparatus delivers the thus-collected statistical data to a service-providing application server, which is the notification destination received through the statistical-data-acquisition-criterion setting interface.

Abstract translation: 统计数据收集和提供装置通过统计数据采集标准设置界面接收统计数据获取标准的设置和作为统计数据传送的目的地的通知目的地的设置。 随后，统计数据收集和提供装置基于由此接收到的统计数据获取标准来收集统计数据。 此后，统计数据收集和提供装置将如此收集的统计数据传送到作为通过统计数据采集准则设置接口接收的通知目的地的服务提供应用服务器。

公开(公告)号：US20090264135A1

公开(公告)日：2009-10-22

申请号：US12491144

申请日：2009-06-24

Applicant: Ian Michael PATTERSON ,  Sean Arthur Daniel Carlos Goggin ,  Marc Plumb

Inventor： Ian Michael PATTERSON ,  Sean Arthur Daniel Carlos Goggin ,  Marc Plumb

IPC: H04W40/00

CPC classification number: H04M3/436 ,  H04M3/42059 ,  H04M3/42136 ,  H04M2201/12 ,  H04M2201/14 ,  H04M2201/18 ,  H04M2203/2044

Abstract: The present invention provides a system and method of modifying policy settings in a network having a plurality of subscriber devices. An embodiment includes a plurality of base stations, each capable of wirelessly transmitting across a geographic region and a server. A cell-phone, capable of roaming between regions, is operable to establish a wireless link with the base stations and through the base stations, with the server. The network contains a communication policy determining from which other communication devices a subscriber device can receive voice calls. The communication policy is updated, by the server, based on requests from the subscriber devices. Once a request is received from a subscriber device, the determination whether to update the communication policy can be based on a record of rejections respective to the caller requested to be blocked. Alternatively, the communication policy can be updated according to a trust policy maintained on the server respective to the subscriber device making the request; the trust policy represents the procedure to follow when a request is received from that subscriber device.

Abstract translation: 本发明提供了一种在具有多个订户设备的网络中修改策略设置的系统和方法。 一个实施例包括多个基站，每个基站能够跨地理区域和服务器进行无线传输。 能够在区域之间漫游的蜂窝电话可操作以与服务器建立与基站和基站的无线链路。 该网络包含确定用户设备可以从哪个其他通信设备接收语音呼叫的通信策略。 通信服务器根据用户设备的请求更新通信策略。 一旦从订户设备接收到请求，确定是否更新通信策略可以基于相应于呼叫者被请求被阻止的拒绝记录。 或者，可以根据在服务器上维护的信任策略来更新通信策略，所述信任策略相应于发出请求的用户设备; 信任策略表示从该用户设备接收到请求时遵循的过程。

公开(公告)号：US07593343B1

公开(公告)日：2009-09-22

申请号：US10994539

申请日：2004-11-22

Applicant: Marian Croak ,  Hossein Eslambolchi

Inventor： Marian Croak ,  Hossein Eslambolchi

IPC: H04J3/14 ,  G06F7/04 ,  G06F15/16 ,  G06F17/30 ,  H04L9/32

CPC classification number: H04M3/436 ,  H04M2201/12

Abstract: The present invention allows monitoring and the prevention of call storms in a communications network, e.g., a VoIP network. More specifically, the present invention enables a VoIP network to monitor the calling pattern, e.g., the number of calls within a period of time that occurs between the same endpoints. If the number of calls exceed a certain threshold, then these calls with the same endpoints will be terminated and an alarm notification will be sent, e.g., to a network operator.

Abstract translation: 本发明允许监视和防止通信网络（例如VoIP网络）中的呼叫风暴。 更具体地，本发明使得VoIP网络能够监视呼叫模式，例如在相同端点之间发生的时间段内的呼叫数量。 如果呼叫数量超过某个阈值，则具有相同端点的这些呼叫将被终止，并且将例如向网络运营商发送警报通知。

公开(公告)号：US20090074166A1

公开(公告)日：2009-03-19

申请号：US11901186

申请日：2007-09-14

Applicant: James Pavlic ,  Mark Purdy ,  Ryszard Antonczyk

Inventor： James Pavlic ,  Mark Purdy ,  Ryszard Antonczyk

IPC: H04M11/00 ,  G06F9/46

CPC classification number: H04M3/5238 ,  H04M2201/12 ,  H04M2201/36

Abstract: An expected wait time calculation system generates an expected wait time value representing a time duration expected to elapse before a subject client is connected to a resource for servicing. The expected wait time calculation system comprises an interface to a work force management system for obtaining an indicator of a quantity of resources available for servicing clients. An interface to a queuing system obtains an indicator of a queue position of the subject client. A FIFO array stores a plurality of measured time intervals, each representing a time period between two successive resource queue decrement events. The measured time intervals may be stored in a chronological order. An average time interval, or rate, calculator determines an average time interval by calculating an average of a selected quantity of those most recently measured time intervals from the FIFO array or a rate by dividing a unit of time by the average time interval. An expected wait time calculator determines an expected wait time value as a function a quantity of clients expected to be serviced prior to the subject client multiplied by the average time interval or divided by the rate.

Abstract translation: 期望的等待时间计算系统产生期望的等待时间值，其表示在主题客户端连接到用于维护的资源之前期望经过的持续时间。 期望的等待时间计算系统包括与劳动力管理系统的接口，用于获得可用于为客户服务的可用资源的数量的指标。 排队系统的接口获得主体客户端的队列位置的指示符。 FIFO阵列存储多个测量的时间间隔，每个时间间隔表示两个连续的资源队列递减事件之间的时间段。 测量的时间间隔可以按时间顺序存储。 平均时间间隔或速率计算器通过计算来自FIFO阵列的最近测量的这些时间间隔的选定数量的平均值或通过将时间单位除以平均时间间隔来确定平均时间间隔。 期望的等待时间计算器确定期望的等待时间值作为在主客户端乘以平均时间间隔之前预期被服务的客户端的数量乘以该比率的函数。

公开(公告)号：US07466672B2

公开(公告)日：2008-12-16

申请号：US10441558

申请日：2003-05-20

Applicant: Johannes Cornelis Van Der Burg ,  Harry Wilhelmus Scheers

Inventor： Johannes Cornelis Van Der Burg ,  Harry Wilhelmus Scheers

IPC: H04Q7/00

CPC classification number: H04M3/2254 ,  H04M2201/12 ,  H04W24/08

Abstract: A system, method and tool for monitoring switching events in a network with at least two nodes, and a corresponding network, the system, method and tool including means for representing the events originated from different nodes as data in a uniform format, and means for counting the occurrence of events in a node of the network wherein switching events being represented as the same data are counted as the same event.

Abstract translation: 一种用于监视具有至少两个节点的网络中的交换事件的系统，方法和工具，以及相应的网络，所述系统，方法和工具包括用于将来自不同节点的事件表示为均匀格式的数据的装置，以及用于 计算网络节点中的事件的发生，其中表示为相同数据的交换事件被计为同一事件。

公开(公告)号：US20080254786A1

公开(公告)日：2008-10-16

申请号：US11734034

申请日：2007-04-11

Applicant: Kenneth A. Brink ,  Randy S. Johnson ,  Raymond T. Malkowski ,  Jeffrey H. Martin ,  Tedrick N. Northway ,  Patrick J. Richards ,  Duane L. Winkler

Inventor： Kenneth A. Brink ,  Randy S. Johnson ,  Raymond T. Malkowski ,  Jeffrey H. Martin ,  Tedrick N. Northway ,  Patrick J. Richards ,  Duane L. Winkler

IPC: H04M3/00

CPC classification number: H04W12/12 ,  H04M1/67 ,  H04M3/22 ,  H04M2201/12 ,  H04M2203/053 ,  H04M2203/6027 ,  H04M2207/18

Abstract: An improved solution for managing wireless devices that uses access control is provided. In an embodiment of the invention, a method for managing wireless devices includes receiving a notification for one of the plurality of wireless devices, the notification indicating at least one of: an access attempt threshold is exceeded or the wireless device is displaced; and remotely locking the wireless device based on the notification.

Abstract translation: 提供了一种用于管理使用访问控制的无线设备的改进解决方案。 在本发明的一个实施例中，一种用于管理无线设备的方法包括：接收针对所述多个无线设备之一的通知，所述通知指示以下中的至少一个：超过接入尝试阈值或者移动所述无线设备; 并根据通知远程锁定无线设备。

公开(公告)号：US20070269035A1

公开(公告)日：2007-11-22

申请号：US11434673

申请日：2006-05-16

Applicant: Jennifer Lynne Joy ,  Markus Weber ,  Thomas Bradley Scholl

Inventor： Jennifer Lynne Joy ,  Markus Weber ,  Thomas Bradley Scholl

IPC: H04M3/42

CPC classification number: H04M3/436 ,  H04M3/42051 ,  H04M3/42059 ,  H04M2201/12 ,  H04M2201/18 ,  H04W4/16

Abstract: A dial tone generator outputs a particular dial tone to a party to indicate that a call block feature is enabled for the party. The call block feature is disabled for the party in response to a number of incoming calls for the party being greater than or equal to a threshold.

Abstract translation: 拨号音发生器向一方输出特定的拨号音，以指示该方面启用呼叫阻止功能。 响应于该方的多个来电呼叫大于或等于阈值，呼叫阻止功能被禁用。

公开(公告)号：US20070201640A1

公开(公告)日：2007-08-30

申请号：US11646953

申请日：2006-12-28

Applicant: Dongjun Wu ,  Hui Wang ,  Yujie Chen

Inventor： Dongjun Wu ,  Hui Wang ,  Yujie Chen

IPC: H04M15/00

CPC classification number: H04M15/00 ,  H04M3/2218 ,  H04M3/241 ,  H04M3/247 ,  H04M15/41 ,  H04M15/53 ,  H04M15/58 ,  H04M15/59 ,  H04M2201/12 ,  H04M2201/36 ,  H04M2215/0164 ,  H04M2215/0172 ,  H04M2215/0188 ,  H04Q3/0087

Abstract: A system for operation and maintenance of network devices, including a device layer including at least one network device and a pre-processing layer including pre-processing device(s); the network device obtains a CDR of a call and transmits the CDR to the pre-processing device; the pre-processing device filters the CDR and performs centralized operation and maintenance of network devices. The network device forming the device layer, the pre-processing device forming the pre-processing layer and a method for operation and maintenance of network devices in the above system are also provided. Through the technical scheme, call services are separated from operation and maintenance management and functions of the network devices are unified, which results in more stable operation of the network devices; the operation and maintenance management will be more flexible and it becomes easier to monitor the whole network and to perform operation and maintenance of network devices.

Abstract translation: 一种用于网络设备的操作和维护的系统，包括包括至少一个网络设备的设备层和包括预处理设备的预处理层; 网络设备获得呼叫的CDR，并将CDR发送到预处理设备; 预处理设备对CDR进行过滤，对网络设备进行集中操作和维护。 还提供了形成设备层的网络设备，形成预处理层的预处理设备以及上述系统中的网络设备的操作和维护方法。 通过技术方案，呼叫业务与运营维护管理分离，网络设备的功能统一，导致网络设备运行更加稳定; 操作和维护管理将更加灵活，更容易监控整个网络，并对网络设备进行操作和维护。