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公开(公告)号:US20160171463A1
公开(公告)日:2016-06-16
申请号:US15049623
申请日:2016-02-22
Applicant: Bank of America Corporation
Inventor: Tyler Johnson , Sara Gill , Christian Michael Mande , James Robert Grimsley , Kristy M. Crist , Nathan Dent
CPC classification number: G06Q20/1085 , G05B2219/32128 , G06F3/048 , G06F3/0481 , G06F3/0484 , G06Q20/32 , G06Q20/327 , G07F19/205 , G07F19/206 , H04L67/141
Abstract: Embodiments of the invention are directed to a system, method, or computer program product for receiving a customization that will be displayed on the screen of an ATM based on a customer initiating a session with the ATM. The customization is associated with a function to perform a financial transaction. The function is performed as a result of the customer interacting with the customization on the screen of the ATM. The customization may be altered based on a handicap impairment of the customer. The displaying of the customization may be restricted for security purposes or as a request of the customer.
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公开(公告)号:US20160171462A1
公开(公告)日:2016-06-16
申请号:US15049615
申请日:2016-02-22
Applicant: Bank of America Corporation
Inventor: Tyler Johnson , Sara Gill , Christian Michael Mande , James Robert Grimsley , Kristy M. Crist , Nathan Dent
CPC classification number: G06Q20/1085 , G05B2219/32128 , G06F3/048 , G06F3/0481 , G06F3/0484 , G06Q20/32 , G06Q20/327 , G07F19/205 , G07F19/206 , H04L67/141
Abstract: Embodiments of the invention are directed to a system, method, or computer program product for receiving a customization that will be displayed on the screen of an ATM based on a customer initiating a session with the ATM. The customization is associated with a function to perform a financial transaction. The function is performed as a result of the customer interacting with the customization on the screen of the ATM. The customization may be altered based on a handicap impairment of the customer. The displaying of the customization may be restricted for security purposes or as a request of the customer.
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公开(公告)号:US20160165182A1
公开(公告)日:2016-06-09
申请号:US15041932
申请日:2016-02-11
Applicant: BANK OF AMERICA CORPORATION
Inventor: Christian Michael Mande , James Robert Grimsley , Tyler Johnson , Nathan Dent , Sara Gill , Kristy M. Crist
CPC classification number: H04N7/147 , G06Q10/06311 , G06Q30/016 , H04N7/15
Abstract: Systems, apparatus, and computer program products are provided for determining the media format for transferring a customer from customer between specialists and/or from one communication source to another communication source within a customer service outlet, such as a banking center or the like. For example, while a two-way video conference system may be used for communication between a customer and a remote specialist, in certain instances in which the customer requires transfer to another specialist (e.g., a specialist having a different specialty) other media formats, such as one-way live video conference, live audio-only conference, text chat or the like may be implemented.
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公开(公告)号:US20160104239A1
公开(公告)日:2016-04-14
申请号:US14512242
申请日:2014-10-10
Applicant: BANK OF AMERICA CORPORATION
Inventor: Tyler Johnson , Christian Michael Mande , James Robert Grimsley , Sara Gill , Nathan Dent , Kristy M. Crist
IPC: G06Q40/04
CPC classification number: G06Q40/04
Abstract: The present invention is directed to apparatuses, methods, and computer program products for implementing a pre-contracted, staged, currency exchange system. Implementation includes receiving travel information from a user; processing the travel information, wherein processing the travel information comprises determining a negotiated currency exchange rate based on the received travel information; generating a contract based on processing the travel information, wherein the contract comprises terms for executing one or more transactions using the negotiated currency exchange rate, wherein the negotiated currency exchange rate is valid for at least one of a predetermined location, a predetermined number of transactions, or a predetermined period of time; and executing one or more transactions using the negotiated currency exchange rate in accordance with the contract terms.
Abstract translation: 本发明涉及用于实施预先承包的分期货币兑换系统的装置,方法和计算机程序产品。 实施包括从用户接收旅行信息; 处理旅行信息,其中处理旅行信息包括基于所接收的旅行信息来确定协商的货币兑换率; 基于处理所述旅行信息来生成合同,其中所述合同包括使用协商货币兑换率执行一个或多个交易的条款,其中所述协商货币兑换率对于预定位置,预定数量的交易中的至少一个是有效的 ,或预定时间段; 以及根据合同条款使用协商货币汇率执行一个或多个交易。
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公开(公告)号:US09477953B2
公开(公告)日:2016-10-25
申请号:US15049636
申请日:2016-02-22
Applicant: Bank of America Corporation
Inventor: Tyler Johnson , Sara Gill , Christian Michael Mande , James Robert Grimsley , Kristy M. Crist , Nathan Dent
CPC classification number: G06Q20/1085 , G05B2219/32128 , G06F3/048 , G06F3/0481 , G06F3/0484 , G06Q20/32 , G06Q20/327 , G07F19/205 , G07F19/206 , H04L67/141
Abstract: Embodiments of the invention are directed to a system, method, or computer program product for receiving a customization that will be displayed on the screen of an ATM based on a customer initiating a session with the ATM. The customization is associated with a function to perform a financial transaction. The function is performed as a result of the customer interacting with the customization on the screen of the ATM. The customization may be altered based on a handicap impairment of the customer. The displaying of the customization may be restricted for security purposes or as a request of the customer.
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公开(公告)号:US09466053B2
公开(公告)日:2016-10-11
申请号:US15049615
申请日:2016-02-22
Applicant: Bank of America Corporation
Inventor: Tyler Johnson , Sara Gill , Christian Michael Mande , James Robert Grimsley , Kristy M. Crist , Nathan Dent
CPC classification number: G06Q20/1085 , G05B2219/32128 , G06F3/048 , G06F3/0481 , G06F3/0484 , G06Q20/32 , G06Q20/327 , G07F19/205 , G07F19/206 , H04L67/141
Abstract: Embodiments of the invention are directed to a system, method, or computer program product for receiving a customization that will be displayed on the screen of an ATM based on a customer initiating a session with the ATM. The customization is associated with a function to perform a financial transaction. The function is performed as a result of the customer interacting with the customization on the screen of the ATM. The customization may be altered based on a handicap impairment of the customer. The displaying of the customization may be restricted for security purposes or as a request of the customer.
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公开(公告)号:US09460428B2
公开(公告)日:2016-10-04
申请号:US15049627
申请日:2016-02-22
Applicant: Bank of America Corporation
Inventor: Tyler Johnson , Sara Gill , Christian Michael Mande , James Robert Grimsley , Kristy M. Crist , Nathan Dent
CPC classification number: G06Q20/1085 , G05B2219/32128 , G06F3/048 , G06F3/0481 , G06F3/0484 , G06Q20/32 , G06Q20/327 , G07F19/205 , G07F19/206 , H04L67/141
Abstract: Embodiments of the invention are directed to a system, method, or computer program product for receiving a customization that will be displayed on the screen of an ATM based on a customer initiating a session with the ATM. The customization is associated with a function to perform a financial transaction. The function is performed as a result of the customer interacting with the customization on the screen of the ATM. The customization may be altered based on a handicap impairment of the customer. The displaying of the customization may be restricted for security purposes or as a request of the customer.
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公开(公告)号:US20160171466A1
公开(公告)日:2016-06-16
申请号:US15049636
申请日:2016-02-22
Applicant: Bank of America Corporation
Inventor: Tyler Johnson , Sara Gill , Christian Michael Mande , James Robert Grimsley , Kristy M. Crist , Nathan Dent
CPC classification number: G06Q20/1085 , G05B2219/32128 , G06F3/048 , G06F3/0481 , G06F3/0484 , G06Q20/32 , G06Q20/327 , G07F19/205 , G07F19/206 , H04L67/141
Abstract: Embodiments of the invention are directed to a system, method, or computer program product for receiving a customization that will be displayed on the screen of an ATM based on a customer initiating a session with the ATM. The customization is associated with a function to perform a financial transaction. The function is performed as a result of the customer interacting with the customization on the screen of the ATM. The customization may be altered based on a handicap impairment of the customer. The displaying of the customization may be restricted for security purposes or as a request of the customer.
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公开(公告)号:US20160140523A1
公开(公告)日:2016-05-19
申请号:US14540902
申请日:2014-11-13
Applicant: BANK OF AMERICA CORPORATION
Inventor: Tyler Johnson , Nathan Dent , Kristy M. Crist , Christian Michael Mande , James Robert Grimsley , Sara Gill
IPC: G06Q20/10
CPC classification number: G07F19/209 , G07F19/20 , G07F19/201
Abstract: Embodiments of the invention are directed to a system, method, or computer program product for providing a position adaptive Automated Teller Machine (ATM) for customer privacy. In this way, the system senses, via a sensor, characteristics associated with the customer's portion relative to the ATM screen. The characteristics may include the stature of the customer, the relative proximity the customer is to the ATM, eye tracking or the like. Once the characteristics associated with the customer are determined the system may make adjustments via software and/or hardware to the ATM in order to present display information from the ATM in a private manner.
Abstract translation: 本发明的实施例涉及一种用于为客户隐私提供位置自适应自动柜员机(ATM)的系统,方法或计算机程序产品。 以这种方式,系统通过传感器感测与客户部分相对于ATM屏幕的特征。 特征可以包括客户的身材,客户对ATM的相对接近度,眼睛跟踪等。 一旦确定了与客户相关联的特征,系统可以通过软件和/或硬件对ATM进行调整,以便以私人方式从ATM呈现显示信息。
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公开(公告)号:US20160098709A1
公开(公告)日:2016-04-07
申请号:US14506382
申请日:2014-10-03
Applicant: BANK OF AMERICA CORPORATION
Inventor: Tyler Johnson , Christian Michael Mande , James Robert Grimsley , Sara Gill , Nathan Dent , Kristy M. Crist
CPC classification number: G06Q20/1085 , G07F19/20
Abstract: Disclosed is an automated teller machine (ATM) having a display. The ATM also typically includes a processor, a memory, and an ATM application stored in the memory. The ATM application is typically configured for: displaying public information on the display; initiating an ATM session with a user; based on initiating the ATM session with the user, initiating a privacy protocol, the privacy protocol reducing the viewability of at least a portion of the display; receiving user-specific information; and, during the ATM session with the user and based on receiving the user-specific information, displaying the user-specific information on the portion of the display having reduced viewability.
Abstract translation: 公开了一种具有显示器的自动柜员机(ATM)。 ATM还通常包括存储在存储器中的处理器,存储器和ATM应用。 ATM应用通常被配置为:在显示器上显示公共信息; 与用户发起ATM会话; 基于与所述用户发起ATM会话,发起隐私协议,所述隐私协议降低所述显示器的至少一部分的可视性; 接收用户特定信息; 并且在与用户的ATM会话期间并且基于接收到用户特定信息,在具有降低的可见性的显示器的部分上显示用户特定信息。
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