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公开(公告)号：US20210306455A1
公开(公告)日：2021-09-30
申请号：US17346512
申请日：2021-06-14
Applicant: ULTRATEC, INC.
Inventor： Robert M. Engelke , Kevin R. Colwell , Troy Vitek
Abstract: A method for maintaining contact information in a hearing impaired assisted user's communication device includes the steps of (a) providing a web site for altering assisted user contact information, (b) linking a proxy device to the web site, (c) receiving an identifier associated with the assisted user's device via the proxy device, (d) identifying an assisted user's device via the received identifier, (e) enabling the proxy device to be used to modify contact information for the assisted user associated with the received identifier, (f) starting a timer to time out a sync timeout period, (g) during the sync timeout period, receiving an indication via the assisted user's device confirming a desire to update the assisted user's contact information, (h) updating the assisted user's contact information, and (i) at the end of the timeout period, ceasing an indication that updated data is ready to be used from the assisted user's device.
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公开(公告)号：US20210058510A1
公开(公告)日：2021-02-25
申请号：US17092907
申请日：2020-11-09
Applicant: Ultratec, Inc.
Inventor： Robert M. Engelke , Kevin R. Colwell , Christopher Engelke
Abstract: A method to transcribe communications during a voice communication session between first and second devices includes obtaining an audio message originating at the first device. Upon initiating a captioning session, the message is provided to an automated speech recognition system to generate a first caption set for at least some of the message without any captioning assistance from a call assistant. The first caption set is made available to the second device for presentation on a display screen. In response to obtaining a first indication via the second device to change the captioning process, the audio message is provided to a second speech recognition system to generate a second caption set based on at least some of the message, where a call assistant performs error corrections to generate the second caption set. The second caption set then is made available to the second device for presentation on the display screen.
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公开(公告)号：US20200244800A1
公开(公告)日：2020-07-30
申请号：US16842231
申请日：2020-04-07
Applicant: Ultratec, Inc.
Inventor： Robert M. Engelke , Kevin R. Colwell , Christopher Engelke
Abstract: A method includes obtaining a hearing user's (HU's) (first) voice signal including speech from a first device during a communication session between first and second devices, the session configured for verbal communication. The method also includes obtaining a first text string that is a transcription of the first voice signal via a first automatic speech recognition engine using the first voice signal, obtaining a second text string that is a transcription of the first voice signal via input obtained from a device associated with a call assistant, generating an output text string from the first and second text strings that includes one or more words from each of the first and second text strings, and providing the output text string as a transcription of the HU's voice signal for presentation during the session substantially concurrently with the presentation of the HU's voice signal by the second device.
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公开(公告)号：US10542141B2
公开(公告)日：2020-01-21
申请号：US15477954
申请日：2017-04-03
Applicant: ULTRATEC, INC.
Inventor： Robert M. Engelke , Kevin R. Colwell
IPC: H04M11/00 , H04M3/42 , G10L15/06 , G10L15/22 , H04M1/247 , H04M1/725 , G10L15/26 , H04W4/12 , H04W4/16 , G10L21/10 , G10L15/01 , H04M3/533
Abstract: A system and method, the method comprising receiving, at a processor, an hearing user's (HU's) voice signal from an HU participant during a first call, wherein the first call is a communication across a communication network, the processor programmed to perform the steps of, examining at least a portion of the voice signal to determine an identity of the HU, identifying a voice model associated with the identity of the HU, wherein the voice model comprises a plurality of rules, and further wherein each of the plurality of rules is a rule for transcribing a word in the HU voice signal into text and generating a text output, wherein the text output is a transcription of a plurality of words identified in the HU voice signal, and further wherein at least one of the plurality of words identified is identified using at least one rule of the plurality of rules.
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公开(公告)号：US20190394330A1
公开(公告)日：2019-12-26
申请号：US16559323
申请日：2019-09-03
Applicant: Ultratec, Inc.
Inventor： Robert M. Engelke , Kevin R. Colwell , Troy D. Vitek
Abstract: A communication system and method for displaying text captions corresponding to voice communications between an assisted user's mobile wireless device and a separate hearing user's device includes at least one communication component configured to enable the appliance to communicate with a relay, a display, and a processor operably coupled to the at least one communication component and the display. The processor is configured to enable the assisted user to establish an association between the appliance and the mobile device, receive text originating at the relay, the text corresponding to a transcript of the hearing user's voice signal originating at the hearing user's device, and cause text captions corresponding to the received text to be displayed on the display.
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Patent Agency Ranking
公开(公告)号：US20240428798A1
公开(公告)日：2024-12-26
申请号：US18828529
申请日：2024-09-09
Applicant: ULTRATEC, INC.
Inventor： Robert M. Engelke , Kevin R. Colwell , Christopher Engelke
Abstract: A method and system for providing captioned telephone service, the method comprising the steps of, initiating a first captioned telephone service call, during the first captioned telephone service call, creating a first set of captions using a call assistant, simultaneous with creating the first set of captions using a call assistant, creating a second set of captions using an automated speech recognition engine, comparing the first set of captions and the second set of captions using a scoring algorithm based on errors between the first and second sets of captions to generate a score for the second set of captions, in response to the score being within a predetermined threshold range, continuing the call using only the automated speech recognition engine to generate text and in response to the score being outside of the predetermined threshold range, continuing the call using a call assistant to generate captions.
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公开(公告)号：US20240396997A1
公开(公告)日：2024-11-28
申请号：US18796688
申请日：2024-08-07
Applicant: ULTRATEC, INC.
Inventor： Robert M. Engelke , Kevin R. Colwell , Troy Vitek
Abstract: A method for maintaining contact information in a hearing impaired assisted user's communication device includes the steps of (a) providing a web site for altering assisted user contact information, (b) linking a proxy device to the web site, (c) receiving an identifier associated with the assisted user's device via the proxy device, (d) identifying an assisted user's device via the received identifier, (e) enabling the proxy device to be used to modify contact information for the assisted user associated with the received identifier, (f) starting a timer to time out a sync timeout period, (g) during the sync timeout period, receiving an indication via the assisted user's device confirming a desire to update the assisted user's contact information, (h) updating the assisted user's contact information, and (i) at the end of the timeout period, ceasing an indication that updated data is ready to be used from the assisted user's device.
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公开(公告)号：US12137183B2
公开(公告)日：2024-11-05
申请号：US18123557
申请日：2023-03-20
Applicant: ULTRATEC, INC.
Inventor： Robert M. Engelke , Kevin R. Colwell , Christopher R. Engelke
IPC: G10L15/00 , G10L15/01 , G10L15/06 , G10L15/22 , G10L15/26 , G10L21/10 , H04M1/247 , H04M1/72478 , H04M3/42 , H04W4/12 , H04W4/16 , H04M3/533
Abstract: A call captioning system for captioning a hearing user's (HU's) voice signal during an ongoing call with an assisted user (AU) includes: an AU communication device with a display screen and a caption service activation feature, and a first processor programmed to, during an ongoing call, receive the HU's voice signal. Prior to activating the caption service via the activation feature, the processor uses an automated speech recognition (ASR) engine to generate HU voice signal captions, detect errors in the HU voice signal captions, use the errors to train the ASR software to the HU's voice signal to increase accuracy of the HU captions generated by the ASR engine; and store the trained ASR engine for subsequent use. Upon activating the caption service during the ongoing call, the processor uses the trained ASR engine to generate HU voice signal captions and present them to the AU via the display screen.
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公开(公告)号：US20240321278A1
公开(公告)日：2024-09-26
申请号：US18736743
申请日：2024-06-07
Applicant: Ultratec, Inc.
Inventor： Robert M. Engelke , Kevin R. Colwell , Christopher Engelke
CPC classification number: G10L15/26 , G10L15/01 , H04M1/2475 , G10L15/1815 , G10L25/48 , G10L25/60 , H04M3/42391 , H04M2201/40 , H04M2201/60 , H04M2203/2061
Abstract: A method to transcribe communications includes the steps of obtaining a plurality of hypothesis transcriptions of a voice signal generated by a speech recognition system, determining consistent words that are included in at least first and second of the plurality of hypothesis transcriptions, in response to determining the consistent words, providing the consistent words to a device for presentation of the consistent words to an assisted user, and presenting the consistent words via a display screen on the device, wherein a rate of the presentation of the words on the display screen is variable.
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公开(公告)号：US11895257B1
公开(公告)日：2024-02-06
申请号：US17556123
申请日：2021-12-20
Applicant: ULTRATEC, INC.
Inventor： Christopher R. Engelke , Kevin R. Colwell , Troy Vitek
IPC: H04M1/247 , H04M3/42 , H04M1/72412
CPC classification number: H04M1/2475 , H04M1/72412 , H04M3/42391
Abstract: A communication system and method usable to facilitate communication between a hearing user and an assisted user. In particular, the system employs a wireless portable tablet or other portable electronic computing device linked to a captioning enabled phone as a remote interface for that phone, thereby providing an assisted user with more options, more freedom, and improved usability of the system.
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